Title: Weforms Bug – Admin Notifications are Not Working
Last modified: December 20, 2022

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# Weforms Bug – Admin Notifications are Not Working

 *  Resolved [angelicalflowers](https://wordpress.org/support/users/angelicalflowers/)
 * (@angelicalflowers)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/weforms-bug-admin-notifications-are-not-working/)
 * Hi there,
 * I created a couple of forms with the Weforms plug-in and all seems to not be 
   working. Each do not forward me an “Admin notification” as I have it set and 
   turned on in the setting of each form. It appears the issue has been going on
   since October since I have not received inquiry submissions, however, I was able
   to retrieve them through the “entries” summary report where it list all the forms
   i have through the plug-in.
 * I have tried trouble shooting by 1. adding another notification email, 2. turning
   off and back on the notification settings, changing the email address where I
   would like it sent to and the issue still persists. All plug-ins and site is 
   up to date.
 * Could you kindly help me in resolving this? All worked beautifully before I realized
   today that this was happening.
 * Ultimately, the notificatons of each form submission would all come through to
   my admin email or the email i have set in the settings, which is: [info@angelicalflowers.com](https://wordpress.org/support/topic/weforms-bug-admin-notifications-are-not-working/info@angelicalflowers.com?output_format=md)
   and this is not longer happening, but I would love it to.
 * Thank you in advance in helping me resolve this! 🙂
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fweforms-bug-admin-notifications-are-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Elana Davis](https://wordpress.org/support/users/elanasparkle/)
 * (@elanasparkle)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/weforms-bug-admin-notifications-are-not-working/#post-16310860)
 * Hello [@angelicalflowers](https://wordpress.org/support/users/angelicalflowers/),
 * ​​Thank you for reaching out to support! We are sorry to hear about the problems
   with receiving your form notifications, we will do everything we can to help!
 * One possible explanation for this could be related to your web server’s outgoing
   spam filter. weForms notifications use the standard PHPMailer function by default
   included in WordPress, which can sometimes cause your outbound messages to be
   treated as spam.
 * The easiest way to resolve this is to set up an SMTP plugin on your website which
   will allow your messages to authenticate with the webserver directly and help
   them get past any kind of filter that might be getting in the way. I would also
   recommend reaching out to your hosting provider to see if their team is able 
   to provide any additional insight on what might be intercepting your notifications.
 * Hopefully setting up SMTP gets your notifications working as expected, but please
   let us know if there is anything else that we can do to help!
 * Thanks
   Elana D.
 *  [Elana Davis](https://wordpress.org/support/users/elanasparkle/)
 * (@elanasparkle)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/weforms-bug-admin-notifications-are-not-working/#post-16328667)
 * Hello [@angelicalflowers](https://wordpress.org/support/users/angelicalflowers/),
 * Per our support guidelines, I’m going to mark this as resolved. Please don’t 
   hesitate to reach out if you are still having any issues.
 * Thanks
   Elana D.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Weforms Bug – Admin Notifications are Not Working’ is closed to new replies.

 * ![](https://ps.w.org/weforms/assets/icon-256x256.png?rev=1978687)
 * [weForms - Easy Drag & Drop Contact Form Builder For WordPress](https://wordpress.org/plugins/weforms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/weforms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/weforms/)
 * [Active Topics](https://wordpress.org/support/plugin/weforms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/weforms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/weforms/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Elana Davis](https://wordpress.org/support/users/elanasparkle/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/weforms-bug-admin-notifications-are-not-working/#post-16328667)
 * Status: resolved