Title: When using PHP8 plugin breaks orders page
Last modified: February 26, 2024

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# When using PHP8 plugin breaks orders page

 *  Resolved [sorceweb](https://wordpress.org/support/users/sorceweb/)
 * (@sorceweb)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/when-using-php8-plugin-breaks-orders-page/)
 * Hi
 * If i set my server to use PHP 8, I cannot access woocommerce orders page. If 
   i deactivate the Custom Order Status for WooCommerce plugin, I can access woocommerce
   orders. If your plugin is activated and i set server to use PHP 7 I can access
   wocommerce orders. So, it seems your plugin may have a compatibility issue with
   PHP8 under certain conditions.
 * The error I see when i try access woocomerce orders:
 * ‘There has been a critical error on this website. Please check your site admin
   email inbox for instructions.’
 * This is the server error:
 * mod_fcgid: stderr: thrown in /var/www/vhosts/croyde-surf-hire.co.uk/httpdocs/
   wp-admin/includes/class-wp-posts-list-table.php on line 384, referer: [https://www.croyde-surf-hire.co.uk/wp-admin/edit.php?post_type=shop_order&w3tc_note=flush_all](https://www.croyde-surf-hire.co.uk/wp-admin/edit.php?post_type=shop_order&w3tc_note=flush_all)
 * Can you help with this please?
 * Matt

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [extremeleadprogramcom](https://wordpress.org/support/users/extremeleadprogramcom/)
 * (@extremeleadprogramcom)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/when-using-php8-plugin-breaks-orders-page/#post-17453413)
 * I use the plugin with PHP 8.1.27 and have no issues like that at all.
 *  Thread Starter [sorceweb](https://wordpress.org/support/users/sorceweb/)
 * (@sorceweb)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/when-using-php8-plugin-breaks-orders-page/#post-17453588)
 * It must be a conflict with another plugin, which triggers when set server to 
   php 8. I use a different custom status plugin for another woocommerce site and
   it works fine with php 8.
 *  Plugin Author [tychesoftwares](https://wordpress.org/support/users/tychesoftwares/)
 * (@tychesoftwares)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/when-using-php8-plugin-breaks-orders-page/#post-17492980)
 * Hi [@sorceweb](https://wordpress.org/support/users/sorceweb/),
   Yes, it could 
   be a conflict issue. Can you please follow below steps to identify the conflicting
   plugin/theme so that will help us to find the root cause of the issue?
    1. Deactivate all the plugins except WooCommerce and the Custom Order Status plugin.
    2. Please check if the issue is fixed.
    3. If yes, then you can start activating the plugins one by one and see which plugin
       conflicts with our plugin.
    4. If not, then can you please switch to the default WordPress theme and see if
       it helps fix the issue?
 * Please let me know the result. If the above does not help, can I request you 
   to create a ticket on our [support tool](https://support.tychesoftwares.com/help/2285384554)
   with the screenshots of the setup of our plugin? So that we can try to replicate
   the issue at our end.
 *  Thread Starter [sorceweb](https://wordpress.org/support/users/sorceweb/)
 * (@sorceweb)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/when-using-php8-plugin-breaks-orders-page/#post-17500433)
 * FIXED – a custom order status had the name ‘Paypal Vat 20%’, I removed the % 
   so just ‘Paypal Vat 20’ and now working with server set to PHP 8.
    -  This reply was modified 2 years, 2 months ago by [sorceweb](https://wordpress.org/support/users/sorceweb/).

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘When using PHP8 plugin breaks orders page’ is closed to new replies.

 * ![](https://ps.w.org/custom-order-statuses-woocommerce/assets/icon-256x256.jpg?
   rev=2350277)
 * [Custom Order Status for WooCommerce](https://wordpress.org/plugins/custom-order-statuses-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/custom-order-statuses-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/custom-order-statuses-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/custom-order-statuses-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/custom-order-statuses-woocommerce/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [sorceweb](https://wordpress.org/support/users/sorceweb/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/when-using-php8-plugin-breaks-orders-page/#post-17500433)
 * Status: resolved