Title: White plugin screen
Last modified: April 24, 2023

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# White plugin screen

 *  Resolved [knox87](https://wordpress.org/support/users/knox87/)
 * (@knox87)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/white-plugin-screen-2/)
 * Hi,
 * **I wrote this on another thread but it’s been marked as resolved and I don’t
   believe that it’s getting replied to anymore.** ([https://wordpress.org/support/topic/white-plugin-screen/](https://wordpress.org/support/topic/white-plugin-screen/))
 * My sync was being incredibly slow so I decided to deactivate and reactive the
   plugin.
 * Now when i look at the Marketing > Mailchimp page, I see the mailchimp logo but
   nothing else.
 * There are no errors in the logs or anything else, just no data being loaded into
   the page.
 * I’ve unlinked on the mailchimp end to see i this has any bearing as well but 
   seemingly not.
 * I’m running the latest WooCommerce and WordPress – As well as the latest version
   of this plugin.
 * Any advice would be great, thank you.
   **Reply on another post that hasn’t been
   replied to:**
 * The theme has worked well for 4 years, I do have an error on the page now:
 * caught (in promise) TypeError: Cannot read properties of undefined (reading ‘
   call’)
   at a (index.js?ver=7.6.0:2:654399)at 30504 (504.js:1:2361)at Function.
   a (index.js?ver=7.6.0:2:654399)a @ index.js?ver=7.6.0:230504 @ 504.js:1a @ index.
   js?ver=7.6.0:2Promise.then (async)(anonymous) @ index.js?ver=7.6.0:268033 @ index.
   js?ver=7.6.0:2a @ index.js?ver=7.6.0:279489 @ index.js?ver=7.6.0:2a @ index.js?
   ver=7.6.0:2(anonymous) @ index.js?ver=7.6.0:2(anonymous) @ index.js?ver=7.6.0:
   2(anonymous) @ index.js?ver=7.6.0:2ad
 * This is in /wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver
   =7.6.0

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [ryanhungate](https://wordpress.org/support/users/ryanhungate/)
 * (@ryanhungate)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/white-plugin-screen-2/#post-16685343)
 * [@knox87](https://wordpress.org/support/users/knox87/) sorry you’re having trouble
   with this – if you’ve disconnected from the Mailchimp end, the best thing to 
   do is to uninstall the Mailchimp plugin, then re-install. This is a new one and
   the file being referenced doesn’t exactly make sense to our plugin at all.
 * Can you try doing the uninstall -> reinstall first and let us know if you’re 
   still having trouble?
 * Also if you’re seeing performance issues, it COULD be related to the Action Scheduler
   just being a little too much for your server. We recommend running this in the
   [CLI version](https://github.com/mailchimp/mc-woocommerce/wiki/Advanced-Queue-Setup-In-CLI-mode)
   if at all possible.
 * Happy to work through these things with you, but please try this first and we
   will go from there.
 *  Plugin Support [khungate](https://wordpress.org/support/users/khungate/)
 * (@khungate)
 * [3 years ago](https://wordpress.org/support/topic/white-plugin-screen-2/#post-16749394)
 * Hi@knox87, we’re going to close out this ticket for now since it’s been a few
   weeks since we’ve been in touch.
 * Please let us know if you still need any help and we’ll be glad to reopen and
   troubleshoot further. Please note, that the best way to reach us is over at the
   GitHub plugin page: [https://github.com/mailchimp/mc-woocommerce/](https://github.com/mailchimp/mc-woocommerce/).
   From there, you can receive direct responses from the development team, log new
   issues, download the latest version, and track existing support tickets.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘White plugin screen’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-woocommerce/assets/icon-256x256.png?rev=1509501)
 * [Mailchimp for WooCommerce](https://wordpress.org/plugins/mailchimp-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [khungate](https://wordpress.org/support/users/khungate/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/white-plugin-screen-2/#post-16749394)
 * Status: resolved