Website not loading

  • manishkshwh

    (@manishkshwh)


    10 years, 4 months ago

    Hello, I am new to wordpress.

    My website http://ottawa.hackinghealth.io/ is not loading. Could anyone guide me how to diagnose this issue ?

    We didn’t add any plugin or make changes to the website and it suddenly stopped working.

    When I go to http://ottawa.hackinghealth.io/wp-admin/ this links open fine and from the menu if I go to visit website, it loads the website correctly but when I try from incognito mode, it stops working or from any other computer. Thanks for help in advance 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
  • esmi

    (@esmi)

    10 years, 4 months ago

    Try checking your site’s error logs for error messages. Your hosts should be able to help you accessing your site’s error logs.

    Artur Bobinski

    (@kentonwebdesign)

    10 years, 4 months ago

    Hi within your site, specifically the header you have a style that you put in there but never closed it, so between <head></head> very last few lines… you have;

    <style type="text/css">.site-title,
		.site-title a {
		  	color:#ffffff;
		  }
#action, #action a { color:#ffffff; }
#action, #action a { background:#000000; }
.featured-post h2,
			.featured-headline,
			.comments-title,
			.comment-reply-title,
			.testimonial-entry-title,
			.jetpack-testimonial .entry-title,
			.page-title,
			.entry-title,
			.entry-title a,
			.main-navigation,
			.widget-title,
			.widgettitle,
			.page-links,
			.site-info,
			.site-description,
			.site-title,
			.site-title a {
				font-family: 'Montserrat', sans-serif;
			}
.comment-metadata{
			margin-left:70px;
			display:block;
			margin-top:-25px;
		}
			.site-header {
			background: #4777a6 url(http://ottawa.hackinghealth.io/wp-content/uploads/sites/28/2015/09/cropped-slide1-dark.jpg) no-repeat center center;
			background-size: cover;
			}

    as you can see at the end it isn’t closed </style>, if you add that and make it like so;

    <style type="text/css">.site-title,
		.site-title a {
		  	color:#ffffff;
		  }
#action, #action a { color:#ffffff; }
#action, #action a { background:#000000; }
.featured-post h2,
			.featured-headline,
			.comments-title,
			.comment-reply-title,
			.testimonial-entry-title,
			.jetpack-testimonial .entry-title,
			.page-title,
			.entry-title,
			.entry-title a,
			.main-navigation,
			.widget-title,
			.widgettitle,
			.page-links,
			.site-info,
			.site-description,
			.site-title,
			.site-title a {
				font-family: 'Montserrat', sans-serif;
			}
.comment-metadata{
			margin-left:70px;
			display:block;
			margin-top:-25px;
		}
			.site-header {
			background: #4777a6 url(http://ottawa.hackinghealth.io/wp-content/uploads/sites/28/2015/09/cropped-slide1-dark.jpg) no-repeat center center;
			background-size: cover;
			}
</style>

    it will all work.

    Hope that solves it, let us know.

    Thank you.

    Artur Bobinski

    (@kentonwebdesign)

    10 years, 4 months ago

    Hi within your site, specifically the header you have a style that you put in there but never closed it, so between <head></head> very last few lines… you have;

    <style type="text/css">.site-title,
		.site-title a {
		  	color:#ffffff;
		  }
#action, #action a { color:#ffffff; }
#action, #action a { background:#000000; }
.featured-post h2,
			.featured-headline,
			.comments-title,
			.comment-reply-title,
			.testimonial-entry-title,
			.jetpack-testimonial .entry-title,
			.page-title,
			.entry-title,
			.entry-title a,
			.main-navigation,
			.widget-title,
			.widgettitle,
			.page-links,
			.site-info,
			.site-description,
			.site-title,
			.site-title a {
				font-family: 'Montserrat', sans-serif;
			}
.comment-metadata{
			margin-left:70px;
			display:block;
			margin-top:-25px;
		}
			.site-header {
			background: #4777a6 url(http://ottawa.hackinghealth.io/wp-content/uploads/sites/28/2015/09/cropped-slide1-dark.jpg) no-repeat center center;
			background-size: cover;
			}

    as you can see at the end it isn’t closed </style>, if you add that and make it like so;

    <style type="text/css">.site-title,
		.site-title a {
		  	color:#ffffff;
		  }
#action, #action a { color:#ffffff; }
#action, #action a { background:#000000; }
.featured-post h2,
			.featured-headline,
			.comments-title,
			.comment-reply-title,
			.testimonial-entry-title,
			.jetpack-testimonial .entry-title,
			.page-title,
			.entry-title,
			.entry-title a,
			.main-navigation,
			.widget-title,
			.widgettitle,
			.page-links,
			.site-info,
			.site-description,
			.site-title,
			.site-title a {
				font-family: 'Montserrat', sans-serif;
			}
.comment-metadata{
			margin-left:70px;
			display:block;
			margin-top:-25px;
		}
			.site-header {
			background: #4777a6 url(http://ottawa.hackinghealth.io/wp-content/uploads/sites/28/2015/09/cropped-slide1-dark.jpg) no-repeat center center;
			background-size: cover;
			}
</style>

    it will all work.

    Hope that solves it, let us know.

    Thank you.

    Artur Bobinski

    (@kentonwebdesign)

    10 years, 4 months ago

    Actually, it also looks like your entire website is sitting within the header.php file… you’d have to check your templates and make sure everything opened (<style>) is always closed (</style>).

Viewing 4 replies - 1 through 4 (of 4 total)

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