Weird artefact on Shipping Method

  • Resolved rubyblack

    (@rubyblack)


    7 months, 2 weeks ago

    I’m getting this weird artefact on the shipping method selection in my checkout. It’s only in the shipping method section, nowhere else. Doesn’t change no matter what I alter. Any ideas?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Luiggi B.

    (@luiggiab)

    7 months, 2 weeks ago

    Hello Rubyblack,

    This seems to be a compatibility issue with the theme you are using on your website.

    1. Could you please open a new ticket on our support page on our website, so we can proceed with supporting you with a theme compatibility?

    Kind regards,
    Luiggi

    • This reply was modified 7 months, 2 weeks ago by Luiggi B..
    Thread Starter rubyblack

    (@rubyblack)

    7 months, 2 weeks ago

    Thanks Luiggi. I’ve opened a ticket. You’re right it does seem to be theme related. I use wordpress’ twenty twenty two theme but when switching to twenty twenty five the artefacts disappear.

    Plugin Author Diego Versiani

    (@diegoversiani)

    7 months, 1 week ago

    Hi @rubyblack,

    We have added a task to our backlog to fix compatibility the theme Twenty Twenty-Two and will work on it as soon as possible.

    I’m closing this ticket here since we will be treating this issue with your other support ticket you opened on our main support page.

    Kind regards,
    Diego.

Viewing 3 replies - 1 through 3 (of 3 total)

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