Website down after Elementor/Essential Addons updates

  • Resolved rhirhi1231pp

    (@rhirhi1231pp)


    5 years, 9 months ago

    Hi,

    After doing some testing it seems my websites crash ONLY if I update Elementor alongside your plugin. It seems that Elementor is the issue here, not Essential Addons. The problem is Elementor are refusing (from the look of their recent update announcements) to deal with any issues relating to third party plugins. I was wondering if you’d had any communication with them or any luck working around the bugs that are clearly present in their latest update (3.0)?

    It annoys me that I’m coming to you about this rather than them, but I’m not sure what else to do!

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Rafin

    (@rafinkhan)

    5 years, 9 months ago

    @rhirhi1231pp,

    Very strange actually since we haven’t had such issue before. Can you please cross-check again that you have the latest Elementor version (since they are updating very frequently) and try back?

    If possible, provide us a bit more information as well. Thank you!

    Plugin Author Rafin

    (@rafinkhan)

    5 years, 8 months ago

    @rhirhi1231pp,

    Both Elementor and Essential Addons have released new versions. So, make sure to update both of ’em and check back.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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