Website editor tabs (Visual/ Text) bug

  • neulog

    (@neulog)


    10 years, 7 months ago

    Hey,

    The editor that edits our posts stopped working probably out of the blue.
    When we try to edit with 2 users (both have admin privileges) each one of them
    present the opposite tab and don’t let you switch.

      Example

    User#1: Text-View

    Can’t switch to Visual and the button isn’t responsive.

    User#2: Visual-View

    Can’t switch to Text and the button isn’t responsive.

    Our website is a GoDaddy Managed WordPress, if more details are required
    please ask, even code related ones.

Viewing 1 replies (of 1 total)
  • Moderator James Huff

    (@macmanx)

    10 years, 7 months ago

    Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Twenty Fifteen theme to rule-out a theme-specific issue (theme functions can interfere like plugins).

Viewing 1 replies (of 1 total)

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