Title: website interface error
Last modified: May 29, 2023

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# website interface error

 *  Resolved [tan279200](https://wordpress.org/support/users/tan279200/)
 * (@tan279200)
 * [3 years ago](https://wordpress.org/support/topic/website-interface-error/)
 * hello, when i started to install the plugin on my website, it increased my score
   significantly, but above the header of my website there was a line of code: template-
   page-blank page-template-page-blank-php page page-id-3493 lightbox nav-dropdown-
   has-arrow nav-dropdown-has-shadow nav-dropdown-has-border”> Please help me fix
   it.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-interface-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Mane Grigoryan](https://wordpress.org/support/users/manegr/)
 * (@manegr)
 * [3 years ago](https://wordpress.org/support/topic/website-interface-error/#post-16777596)
 * Hi [@tan279200](https://wordpress.org/support/users/tan279200/) , 
   We apologize
   for the wait. We are extremely sorry to hear about you issue and would be very
   glad to assist you, however to proceed we will need Booster to be enabled on 
   your website and the website connected to 10Web Dashboard – it can be done in
   [Test Mode](https://help.10web.io/hc/en-us/articles/7204540443154-10Web-Booster-test-mode).
   When the Test Mode is enabled, your live website will return to its original 
   state, deactivating any optimization done by the booster and reversing any issues
   caused by the 10Web Booster.
 * To enable the test mode:
    1. Log in to your 10Web account
    2. Click on the website where you want to enable the test mode
    3. To the left of the dashboard under **Website Booster** click on **Frontend >
       Settings tab**
    4. In the **Test Mode** section, click the toggle
    5. Click on **Enable** to activate
 * Once done, please kindly let us know so our team could troubleshoot your problem
   ASAP.
 * Will be looking forward to hearing back from you!
   Regards, Mane

Viewing 1 replies (of 1 total)

The topic ‘website interface error’ is closed to new replies.

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## Tags

 * [error code](https://wordpress.org/support/topic-tag/error-code/)

 * 1 reply
 * 2 participants
 * Last reply from: [Mane Grigoryan](https://wordpress.org/support/users/manegr/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/website-interface-error/#post-16777596)
 * Status: resolved