Title: Where Problem?
Last modified: August 21, 2016

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# Where Problem?

 *  Resolved [UniverseNews](https://wordpress.org/support/users/universenews/)
 * (@universenews)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/where-problem/)
 * Warning: require_once(/home/universe/public_html/wp-content/plugins/facebook-
   button-plugin/bws_menu/bws_menu.php): failed to open stream: No such file or 
   directory in /home/universe/public_html/wp-content/plugins/facebook-button-plugin/
   facebook-button-plugin.php on line 28
 * [http://wordpress.org/plugins/facebook-button-plugin/](http://wordpress.org/plugins/facebook-button-plugin/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/where-problem/#post-4304293)
 * Hi,
 * It is highly likely that your updating or installation failed and some files 
   were not downloaded – that’s why the error occurs. We advise you to delete the
   existing directory via ftp. In order to do that please use ftp or cpanel to view
   your site’s files. Then go to /wp-content/plugins/ and delete the folder facebook-
   button-plugin. After that re-install the plugin. Please make use of the following
   information: [http://codex.wordpress.org/FTP_Clients](http://codex.wordpress.org/FTP_Clients)
 * Sincerely,
    Support Team

Viewing 1 replies (of 1 total)

The topic ‘Where Problem?’ is closed to new replies.

 * ![](https://ps.w.org/facebook-button-plugin/assets/icon-128x128.gif?rev=2598550)
 * [BestWebSoft's Like & Share - Posts, Pages and Widget Social Extension plugin for WordPress](https://wordpress.org/plugins/facebook-button-plugin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-button-plugin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-button-plugin/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-button-plugin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-button-plugin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-button-plugin/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/where-problem/#post-4304293)
 * Status: resolved