Title: website down
Last modified: September 13, 2019

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# website down

 *  Resolved [lordsnake](https://wordpress.org/support/users/lordsnake/)
 * (@lordsnake)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/website-down-101/)
 * supportcandy website is down, so cannot accessing licencing or addons pages.
 * This site can’t be reachedsupportcandy.net refused to connect.
    Try:
 * Checking the connection
    Checking the proxy and the firewall ERR_CONNECTION_REFUSED

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [SupportCandy](https://wordpress.org/support/users/supportcandy/)
 * (@supportcandy)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/website-down-101/#post-11930157)
 * Hello [@lordsnake](https://wordpress.org/support/users/lordsnake/)
 * Sorry for the inconvenience being caused.
 * We are moving website to another cloud provider. It may take upto 24 hrs to up
   and running.
 * We will let you as soon as it is up.
    -  This reply was modified 6 years, 9 months ago by [SupportCandy](https://wordpress.org/support/users/supportcandy/).
 *  Plugin Contributor [Nikhil G](https://wordpress.org/support/users/nsgawli/)
 * (@nsgawli)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/website-down-101/#post-11931200)
 * Hello [@lordsnake](https://wordpress.org/support/users/lordsnake/),
 * SupportCandy website is live now. You can now access your account.
    Sorry for
   the inconvenience caused.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘website down’ is closed to new replies.

 * ![](https://ps.w.org/supportcandy/assets/icon.svg?rev=2763565)
 * [SupportCandy - Helpdesk & Customer Support Ticket System](https://wordpress.org/plugins/supportcandy/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/supportcandy/#faq)
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 * 2 replies
 * 3 participants
 * Last reply from: [Nikhil G](https://wordpress.org/support/users/nsgawli/)
 * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/website-down-101/#post-11931200)
 * Status: resolved