Title: Website down Last modified: May 4, 2018 --- # Website down * [leibseele](https://wordpress.org/support/users/leibseele/) * (@leibseele) * [8 years, 1 month ago](https://wordpress.org/support/topic/website-down-92/) * Hi my Website is down and the Support Number on the site is Not functioning what happened? CAN ANYBODY HELP? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-down-92%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [8 years, 1 month ago](https://wordpress.org/support/topic/website-down-92/#post-10248035) * Your site seems to be hosted by GoDaddy. * [https://www.godaddy.com/contact-us.aspx](https://www.godaddy.com/contact-us.aspx) * [abletec](https://wordpress.org/support/users/abletec/) * (@abletec) * [8 years, 1 month ago](https://wordpress.org/support/topic/website-down-92/#post-10248052) * Hello, leibseele, & welcome. Actually, this looks to be a number associated w/ Automattic, which is wordpress.com, as opposed to this forum, which is for self- hosted WordPress sites. Please check in with: [http://www.wordpress.com/support](http://www.wordpress.com/support)& click the ‘Get Help’ link. Perhaps it’s as simple as needing to pay a bill. I suspect that, actually. * HTH. Please let us know if not, or conversely, reply & mark as ‘resolved’ if it does. * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [8 years, 1 month ago](https://wordpress.org/support/topic/website-down-92/#post-10248138) * It’s GoDaddy * ``` $ nslookup www.schwemmholz-moebel.org Server: 208.67.222.222 Address: 208.67.222.222#53 Non-authoritative answer: www.schwemmholz-moebel.org canonical name = schwemmholz-moebel.org. Name: schwemmholz-moebel.org Address: 184.168.221.94 [sdstern@sds-desk ~]$ whois 184.168.221.94 [Querying whois.arin.net] [whois.arin.net] # # ARIN WHOIS data and services are subject to the Terms of Use # available at: https://www.arin.net/whois_tou.html # # If you see inaccuracies in the results, please report at # https://www.arin.net/public/whoisinaccuracy/index.xhtml # # # The following results may also be obtained via: # https://whois.arin.net/rest/nets;q=184.168.221.94?showDetails=true&showARIN=false&showNonArinTopLevelNet=false&ext=netref2 # NetRange: 184.168.0.0 - 184.168.255.255 CIDR: 184.168.0.0/16 NetName: GO-DADDY-COM-LLC NetHandle: NET-184-168-0-0-1 Parent: NET184 (NET-184-0-0-0-0) NetType: Direct Allocation OriginAS: AS26496 Organization: GoDaddy.com, LLC (GODAD) RegDate: 2010-09-21 Updated: 2014-02-25 Comment: Please send abuse complaints to abuse@godaddy.com Ref: https://whois.arin.net/rest/net/NET-184-168-0-0-1 OrgName: GoDaddy.com, LLC OrgId: GODAD Address: 14455 N Hayden Road Address: Suite 226 City: Scottsdale StateProv: AZ PostalCode: 85260 Country: US RegDate: 2007-06-01 Updated: 2014-09-10 Comment: Please send abuse complaints to abuse@godaddy.com Ref: https://whois.arin.net/rest/org/GODAD OrgAbuseHandle: ABUSE51-ARIN OrgAbuseName: Abuse Department OrgAbusePhone: +1-480-624-2505 OrgAbuseEmail: abuse@godaddy.com OrgAbuseRef: https://whois.arin.net/rest/poc/ABUSE51-ARIN OrgNOCHandle: NOC124-ARIN OrgNOCName: Network Operations Center OrgNOCPhone: +1-480-505-8809 OrgNOCEmail: noc@godaddy.com OrgNOCRef: https://whois.arin.net/rest/poc/NOC124-ARIN OrgTechHandle: NOC124-ARIN OrgTechName: Network Operations Center OrgTechPhone: +1-480-505-8809 OrgTechEmail: noc@godaddy.com OrgTechRef: https://whois.arin.net/rest/poc/NOC124-ARIN RNOCHandle: NOC124-ARIN RNOCName: Network Operations Center RNOCPhone: +1-480-505-8809 RNOCEmail: noc@godaddy.com RNOCRef: https://whois.arin.net/rest/poc/NOC124-ARIN RTechHandle: NOC124-ARIN RTechName: Network Operations Center RTechPhone: +1-480-505-8809 RTechEmail: noc@godaddy.com RTechRef: https://whois.arin.net/rest/poc/NOC124-ARIN RAbuseHandle: ABUSE51-ARIN RAbuseName: Abuse Department RAbusePhone: +1-480-624-2505 RAbuseEmail: abuse@godaddy.com RAbuseRef: https://whois.arin.net/rest/poc/ABUSE51-ARIN # # ARIN WHOIS data and services are subject to the Terms of Use # available at: https://www.arin.net/whois_tou.html # # If you see inaccuracies in the results, please report at # https://www.arin.net/public/whoisinaccuracy/index.xhtml # [sdstern@sds-desk ~]$ ``` * [abletec](https://wordpress.org/support/users/abletec/) * (@abletec) * [8 years, 1 month ago](https://wordpress.org/support/topic/website-down-92/#post-10248170) * Hello, [@sterndata](https://wordpress.org/support/users/sterndata/). Perhaps I should’ve looked at the dns instead of the phone number on the down site, but the phone number, from what I was able to gather, seemed to be associated w/Automattic. * On the site it says: “If you own this site, please call customer support at ( 877) 273-3049.” & this is the number given in Automattic’s contact info. So–yeah– that’s weird! * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [8 years, 1 month ago](https://wordpress.org/support/topic/website-down-92/#post-10248178) * It’s possible that the domain is redirected at GoDaddy to WordPress.com. * If that is WP.com,they should give a non-toll-free number for those who may not be calling in the North American calling area. * [abletec](https://wordpress.org/support/users/abletec/) * (@abletec) * [8 years, 1 month ago](https://wordpress.org/support/topic/website-down-92/#post-10248358) * [@sterndata](https://wordpress.org/support/users/sterndata/), you’re right, of course. That was my exact thought when I googled the phone number & determined that it was evidently Automattic’s contact info. * I’m not sure–what happens if someone buys a premium theme from Automattic? Does the site go down if they don’t renew or what? Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Website down’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 6 replies * 3 participants * Last reply from: [abletec](https://wordpress.org/support/users/abletec/) * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/website-down-92/#post-10248358) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics