Title: Website is not opening
Last modified: January 31, 2024

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# Website is not opening

 *  [afsalismail93](https://wordpress.org/support/users/afsalismail93/)
 * (@afsalismail93)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/website-is-not-opening-2/)
 * Dear Team,
 * My website is not working now. If we try to open, then I got a message with “
 * My website is not working now. If we try to open, then I got a message with “
   Forbidden
 * You don’t have permission to access this resource.”
   Could you please help me 
   with this is ASAP
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-is-not-opening-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/website-is-not-opening-2/#post-17386166)
 * Please check the error logs on your server for a more specific error message,
   which may give a clue to why this is happening on your website/server. If you
   need help locating them, ask your hosting provider to help you with that. If 
   you cannot find error logs or if you don’t find any helpful info in the error
   logs, enable debugging. See: [https://wordpress.org/support/article/debugging-in-wordpress/](https://wordpress.org/support/article/debugging-in-wordpress/)
 * Remember to put things back to normal afterwards.
 *  [Alor UX](https://wordpress.org/support/users/jerrymayalor555/)
 * (@jerrymayalor555)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/website-is-not-opening-2/#post-17386245)
 * Hi @afsalismail93,
 * Do you have a recent backup of your website from before this problem occurred?
 * Try to restore it if this could help you resolve your issue. If you don’t have
   an idea how to do it, try to contact your hosting provider so that they can assist
   you better.
 * Please don’t hesitate to reach out if you need further assistance.
   Best regards
 *  [clayp](https://wordpress.org/support/users/clayp/)
 * (@clayp)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/website-is-not-opening-2/#post-17386542)
    1. **Check Your File Permissions**
       1. connect to your FTP account.2. Navigate to
       the public_html.3. Right-click on it and choose Permission.Make sure that the
       numeric value in the Permission box is set to **744 **or **775**.Set the **file**
       permission to **644** or **640**.
    2. **Check .htaccess file**
       Access .htaccess file by logging in cPanel. Navigate
       to Files and choose File Manager. Inside public_html look out for the .htaccess
       file.First, take a backup of that, then create a new file and add the following
       code:
 * RewriteEngine On Rewrite rule to redirect requests to index.php
 * RewriteCond %{REQUEST_FILENAME} !-f
   RewriteCond %{REQUEST_FILENAME} !-dRewriteRule
   ^(.*)$ index.php?/$1 [L]
    3. **Deactive all plugins**
       1. Log into your FTP account.2.Navigate to the **public_html
       > wp-content **folder.3.Rename the Plugin folder. (For ex. plugin_backup).4.
       Go back to the browser and refresh the page.5. If the website functions correctly
       after this change, it indicates that the plugins were causing the error. Rename
       your “**plugins_backup**” folder back to “**plugins**“.
    4. **Hotlink Protection**
       Hotlink protection is a feature that prevents other websites
       from using your site’s images. If you wish to restrict Google Images, Pinterest,
       or any other site from displaying your images, hotlink protection proves beneficial.
       Additionally, it aids in managing site bandwidth and reducing server resource
       consumption.At times, activating hotlink protection on your CDN or hosting may
       result in a 403 error if not configured correctly. Hence, it is strongly advised
       to configure it carefully and then check the site’s status.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Website is not opening’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 4 participants
 * Last reply from: [clayp](https://wordpress.org/support/users/clayp/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/website-is-not-opening-2/#post-17386542)
 * Status: not resolved

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