Title: Weekly Visitor Total Wrong
Last modified: August 12, 2025

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# Weekly Visitor Total Wrong

 *  Resolved [tarotcake](https://wordpress.org/support/users/tarotcake/)
 * (@tarotcake)
 * [10 months ago](https://wordpress.org/support/topic/weekly-visitor-total-wrong/)
 * I’ve noticed a mismatch in my Jetpack visitor stats for the week of Aug 4–10,
   2025. They were showingf accurately until this evening, when they suddenly retrospectively
   glitched out. Now I see this:
    - In day-by-day view, each day shows ~150 visitors, which totals around 1,000
      + for the week (and this is what used to be reflected in the weeks view too
      prior to this evening).
    - In weeks view, the total visitor count for the same period shows only 157.
    - Views are correct in both views – the issue is only with the _unique visitor_
      total in the weekly aggregation.
 * It looks like the weekly total is showing the number from just one day instead
   of summing the week.
   Could someone from the Jetpack team check and reprocess 
   the stats so the total displays correctly?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [lastsplash (a11n)](https://wordpress.org/support/users/lastsplash/)
 * (@lastsplash)
 * [10 months ago](https://wordpress.org/support/topic/weekly-visitor-total-wrong/#post-18599508)
 * Hi [@tarotcake](https://wordpress.org/support/users/tarotcake/) –
 * Thanks for your report. We’re happy to look into this, but we’ll need your site’s
   URL to locate your stats. Please post it here so that we can have a look.
 * If you want it to remain private, you can also contact us via this contact form:
 * [https://jetpack.com/contact-support/?rel=support&hpi=1](https://jetpack.com/contact-support/?rel=support&hpi=1)
 * If you choose to reach out directly, please include a link to this thread.
 * Thanks!
 *  Thread Starter [tarotcake](https://wordpress.org/support/users/tarotcake/)
 * (@tarotcake)
 * [10 months ago](https://wordpress.org/support/topic/weekly-visitor-total-wrong/#post-18599547)
 * ah sorry, it’s [http://www.tarotcake.com](https://tarotcake.com/)
 * (Also, I notice another user is having the exact same issues for the exact same
   time period on this thread! [https://wordpress.org/support/topic/correct-daily-jetpack-stats-but-incorrect-weekly-aggregation/](https://wordpress.org/support/topic/correct-daily-jetpack-stats-but-incorrect-weekly-aggregation/))
 *  Plugin Support [lastsplash (a11n)](https://wordpress.org/support/users/lastsplash/)
 * (@lastsplash)
 * [10 months ago](https://wordpress.org/support/topic/weekly-visitor-total-wrong/#post-18599574)
 * Hi [@tarotcake](https://wordpress.org/support/users/tarotcake/) –
 * Thanks for confirming your site’s URL.
 * I have logged this as an internal issue, and we’ll let you know as soon as we
   have an update from our development team.
 * `Internal Reference: LINEAR-STATS-146`
 *  Plugin Support [Tamirat B. (a11n)](https://wordpress.org/support/users/tamirat22/)
 * (@tamirat22)
 * [9 months, 4 weeks ago](https://wordpress.org/support/topic/weekly-visitor-total-wrong/#post-18603581)
 * Hi [@tarotcake](https://wordpress.org/support/users/tarotcake/) ,
 * We wanted to follow up regarding the issue you reported with Jetpack Stats showing
   incorrect weekly visitor totals. Our team has deployed a fix, and your site’s
   stats should now be accurate again.
 * No action is needed on your side; the counts will update automatically. If you
   still see anything that looks off, please refresh your browser/app and let us
   know so we can double-check further.
 * Thanks so much for your patience while we worked through this!
 * Best,
 *  Thread Starter [tarotcake](https://wordpress.org/support/users/tarotcake/)
 * (@tarotcake)
 * [9 months, 4 weeks ago](https://wordpress.org/support/topic/weekly-visitor-total-wrong/#post-18603805)
 * Brilliant, it’s all sorted – thank you so much!
 *  Plugin Support [fujifika (a11n)](https://wordpress.org/support/users/fujifika/)
 * (@fujifika)
 * [9 months, 3 weeks ago](https://wordpress.org/support/topic/weekly-visitor-total-wrong/#post-18604296)
 * Hi [@tarotcake](https://wordpress.org/support/users/tarotcake/),
 * No worries at all, we’re glad we could help!
 * If you run into any new issues, feel free to open a new thread, and we’ll be 
   happy to assist. We’ll go ahead and close this one for now.
 * Have a great day! 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Weekly Visitor Total Wrong’ is closed to new replies.

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 * Last reply from: [fujifika (a11n)](https://wordpress.org/support/users/fujifika/)
 * Last activity: [9 months, 3 weeks ago](https://wordpress.org/support/topic/weekly-visitor-total-wrong/#post-18604296)
 * Status: resolved