Title: website doesn’ t sync
Last modified: September 28, 2022

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# website doesn’ t sync

 *  Resolved [freddyeee](https://wordpress.org/support/users/freddyeee/)
 * (@freddyeee)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/website-doesn-t-sync/)
 * Hi
 * I have the website in sync, apparently, but we can’t use this trigger for email
   campaigns in mailchimp
    [https://snipboard.io/Uv2A1F.jpg](https://snipboard.io/Uv2A1F.jpg)
 * what could be problem ?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-doesn-t-sync%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [khungate](https://wordpress.org/support/users/khungate/)
 * (@khungate)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/website-doesn-t-sync/#post-16120119)
 * Hi [@freddyeee](https://wordpress.org/support/users/freddyeee/), please refer
   to this post. Unfortunately, categories are not supported at this time: [https://wordpress.org/support/topic/product-categories-31/](https://wordpress.org/support/topic/product-categories-31/).
 *  Thread Starter [freddyeee](https://wordpress.org/support/users/freddyeee/)
 * (@freddyeee)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/website-doesn-t-sync/#post-16161758)
 * I’m not talking about “purchase product from category”, I’m referring to the **
   email retargeting option**, “a subscriber abandons a browse session from your
   store” and also the **abandoned cart**.
 * I have the emails set to trigger in those situations , but there are no emails
   sent.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘website doesn’ t sync’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-woocommerce/assets/icon-256x256.png?rev=1509501)
 * [Mailchimp for WooCommerce](https://wordpress.org/plugins/mailchimp-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [freddyeee](https://wordpress.org/support/users/freddyeee/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/website-doesn-t-sync/#post-16161758)
 * Status: resolved