Title: WeForms Blank on Backend Last modified: August 31, 2020 --- # WeForms Blank on Backend * Resolved [ljwhittet](https://wordpress.org/support/users/ljwhittet/) * (@ljwhittet) * [5 years, 9 months ago](https://wordpress.org/support/topic/weforms-blank-on-backend/) * All of a sudden I can not load anything on the WeForms plugin on the administrative side of our website. The forms appear to be functioning properly on the public- facing website. The plugin is active and up-to-date. None of the submenus categories will load at all (settings, all forms, modules, etc.) Not having this problem with any other plugins. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fweforms-blank-on-backend%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/weforms-blank-on-backend/page/2/?output_format=md) [→](https://wordpress.org/support/topic/weforms-blank-on-backend/page/2/?output_format=md) * [Elana Davis](https://wordpress.org/support/users/elanasparkle/) * (@elanasparkle) * [5 years, 9 months ago](https://wordpress.org/support/topic/weforms-blank-on-backend/#post-13341424) * Hello [@ljwhittet](https://wordpress.org/support/users/ljwhittet/) * Thank you for reaching out. I would be happy to look into this for you. Can you provide more on the configuration you are running? Example, Javascript errors, PHP version, Database used, plugin version, any security plugins or firewall is used, and anything else that could allow me to be able to help narrow down and reproduce the issue? * Thanks Elana D. * [Elana Davis](https://wordpress.org/support/users/elanasparkle/) * (@elanasparkle) * [5 years, 8 months ago](https://wordpress.org/support/topic/weforms-blank-on-backend/#post-13357351) * Hello [@ljwhittet](https://wordpress.org/support/users/ljwhittet/) * In order to keep troubleshooting the issue you are experiencing, we will need temporary administrator access to your WordPress website. To create a temporary login for us, please navigate in your Dashboard to Users → Add New, and be sure to select the administrator role for the user being created. You can use the email [helpdesk@sproutinvoices.com](https://wordpress.org/support/topic/weforms-blank-on-backend/helpdesk@sproutinvoices.com?output_format=md) when creating the user and will have the ability to easily remove the user when we have come to a resolution regarding the problem you are facing. * Thanks Elana D. * [peters89](https://wordpress.org/support/users/peters89/) * (@peters89) * [5 years, 8 months ago](https://wordpress.org/support/topic/weforms-blank-on-backend/#post-13372069) * Hi [@elanasparkle](https://wordpress.org/support/users/elanasparkle/), * I have the exactly same issues as [@ljwhittet](https://wordpress.org/support/users/ljwhittet/). Blank withe screen in Weforms administration but the forms seems to be still working. [https://www.alphacrc.com/](https://www.alphacrc.com/) We are using: WordPress Version: 5.5.1 PHP Version: 7.2.33 MySQL version: MariaDB Server v10.3.23 Theme: Bootstrap Basic4 Version 1.2.5 * **Active Plugins** Ele Custom Skin – 3.0.0 By Dudaster.com Elementor – 3.0.5 By Elementor.com Elementor Addon Elements – 1.7 By WP Vibes Elementor Contact Form DB – 1.5 By Sean Barton – Tortoise IT Elementor Pro – 2.10.2 By Elementor. com Essential Addons for Elementor – 4.2.3 By WPDeveloper Events as Posts – 0.5.9 By Ambrogio Piredda Google Analytics for WordPress by MonsterInsights – 7.12.2 By MonsterInsights HSTS Ready – 1.02 By Manu225 jQuery Updater – 3.5.1.2 By Ramoonus Limit Login Attempts Reloaded – 2.15.1 By WPChef LiteSpeed Cache – 3.4.1 By LiteSpeed Technologies MailChimp Campaigns Manager – 3.2.4 By MatthieuScarset Page Links To – 3.3.4 By Mark Jaquith Page Templater For Elementor – 1.2.9 By ThemeIsle Postie – 1.9.53 By Wayne Allen PowerPack Lite for Elementor – 2.1.0 By IdeaBox Creations QuadMenu – 2.0.4 By Mega Menu Really Simple SSL – 3.3.5 By Really Simple Plugins Simple Featured Video – 1.3 By Primis Digital Sticky Header Effects for Elementor – 1.3.2 By Rwattner **weForms – 1.5.1 By weForms weForms Pro – Business– 1.3.11 By weForms Widget Importer & Exporter – 1.6 By ChurchThemes.com Wordfence Security – 7.4.11 By Wordfence WordPress Importer – 0.7 By wordpressdotorg WP Mail SMTP – 2.3.1 By WPForms WP User Avatar – 2.2.7 By ProfilePress Yoast SEO Premium – 14.9 By Team Yoast * Please, advice. Thank you. * Best, Peter * [bjeanty](https://wordpress.org/support/users/bjeanty/) * (@bjeanty) * [5 years, 8 months ago](https://wordpress.org/support/topic/weforms-blank-on-backend/#post-13380873) * Same error for me. * Wordpress Version 5.5.1 Version PHP 7.3.19-1~deb10u1 MySQL version: 10.3.22- MariaDB-0+deb10u1 Theme: Divi 4.6.1 * [Elana Davis](https://wordpress.org/support/users/elanasparkle/) * (@elanasparkle) * [5 years, 8 months ago](https://wordpress.org/support/topic/weforms-blank-on-backend/#post-13382653) * Hello [@peters89](https://wordpress.org/support/users/peters89/) * Can you try to deactive weForms pro then Unchecking no conflict mode in weForms then reactivate weForms pro? * Thanks Elana D. * [peters89](https://wordpress.org/support/users/peters89/) * (@peters89) * [5 years, 8 months ago](https://wordpress.org/support/topic/weforms-blank-on-backend/#post-13382708) * Hi [@elanasparkle](https://wordpress.org/support/users/elanasparkle/) * It worked! Thank you so much for your prompt response 🙂 Have a good day! * Best, Peter * [bjeanty](https://wordpress.org/support/users/bjeanty/) * (@bjeanty) * [5 years, 8 months ago](https://wordpress.org/support/topic/weforms-blank-on-backend/#post-13382920) * It Worked for me too. * Thanks. * Thread Starter [ljwhittet](https://wordpress.org/support/users/ljwhittet/) * (@ljwhittet) * [5 years, 8 months ago](https://wordpress.org/support/topic/weforms-blank-on-backend/#post-13382929) * Is it possible to keep your form information when deleting and reactivating the plugin? * [bjeanty](https://wordpress.org/support/users/bjeanty/) * (@bjeanty) * [5 years, 8 months ago](https://wordpress.org/support/topic/weforms-blank-on-backend/#post-13382940) * Just deactive not delete weforms pro. * [Elana Davis](https://wordpress.org/support/users/elanasparkle/) * (@elanasparkle) * [5 years, 8 months ago](https://wordpress.org/support/topic/weforms-blank-on-backend/#post-13383161) * Hello, * Yes agreed do not delete just deactivate it [@ljwhittet](https://wordpress.org/support/users/ljwhittet/). I’m glad that worked [@bjeanty](https://wordpress.org/support/users/bjeanty/) and [@peters89](https://wordpress.org/support/users/peters89/) Let me know if there is anything further you need. * Thanks Elana D. * Thread Starter [ljwhittet](https://wordpress.org/support/users/ljwhittet/) * (@ljwhittet) * [5 years, 8 months ago](https://wordpress.org/support/topic/weforms-blank-on-backend/#post-13383169) * This worked! Thank you so much. * [Elana Davis](https://wordpress.org/support/users/elanasparkle/) * (@elanasparkle) * [5 years, 8 months ago](https://wordpress.org/support/topic/weforms-blank-on-backend/#post-13383274) * Hello [@ljwhittet](https://wordpress.org/support/users/ljwhittet/) * That is great to hear I’m glad it is working for you. * Thanks Elana D. * [bboymbd69](https://wordpress.org/support/users/bboymbd69/) * (@bboymbd69) * [5 years, 5 months ago](https://wordpress.org/support/topic/weforms-blank-on-backend/#post-13752931) * hello i have the same problem . and i trid to diactivate the pro and activate it agin but it didnt help . can you please help me ? * [Elana Davis](https://wordpress.org/support/users/elanasparkle/) * (@elanasparkle) * [5 years, 5 months ago](https://wordpress.org/support/topic/weforms-blank-on-backend/#post-13765766) * Hello [@bboymbd69](https://wordpress.org/support/users/bboymbd69/), * The latest version should resolve that issue as well if you are on 1.3.12 * Thanks Elana D. * [dolcenina](https://wordpress.org/support/users/dolcenina777/) * (@dolcenina777) * [5 years, 3 months ago](https://wordpress.org/support/topic/weforms-blank-on-backend/#post-14061169) * I have this problem with weforms Version 1.6.4 PHP version: 7.4.15 Wordpress Version 5.6.1 All backend dashboard options for weforms are blank/grey out Even the option for Premium The front end form works fine I just can’t make any further updates I tried deactivating and activating but still the same problem. Any suggestions? Thanks in advance for your help. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/weforms-blank-on-backend/page/2/?output_format=md) [→](https://wordpress.org/support/topic/weforms-blank-on-backend/page/2/?output_format=md) The topic ‘WeForms Blank on Backend’ is closed to new replies. * ![](https://ps.w.org/weforms/assets/icon-256x256.png?rev=1978687) * [weForms - Easy Drag & Drop Contact Form Builder For WordPress](https://wordpress.org/plugins/weforms/) * [Frequently Asked Questions](https://wordpress.org/plugins/weforms/#faq) * [Support Threads](https://wordpress.org/support/plugin/weforms/) * [Active Topics](https://wordpress.org/support/plugin/weforms/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/weforms/unresolved/) * [Reviews](https://wordpress.org/support/plugin/weforms/reviews/) * 16 replies * 6 participants * Last reply from: [Elana Davis](https://wordpress.org/support/users/elanasparkle/) * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/weforms-blank-on-backend/page/2/#post-14063742) * Status: resolved