Title: WEBSITE CRASHED Last modified: August 19, 2016 --- # WEBSITE CRASHED * Resolved [victimofbadwebdesign](https://wordpress.org/support/users/victimofbadwebdesign/) * (@victimofbadwebdesign) * [15 years, 2 months ago](https://wordpress.org/support/topic/website-crashed-2/) * Hello Everyone, * I am in desperate need of help my website [http://www.radarsdirect.com.au](http://www.radarsdirect.com.au) has absolutely crashed in need of urgent assistance. * It doesnt say php error on line anything it just isnt displaying any content, css or html just the logo and some background. * I have access to FTP and can provide any info needed. * Please help. * Regards, * Rowan Viewing 14 replies - 1 through 14 (of 14 total) * Thread Starter [victimofbadwebdesign](https://wordpress.org/support/users/victimofbadwebdesign/) * (@victimofbadwebdesign) * [15 years, 2 months ago](https://wordpress.org/support/topic/website-crashed-2/#post-2008837) * Shit. Does anyone know anyone here that I can call or contact to have this problem looked at? * Pleassssse * [robrat](https://wordpress.org/support/users/robrat/) * (@robrat) * [15 years, 2 months ago](https://wordpress.org/support/topic/website-crashed-2/#post-2008838) * Well, you’ll need to provide _some_ info. What changed since it was last working? * Step One: Upload your backup of the theme files. This isn’t your database, so if one or more template files had been edited causing the problem, all your content should magically re-appear. * Step two: Turn off plugins, and re-activate them one by one to see if any of those are the culprit. * Step three: Corrupt database would be a suspect. I’ve not got much experience with mysql so you’ll have to start Googling. * Thread Starter [victimofbadwebdesign](https://wordpress.org/support/users/victimofbadwebdesign/) * (@victimofbadwebdesign) * [15 years, 2 months ago](https://wordpress.org/support/topic/website-crashed-2/#post-2008839) * Hello Thank you so much for your reply. * I just tried the wp backend which is [http://www.radarsdirect.com.au/wp-admin](http://www.radarsdirect.com.au/wp-admin) * and it came up with this * Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in /home/radarsdi/public_html/wp-admin/includes/media.php on line 1806 * What does this mean? * Thanks so mcuch * [robrat](https://wordpress.org/support/users/robrat/) * (@robrat) * [15 years, 2 months ago](https://wordpress.org/support/topic/website-crashed-2/#post-2008840) * Right. Google is your friend: [http://www.sensehow.com/how-to-solve-memory-limit-exceeded-error-in-wordpress/](http://www.sensehow.com/how-to-solve-memory-limit-exceeded-error-in-wordpress/) * Thread Starter [victimofbadwebdesign](https://wordpress.org/support/users/victimofbadwebdesign/) * (@victimofbadwebdesign) * [15 years, 2 months ago](https://wordpress.org/support/topic/website-crashed-2/#post-2008841) * Cannot locate the hosting control panel is this mysql? * Does anyone know where or how to change php_value memory_limit in wordpress what file to find? * It appears I need to change this value somehow. * [robrat](https://wordpress.org/support/users/robrat/) * (@robrat) * [15 years, 2 months ago](https://wordpress.org/support/topic/website-crashed-2/#post-2008842) * Seriously just google the following: memory limit exceeded wordpress * and you’ll get all sorts of articles concerning this exact problem. It’s well documented. * [lockettpots](https://wordpress.org/support/users/lockettpots/) * (@lockettpots) * [15 years, 2 months ago](https://wordpress.org/support/topic/website-crashed-2/#post-2008843) * Using ftp download your index.php file open it up in a text editor and check that it contains code to call the posts (the loop). * It looks to me as if some of your theme files may be corrupted. * What theme are you using? * Do you have access to your Admin area at [http://www.radarsdirect.com.au/wp-admin](http://www.radarsdirect.com.au/wp-admin) If so try changing the theme to the default theme and see if your site shows. If it does you will know that your database is OK * Thread Starter [victimofbadwebdesign](https://wordpress.org/support/users/victimofbadwebdesign/) * (@victimofbadwebdesign) * [15 years, 2 months ago](https://wordpress.org/support/topic/website-crashed-2/#post-2008844) * Hello there, * [http://www.radarsdirect.com.au/wp-admin](http://www.radarsdirect.com.au/wp-admin) * comes up with ; Fatal error: Allowed memory size of 33554432 bytes exhausted( tried to allocate 30720 bytes) in /home/radarsdi/public_html/wp-admin/includes/ media.php on line 1806 * Cannot get into back end. * Do you know where the php.ini files are kept? * [lockettpots](https://wordpress.org/support/users/lockettpots/) * (@lockettpots) * [15 years, 2 months ago](https://wordpress.org/support/topic/website-crashed-2/#post-2008846) * Sorry!!! * Posted before I saw the replies * Thread Starter [victimofbadwebdesign](https://wordpress.org/support/users/victimofbadwebdesign/) * (@victimofbadwebdesign) * [15 years, 2 months ago](https://wordpress.org/support/topic/website-crashed-2/#post-2008847) * ….. * Does anyone here know how to do this without logging into the backend, I found plugins you can get to change these things but to use them you need to install them and now is not the time. * I cannot log into mysql is that where the values need to be changed? * My god I really hate wordpress * [lockettpots](https://wordpress.org/support/users/lockettpots/) * (@lockettpots) * [15 years, 2 months ago](https://wordpress.org/support/topic/website-crashed-2/#post-2008849) * It depends on what kind of hosting service you are using where php.ini is. * If it is a shared hosting account you may not have access to php.ini The best thing is to contact your hosting provider and ask for their help. * Thread Starter [victimofbadwebdesign](https://wordpress.org/support/users/victimofbadwebdesign/) * (@victimofbadwebdesign) * [15 years, 2 months ago](https://wordpress.org/support/topic/website-crashed-2/#post-2008850) * Oh my god its all over. * “”Right. Google is your friend: [http://www.sensehow.com/how-to-solve-memory-limit-exceeded-error-in-wordpress/””](http://www.sensehow.com/how-to-solve-memory-limit-exceeded-error-in-wordpress/””); * Thank you for your help, I could not get into sql, once that was sorted I followed these steps and changed the 32 to 64 and everything is fine. * How do I stop this from happening again? * [robrat](https://wordpress.org/support/users/robrat/) * (@robrat) * [15 years, 2 months ago](https://wordpress.org/support/topic/website-crashed-2/#post-2008858) * Shouldn’t be a problem again really. That should have you sorted for a long long time. Mark topic resolved please. 🙂 * [Bill](https://wordpress.org/support/users/01royce/) * (@01royce) * [14 years, 10 months ago](https://wordpress.org/support/topic/website-crashed-2/#post-2009204) * Can anyone fix my website that crashed?: * [http://www.crestwoodokc.com/wordpress/](http://www.crestwoodokc.com/wordpress/) * Please help. Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘WEBSITE CRASHED’ is closed to new replies. ## Tags * [website crashed](https://wordpress.org/support/topic-tag/website-crashed/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 14 replies * 4 participants * Last reply from: [Bill](https://wordpress.org/support/users/01royce/) * Last activity: [14 years, 10 months ago](https://wordpress.org/support/topic/website-crashed-2/#post-2009204) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics