Where is the switchback option?

  • Resolved grads4good

    (@jensw0rdpress)


    7 years, 3 months ago

    I just added this plugin to my site but once I switch to a customer user, I cannot find a way to switch back to my admin user? The only way I can figure out is to log out and then have to log back in to my user which is not how I think it’s suppose to work. Am I missing something? It works ok if I switch from admin to admin and back but not admin to customer and back. Thanks for your help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author John Blackbourn

    (@johnbillion)

    WordPress Core Developer

    7 years, 3 months ago

    There’s a switch back link in several places:

    * The admin toolbar
    * The “Meta” sidebar widget
    * The login screen (wp-login.php)
    * The footer of your site (as a fallback)

    Thread Starter grads4good

    (@jensw0rdpress)

    7 years, 3 months ago

    Thank you for your reply, John.

    When I am switched to a customer user, the admin bar is not there.

    I’m not sure what you mean by the meta sidebar widget.

    There is no link on the log-in screen OR the My Account page.

    There is no link at the footer of my site.

    Am I able to send you screenshots? Any thoughts? The only way I can get back to admin is to log out of the customer and re-log in as me.

    The plug-in page where I got your plug-in said it was compatible with my version of WordPress but I’m wondering if that isn’t the case. ? We are not updating until the end of our busy season.

    Thanks,
    Jen

Viewing 2 replies - 1 through 2 (of 2 total)

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