Title: Website down Last modified: August 22, 2016 --- # Website down * Resolved [AlexY2324](https://wordpress.org/support/users/alexy2324/) * (@alexy2324) * [11 years, 7 months ago](https://wordpress.org/support/topic/website-down-36/) * I was having difficulties getting rid of a redirect loop when trying to log on to a wordpress splash page the website developer had put in place. It is found at [http://www.innovativevents.com](http://www.innovativevents.com) I thought that by maybe changing the url on the actual home page (www.innovativevents.com/ corporate) that I could solve this… I was wrong the page was [http://www.innovativevents.com/corporate](http://www.innovativevents.com/corporate) and I put [http://www.innovativevents.com](http://www.innovativevents.com) in its place. Now our website is down and I can’t log into wordpress at the corporate/ wp-admin to fix my mistake. PLEASE HELP! * Thanks! Viewing 9 replies - 1 through 9 (of 9 total) * [HooKed](https://wordpress.org/support/users/hooked/) * (@hooked) * [11 years, 7 months ago](https://wordpress.org/support/topic/website-down-36/#post-5392273) * Is the splash page using MySQL to save it settings? Is do maybe try to login to you phpmyadmin and look for the settings for your splash page and you can fix the link there. While in phpmyadmin search for your url to find it faster. * Thread Starter [AlexY2324](https://wordpress.org/support/users/alexy2324/) * (@alexy2324) * [11 years, 7 months ago](https://wordpress.org/support/topic/website-down-36/#post-5392283) * Hmm it is a possibility but we had a third party person set up the website whom we haven’t contacted in over 2 years. So if it is using MySQL then I wouldn’t know the login or password. * I figured that WordPress wouldn’t allow me to put a url if it was already taken rather than just making the entire page disappear and no longer allowing me access to the login. * Thread Starter [AlexY2324](https://wordpress.org/support/users/alexy2324/) * (@alexy2324) * [11 years, 7 months ago](https://wordpress.org/support/topic/website-down-36/#post-5392286) * Is there any way to recover our innovativevents.com/corporate page? I can’t believe it would just disappear into thin air because I changed the url on my host WordPress page…. * [Randy Sandberg](https://wordpress.org/support/users/randywsandberg/) * (@randywsandberg) * [11 years, 7 months ago](https://wordpress.org/support/topic/website-down-36/#post-5392293) * Hi AlexY2324, * I’m trying to understand your issue. Currently when I go to [http://www.innovativevents.com/](http://www.innovativevents.com/), I am able to see a homepage. Whereas when I go to [http://www.innovativevents.com/corporate](http://www.innovativevents.com/corporate), I am redirected to a 404 page at [http://www.innovativevents.com/photo-gallery-2/corporate-events/](http://www.innovativevents.com/photo-gallery-2/corporate-events/). * Are you wanting a different homepage at [http://www.innovativevents.com/](http://www.innovativevents.com/)? Or do you want your homepage to be [http://www.innovativevents.com/corporate](http://www.innovativevents.com/corporate) AND actually stay on that page? * Thread Starter [AlexY2324](https://wordpress.org/support/users/alexy2324/) * (@alexy2324) * [11 years, 7 months ago](https://wordpress.org/support/topic/website-down-36/#post-5392299) * I guess my main issue right now is that i changed the url and lost all of my content and my top priority is to simply recover it! However, I am not sure I am tech savvy enough to do so. I’ve looked at the forums and they don’t make the most sense. * Once that is done I was hoping to remove the “splash page” (www.innovativevents. com) so that [http://www.innovativevents.com/](http://www.innovativevents.com/) would just link to what was as a few hours ago referred to as the “corporate” page. * Does that make more sense? * Thread Starter [AlexY2324](https://wordpress.org/support/users/alexy2324/) * (@alexy2324) * [11 years, 7 months ago](https://wordpress.org/support/topic/website-down-36/#post-5392300) * My issue is similar to these individuals and my only concern right now is recovering my [http://www.innovativevents.com/corporate](http://www.innovativevents.com/corporate) url so that I can get back the content * [https://wordpress.org/support/topic/changed-wordpress-url-cant-login-now?replies=7](https://wordpress.org/support/topic/changed-wordpress-url-cant-login-now?replies=7) * [Randy Sandberg](https://wordpress.org/support/users/randywsandberg/) * (@randywsandberg) * [11 years, 7 months ago](https://wordpress.org/support/topic/website-down-36/#post-5392317) * Hi AlexY2324, * If I understand you correctly, I think the easiest way to get back to where you were, for now, and be able to access your site at [http://www.innovativevents.com/corporate](http://www.innovativevents.com/corporate) would be to follow the Edit wp-config.php instructions here: * [http://codex.wordpress.org/Changing_The_Site_URL](http://codex.wordpress.org/Changing_The_Site_URL) * For example: * ``` define('WP_HOME','http://www.innovativevents.com/corporate'); define('WP_SITEURL','http://www.innovativevents.com/corporate'); ``` * Then, when you want to move your site from [http://www.innovativevents.com/corporate](http://www.innovativevents.com/corporate) to simply [http://www.innovativevents.com/](http://www.innovativevents.com/), I’d loosely follow these instructions: * [http://codex.wordpress.org/Moving_WordPress](http://codex.wordpress.org/Moving_WordPress) * But please do be sure to backup your site first! * Hope this helps! 🙂 * Thread Starter [AlexY2324](https://wordpress.org/support/users/alexy2324/) * (@alexy2324) * [11 years, 7 months ago](https://wordpress.org/support/topic/website-down-36/#post-5392326) * Thank you, Randy! I contacted a website developer because much of this was over my head and he was able to sort things out for me. Phew! * Thank you so much for your time and advice!! 🙂 * [Randy Sandberg](https://wordpress.org/support/users/randywsandberg/) * (@randywsandberg) * [11 years, 7 months ago](https://wordpress.org/support/topic/website-down-36/#post-5392331) * Hi AlexY2324, * You’re more than welcome my friend. Just know that it’s very easy to get over one’s head in the software world. So I would say you made a very good call reaching out to a developer. Glad to hear things are all sorted out now. “Phew” is right! 🙂 * Randy Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Website down’ is closed to new replies. ## Tags * [url](https://wordpress.org/support/topic-tag/url/) * [website down](https://wordpress.org/support/topic-tag/website-down/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 9 replies * 3 participants * Last reply from: [Randy Sandberg](https://wordpress.org/support/users/randywsandberg/) * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/website-down-36/#post-5392331) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics