Title: website not loading
Last modified: September 3, 2025

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# website not loading

 *  [olgz](https://wordpress.org/support/users/olgz/)
 * (@olgz)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/website-not-loading-45/)
 * Hello,
 * I’m not sure if I should be writing about this here on on Bluehost but I cant
   seem to find help there. Out of nowhere yesterday I got this error message when
   I tried to visit my website (posted below). What’s weird is that I still access
   to my site from my phone just not from from my laptop. I tried clearing the cache,
   still the same. I also tried using a different browser and got a different error
   message, posting them below.
 * Any suggestions?! Help please!
 * error message from google chrome:
 * This site can’t be reached
 * **_[ redundant link deleted ]_** took too long to respond.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-not-loading-45%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [olgz](https://wordpress.org/support/users/olgz/)
 * (@olgz)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/website-not-loading-45/#post-18625568)
 * I just found something not sure what it means: PHP Fatal error: Allowed memory
   size of 268435456 bytes exhausted (tried to allocate 32768 bytes) in /home2/spirixh9/
   public_html/wp-content/plugins/royal-elementor-addons/modules/woo-grid/widgets/
   wpr-woo-grid.php on line 9115
 *  Thread Starter [olgz](https://wordpress.org/support/users/olgz/)
 * (@olgz)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/website-not-loading-45/#post-18625590)
 * this is also in the log : PHP Warning: Cannot modify header information – headers
   already sent by (output started at /home2/spirixh9/public_html/wp-content/maintenance.
   php:1) in /home2/spirixh9/public_html/wp-content/maintenance.php on line 4
 *  [surviving404](https://wordpress.org/support/users/surviving404/)
 * (@surviving404)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/website-not-loading-45/#post-18625618)
 * The error means that your website was using more memory than it is allocated.
 * To solve that, You can edit your wp-config.php file and add 
   `define( 'WP_MEMORY_LIMIT','
   512M' );` right above the line `/*That’s all, stop editing! Happy publishing*/.`
 * Helpful guide
   [https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/](https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/)
 * Or If you are unable to access that file, you can contact Bluehost, and they 
   will fix it for you for sure.
 * 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘website not loading’ is closed to new replies.

## Tags

 * [error message](https://wordpress.org/support/topic-tag/error-message/)
 * [website-not-loading](https://wordpress.org/support/topic-tag/website-not-loading/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 4 participants
 * Last reply from: [surviving404](https://wordpress.org/support/users/surviving404/)
 * Last activity: [9 months, 1 week ago](https://wordpress.org/support/topic/website-not-loading-45/#post-18625618)
 * Status: not resolved

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