Title: Website crashed after installing a plugin
Last modified: October 27, 2018

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# Website crashed after installing a plugin

 *  [golaylaura](https://wordpress.org/support/users/golaylaura/)
 * (@golaylaura)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/website-crashed-after-installing-a-plugin/)
 * Hi everyone,
 * This morning, I installed a new plugin. However, since then, my website is down
   and I can’t access the admin dashboard.
 * It says that the connection timed out and that the website is unavailable.
    “
   ERR_CONNECTION_TIMED_OUT”
 * Do you have a solution about how I can’t resolve this issue and remove the faulty
   plugin?
 * Thanks a lot and have a great day! 🙂
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-crashed-after-installing-a-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [George Appiah](https://wordpress.org/support/users/gappiah/)
 * (@gappiah)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/website-crashed-after-installing-a-plugin/#post-10821181)
 * Your website loads fine from my end. It must be a local problem or or your server
   blocking your IP or something.
 * ![](https://i0.wp.com/i.imgur.com/kxS11Lk_d.jpg?ssl=1)
 *  Thread Starter [golaylaura](https://wordpress.org/support/users/golaylaura/)
 * (@golaylaura)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/website-crashed-after-installing-a-plugin/#post-10823167)
 * Hi!
 * I’m back with an update. My website works fine with everyone else, but not with
   any other devices that has my internet connexion.
 * I also checked the ftp and the plug-in I installed isn’t there.
 * It’s kind of weird that I no longer have access to my website since I tried to
   upload a plug-in…
 * I’m going to check with my web host. Thanks. 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Website crashed after installing a plugin’ is closed to new replies.

## Tags

 * [plugin issue](https://wordpress.org/support/topic-tag/plugin-issue/)
 * [site down](https://wordpress.org/support/topic-tag/site-down/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [golaylaura](https://wordpress.org/support/users/golaylaura/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/website-crashed-after-installing-a-plugin/#post-10823167)
 * Status: not resolved

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