Title: Website down: problem is Multilanguage
Last modified: September 12, 2017

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# Website down: problem is Multilanguage

 *  Resolved [deflife](https://wordpress.org/support/users/deflife/)
 * (@deflife)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/website-down-problem-is-multilanguage/)
 * Hi,
 * My website is unfornately down. The plugin Multilanguage by Websoft seems to 
   be the problem. I did run the WP-debug mode and it shows the following:
 * Notice: session_start(): ps_files_cleanup_dir: opendir(/var/lib/php/session) 
   failed: Permission denied (13) in /var/www/vhosts/87/287892/webspace/httpdocs/
   deflife.com/wp-content/plugins/multilanguage/multilanguage.php on line 377 Warning:
   session_start(): Cannot send session cache limiter – headers already sent (output
   started at /var/www/vhosts/87/287892/webspace/httpdocs/deflife.com/wp-content/
   plugins/multilanguage/multilanguage.php:377) in /var/www/vhosts/87/287892/webspace/
   httpdocs/deflife.com/wp-content/plugins/multilanguage/multilanguage.php on line
   377
 * Any idea how to fix this? I can’t login in wp-admin because that part is down
   as well 🙁
 * Many thanks,
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-down-problem-is-multilanguage%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/website-down-problem-is-multilanguage/#post-9493058)
 * Hi,
 * Thank you for contacting us.
 * Seems like there is a garbage collection conflict on your webserver.
    It isn’t
   connected with the Multilanguage plugin. It appears because default permissions
   of the sessions directory on your webserver aren’t configured to allow Apache/
   PHP to cleanup sessions.
 * Try to set ‘session.gc_probability’ variable in your ‘php.ini’ file to 0 and 
   restart the Apache.
 * In order to access your dashboard, you should deactivate the plugin manually.
   Please complete the following steps:
    1) Go to the your_wp_root/wp-content/plugins
   folder via FTP ([http://codex.wordpress.org/FTP_Clients](http://codex.wordpress.org/FTP_Clients));
   2) Find and rename “multilanguage” folder into “multilanguage1”; 3) After you
   fix the problem, you can rename the folder back and activate the plugin.
 * Let us know about the result.
 *  Plugin Author [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/website-down-problem-is-multilanguage/#post-9763106)
 * Hi,
 * Since there is no reply from you, we consider this topic as resolved. We hope
   you’ve found the solution. If you have any questions, please feel free to contact
   us via our Help Center – [https://support.bestwebsoft.com/](https://support.bestwebsoft.com/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Website down: problem is Multilanguage’ is closed to new replies.

 * ![](https://ps.w.org/multilanguage/assets/icon-256x256.gif?rev=2565228)
 * [Multilanguage by BestWebSoft - WordPress Translation Plugin and Language Switcher](https://wordpress.org/plugins/multilanguage/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/multilanguage/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/multilanguage/)
 * [Active Topics](https://wordpress.org/support/plugin/multilanguage/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/multilanguage/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/multilanguage/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/website-down-problem-is-multilanguage/#post-9763106)
 * Status: resolved