Title: weForms Professional not auto-updating – version mismatch errors
Last modified: August 21, 2018

---

# weForms Professional not auto-updating – version mismatch errors

 *  Resolved [ebeacon](https://wordpress.org/support/users/ebeacon/)
 * (@ebeacon)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/weforms-professional-not-auto-updating-version-mismatch-errors/)
 * The base weForms plugin auto-updated to version 1.3.1. No updates were reported
   available for weForms Pro, which was at 1.2.4. In the admin panel, nothing would
   load in the weForms area. No forms or entries were visible. No errors showed 
   on the screen but there was no way to access anything within the weForms panel.
 * Deactivating weForms Pro allowed access to the weForms panel. Logging in at weForms
   I found that weForms Pro 1.3.0 was available. Since the system was not reporting
   an update available my only option was to deactivate and delete weForms Pro 1.2.4
   and then install the newly downloaded version 1.3.0.
 * After updating weForms Pro to 1.3.0 the admin panels and entry exports worked
   again.
 * Why did WP not report an update available for weForms Pro. Losing access to the
   weForms panel in WP was very frustrating.
 * The range of bugs I’ve had with weForms and now weForms Pro — email delivery 
   issues, entry export issues, reCaptcha issues, and now version mismatch/admin
   access issues, makes me wonder if this isn’t just being developed on the fly 
   with your users as testers.
 * I like the tools and the form creator in weForms. But a paid plugin that costs
   this much should not have this many bugs.

Viewing 1 replies (of 1 total)

 *  [Mehedi Hasan](https://wordpress.org/support/users/thebengalboy/)
 * (@thebengalboy)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/weforms-professional-not-auto-updating-version-mismatch-errors/#post-10628086)
 * Hello [@ebeacon](https://wordpress.org/support/users/ebeacon/),
 * I’m sorry for the inconvenience but this forum allows discussing about the lite
   version only. If you are using the Pro version and having an issue, please consider
   [contacting our support center.](https://wedevs.com/contact/)
 * Thanks for your understanding.
 * Regards

Viewing 1 replies (of 1 total)

The topic ‘weForms Professional not auto-updating – version mismatch errors’ is 
closed to new replies.

 * ![](https://ps.w.org/weforms/assets/icon-256x256.png?rev=1978687)
 * [weForms - Easy Drag & Drop Contact Form Builder For WordPress](https://wordpress.org/plugins/weforms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/weforms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/weforms/)
 * [Active Topics](https://wordpress.org/support/plugin/weforms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/weforms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/weforms/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Mehedi Hasan](https://wordpress.org/support/users/thebengalboy/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/weforms-professional-not-auto-updating-version-mismatch-errors/#post-10628086)
 * Status: resolved