website vanished

  • stuart78

    (@stuart78)


    9 years, 6 months ago

    I went to have a look at my website smrawlingsgas.co.uk and it has vanished I have contacted fasthosts and the domain is fine,any help would be appreciated also I am not an expert on these things.

Viewing 2 replies - 1 through 2 (of 2 total)
  • ThemeSumo

    (@themesumo)

    9 years, 6 months ago

    Are you able to access your Dashboard?

    If not, deactivate all plugins using an FTP client, like Filezilla, by renaming your plugins folder to plugins-old, this may grant you access to your Dashboard again.

    If you can, try activating the default TwentySixteen theme to see if it is an issue with your theme.

    Hope this helps.

    • This reply was modified 9 years, 6 months ago by ThemeSumo.
    Thread Starter stuart78

    (@stuart78)

    9 years, 6 months ago

    Thanks for the reply cannot access my dashboard.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘website vanished’ is closed to new replies.