Hi Josiah,
The plugin should be able to render any html element that fits within the bounds of the chat box. There was a styling issue with lists that has been fixed in the latest update. Please let us know if you experience any further issues.
I upgraded to version 0.6.4 of the plugin. The following text in a dialog response:
<ul><li>Kanban Foundation for Knowledge Work</li><li>Kanban for Deciders</li><li>Kanban simulation</li><li>Kanban for Service Managers.</li></ul>
is rendered in the browser as follows: https://snag.gy/UO6ITP.jpg
Note that there are no bullets and no indentation.
When I display an unordered list on any page in the site, the default disc-shaped bullet and indentation appear correctly, so I doubt that the problem has anything to do with my theme’s style sheets.
Hi Josiah,
Would you mind changing the <ul> tag to <ul style="list-style-type: disc"> or <ul style="list-style-type: circle"> and seeing if it makes a difference?
I have tried both styles but it changes nothing.
Could you try also changing one of the <li> tags to <li style="list-style-type: disc"> or <li style="list-style-type: circle">?
If this doesn’t work, is this issue present across multiple browsers/devices or just a specific one?
Those additions to the li tag produce the desired result. Thanks for your help.
Any idea what that indicates? Why it is necessary?
BTW, I saw the problem on both latest Firefox and Chrome.
There must be something in your style sheets that’s setting “list-style-type: none” for ul and li tags specifically in the chat box. For some reason, this doesn’t seem to apply to regular pages on your website.
Without looking at your site, I can’t know the exact CSS causing this, but if you inspect the <li> element in the chat box with your browser you should be able to find the CSS selector that’s applying this styling.