Title: Website not loading
Last modified: January 13, 2021

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# Website not loading

 *  [nelsonacupuncture](https://wordpress.org/support/users/nelsonacupuncture/)
 * (@nelsonacupuncture)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/website-not-loading-34/)
 * When visiting my website I’m getting different messages such as “This site can’t
   be reached” or “Proxy Error Reason: Error during SSL Handshake with remote server”
   stating that the proxy server could not handle the request, additionally, a 500
   Internal Server Error error was encountered while trying to use an ErrorDocument
   to handle the request.
    But sometimes my site will load, sometimes normally, 
   other times it looks like an HTML skeleton. Help! Why won’t my website load anymore?
   It’s been working fine for over a year without an issue. I use BlueHost but everything
   loads fine until WordPress.Org.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-not-loading-34%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Davood Denavi](https://wordpress.org/support/users/binarywc/)
 * (@binarywc)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/website-not-loading-34/#post-13900382)
 * These are likely issues with your SSL certificate or Web Hosting provider. I 
   would advise calling your hosting provider for assistance with the Server and
   SSL certificate configuration. The problem could also be getting caused by you
   being on a low tier hosting plan that needs upgrading for the amount of traffic
   your site receives.
 * Hope this gets you headed in the correct direction.

Viewing 1 replies (of 1 total)

The topic ‘Website not loading’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Davood Denavi](https://wordpress.org/support/users/binarywc/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/website-not-loading-34/#post-13900382)
 * Status: not resolved

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