Hi @minalukic812,
Sorry to hear you ran into problems here. Please check this article for the instructions how to remove any reference to Really Simple SSL.
https://really-simple-ssl.com/when-the-built-in-deactivation-does-not-work-manual-uninstalling/
If you still have issues after checking this article, let me know, and I will help you out.
Hi Rogier,
I followed these steps but my website is still down. I renamed the folder, checked if Really Simple SSL made changes to .htaccess and wp-config.php – and I didn’t find any changes from it in these files. I also changed site url and home url in functions.php and then cleared browser cache.
I want to add that my website was down immediately after I deleted the plugin. A moment before that it asked me a question where I chose the option to go back to http even though we had SSL installed by the hosting provider – is that the problem maybe? Should I perhaps change something else in my overall hosting/SSL settings?
I don’t know how to do the step 4.b and it seems really complicated. I wanted to check with you if you really think it would help as my situation is slightly different from the ones described in these help articles.
If you replace in your wp-config.php
define( 'WP_DEBUG', false );
with
define( 'WP_DEBUG', true );
define( 'WP_DEBUG_DISPLAY', false );
define( 'WP_DEBUG_LOG', true );
Do you seen any errors in the wp-content/debug.log? That might point us in the right direction.
What did you choose on that questions? It doesn’t look as if you chose to revert to http, as the site still loads over https.
Maybe you can check if the hosting setup directs the site to the correct directory, by changing something in the license.txt file in the wordpress root.
Then try https://msp4bio.eu/license.txt, and check if you see the change. This to ensure that we’re looking at the correct directory here.
In some cases, the SSL domain points to another directory than the http domain, which is why I’m asking.
I added the following debug code in wp-config.php but I don’t see the debug.log in wp-content. How can I enable debug mode?
I did choose “revert to http” but before even using this plugin my website was already on https as it already had SSL, it was just not forced.
I changed the license.txt and added the first line “* TEST TO SEE if hosting setup directs the site to the correct directory *” and it shows it when I go to msp4bio.eu/license.txt
If you chose revert to http, the following might help. You can change the url below to your domain, with https, then add this code to your wp-config. It will tell your site to load over https.
define('WP_HOME','https://example.com');
define('WP_SITEURL','https://example.com');
I did this – and it still doesn’t work. I also went and re-did the step number 4.a and added https instead of http in functions.php site url and home url (just thought it might make difference) but it still doesn’t work.
What would be the next steps?
Can you email your current wp-config.php file to support(at)really-simple-ssl.com so I can double check it?
On line 6 in the wpconfig, there’s a line
cookie settings
Can you remove that? There seems to be a bug in the deactivation procedure that removes these lines.
If you remove this line the problem should be resolved. Sorry for the trouble!
Yes the website is back up! Thank you so much!
Should I remove any lines of code that I changed/added while we were troubleshooting (debug in wp-config.php, I also changed site url and home url in functions.php) or can I leave it as is?
Yes, you can remove those lines again. Sorry for the trouble, and glad it’s working again!
