Plugin Author
AITpro
(@aitpro)
FTP to your site and download copies of your root .htaccess file and wp-admin .htaccess file IF they are BPS .htaccess files (if they are not BPS .htaccess files then BPS is not causing this issue). Then delete them from your site. If the problem is still occurring then the problem is not caused by anything left behind by BPS.
so BPS only alters the .htaccess files when installed? because like i stated above, after installing and then uninstalling BPS, the White Screen starting coming up.
Plugin Author
AITpro
(@aitpro)
Yes, BPS only does these things regarding .htaccess files:
Adds/modifies/creates .htaccess files in these folders: website root folder and the wp-admin folder.
BPS Login Security is purely a plugin file (actions and filters) and database feature. Once you uninstall BPS this feature is removed.
Are you using any other plugins that create or write to .htaccess files? Typically by deleting your .htaccess files you can log into your site and then if needed create new .htaccess files by going to WordPress permalinks and resaving your permalinks. If you have another plugin that is writing or creating .htaccess code or files then you would resave that plugins settings/options.
Plugin Author
AITpro
(@aitpro)
If you are using a caching plugin then clear your plugin cache and Browser cache. The problem you are describing sounds like a corrupt cache problem.
Plugin Author
AITpro
(@aitpro)
The other thing to check would be your wp-config.php file. Look at the top of the wp-config.php file for blank spaces or Constants that should or should not be there such as WP_CACHE
no cache plugin –
<?php
/**
* The base configurations of the WordPress.
*
* This file has the following configurations: MySQL settings, Table Prefix,
* Secret Keys, WordPress Language, and ABSPATH. You can find more information
* by visiting {@link http://codex.ww.wp.xz.cn/Editing_wp-config.php Editing
* wp-config.php} Codex page. You can get the MySQL settings from your web host.
*
* This file is used by the wp-config.php creation script during the
* installation. You don’t have to use the web site, you can just copy this file
* to “wp-config.php” and fill in the values.
*
* @package WordPress
*/
define(‘WP_MEMORY_LIMIT’, ‘128M’);
there’s my wp-config. nothing out of the ordinary.
Plugin Author
AITpro
(@aitpro)
Do you have or did you have any other security plugins installed at any point?
I cant access my main site’s /wp-admin without logging into one of my secondary site’s /wp-admin.
No one has ever had this type of problem with BPS before so I doubt that this has to do with BPS. If you accidentally Network Activated the BPS plugin and configured a BPS .htaccess file in a subsite then different problems would be occurring and not the problem you have stated above.
The problem sounds like either a caching problem or a permalink problem to me. Or there is some kind of custom php code added somewhere that is rewriting the /wp-admin login page. Have you added any custom php code to your Theme’s functions.php file or added any custom php code to your header.php file or done any other custom code anywhere in your website files or does your Theme have some sort of setting that could be doing this?
At this point you should do standard WordPress troubleshooting steps.
Temporarily switch your Theme to the WordPress 2013 Theme and see if the problem is still occurring.
Then deactivate your plugins one by one to see if a plugin is causing this problem.
Plugin Author
AITpro
(@aitpro)
Another possibility is that you are using a Web Host Control panel tool that is incorrectly redirecting you. If your Host uses cPanel then check all the cPanel tools for invalid code or redirects.
Plugin Author
AITpro
(@aitpro)
Actually I believe I know what the problem is. Your Web Host is Westhost. Westhost uses some sort of custom wp-admin .htaccess file. You will need to contact your Westhost support folks and ask them to add the custom Westhost wp-admin .htaccess file to your /wp-admin folder.
thanks for the help. actually figured the problem out. it has nothing to do with BPS, a couple of days after i uninstalled BPS i remember resetting my .htaccess file. but i have figured out the problem. thank you.
