Title: Website gone after adding SSL
Last modified: February 10, 2022

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# Website gone after adding SSL

 *  Resolved [himj11](https://wordpress.org/support/users/himj11/)
 * (@himj11)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/website-gone-after-adding-ssl/)
 * I am hoping someone can please help me. I am completely new to wordpress and 
   I already made an error. I am helping my work update their website. I noticed
   that it had a ‘Not secure’ info besides the navigation bar. When I researched
   I found out that I had to add an SSL certificate plugin. After adding it I then
   tried to load the page to access the admin page and then it said that website
   is not secure and now website is completely gone. I am unable to access wp-admin.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-gone-after-adding-ssl%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [stfrosty](https://wordpress.org/support/users/stfrosty/)
 * (@stfrosty)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/website-gone-after-adding-ssl/#post-15352924)
 * Hello,
 * This happens because you don’t have an SSL certificate installed on the server,
   so a security error occurs.
    The best thing to do here is to talk to your hosting
   company and ask them to help you install an SSL certificate (they usually generate
   one for free from Lets Encrypt).
 * Have a good day and take care 🙂
 *  Thread Starter [himj11](https://wordpress.org/support/users/himj11/)
 * (@himj11)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/website-gone-after-adding-ssl/#post-15353039)
 * Hi frosty, thank you so much for your reply.
 * Just to clarify, I added the Really simple SSL plugin on wordpress and then everything
   disappeared and I can’t log into the wp-admin. And the reason this happened is
   because we don’t have an SSL certificate installed on our server as in our web
   host? Sorry, I am so new at wordpress.org and I had offered my work to help update
   it and now this happens 🙁
 * lol
 *  [Dion](https://wordpress.org/support/users/diondesigns/)
 * (@diondesigns)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/website-gone-after-adding-ssl/#post-15353235)
 * You can’t set up HTTPS/SSL through WordPress…it must be done at the server level.
 * You should use FTP (or your hosting control panel) to delete the plugin you installed.
   If you don’t know how to use FTP and/or don’t have access to the hosting control
   panel, then you’ll need to tell your employer what you did. Hopefully someone
   in your company can delete the plugin you installed, but if not, the hosting 
   company should be able to delete the plugin.
 * Once the site is back up, your employer can contact the hosting company and have
   them install an SSL certificate.
 *  Thread Starter [himj11](https://wordpress.org/support/users/himj11/)
 * (@himj11)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/website-gone-after-adding-ssl/#post-15356141)
 * Hi and thank you to all for the advice. I contacted the host and they kindly 
   sorted it out for me *phew* Much appreciated 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Website gone after adding SSL’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [himj11](https://wordpress.org/support/users/himj11/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/website-gone-after-adding-ssl/#post-15356141)
 * Status: resolved

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