Title: White Screen Issue When Using Shortcode with Elementor
Last modified: August 14, 2025

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# White Screen Issue When Using Shortcode with Elementor

 *  [rayray07](https://wordpress.org/support/users/rayray07/)
 * (@rayray07)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/white-screen-issue-when-using-shortcode-with-elementor/)
 * Hello Support Team,
 * I am experiencing an issue with your plugin on my website. Every time I use the
   plugin’s shortcode to insert an ad on any page and then try to edit the page 
   with Elementor Pro, I am presented with a white screen and cannot proceed further.
 * **Details:**
   Steps to reproduce:-Add the plugin’s shortcode to a page -Attempt
   to edit the page using Elementor -The editor displays a white screen**Additional
   Info:**
 * The issue occurs on any page, not just specific ones
   Disabling the plugin or 
   removing the shortcode resolves the issueThere are no error messages; only a 
   blank white screen appearsCould you please investigate this conflict with Elementor
   and advise on how to resolve it? If you need any additional information, please
   let me know.
 * Thank you for your support!
 * Best regards,
   R

Viewing 1 replies (of 1 total)

 *  Plugin Support [ahmeddr](https://wordpress.org/support/users/ahmeddr/)
 * (@ahmeddr)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/white-screen-issue-when-using-shortcode-with-elementor/#post-18599825)
 * Hi there,
 * Thanks for getting in touch, and sorry for the trouble with the Elementor editor.
   I appreciate your patience.
 * Could you please share the exact versions of Elementor (and Elementor Pro, if
   installed) and Advanced Ads you are using?
 * To gather more detail, it would also help if you could install the free Query
   Monitor plugin, reproduce the white screen, and let me know whether it reports
   any PHP errors, warnings, or notices. A screenshot or copy of what you see is
   perfect.
 * If you have a Pro license, please reach out via [the support form](https://wpadvancedads.com/support/other-issues/)
   on our website and mention this WordPress.org ticket in the subject. I’ll pick
   it up there and continue assisting you.
 * Thanks again for your patience while we look into this.

Viewing 1 replies (of 1 total)

The topic ‘White Screen Issue When Using Shortcode with Elementor’ is closed to 
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 * 2 replies
 * 2 participants
 * Last reply from: [ahmeddr](https://wordpress.org/support/users/ahmeddr/)
 * Last activity: [9 months, 2 weeks ago](https://wordpress.org/support/topic/white-screen-issue-when-using-shortcode-with-elementor/#post-18599825)