White Screen When Editing Pages

  • Resolved imeldesign

    (@imeldesign)


    6 years, 10 months ago

    Yoast SEO is breaking the ability to edit pages. All I get is a white screen.
    Happened when I added the ssl.
    Plugins all disabled.
    Theme set to 2019.
    Enable Yoast and you can’t edit pages. Disable Yoast and it works.
    -Reinstalled Yoast – didn’t work
    -Rolled back to previous version – didn’t work
    -Caches cleared.
    -WPEngine saw the same issue. They are stumped as to why.
    -Works on staging site with no ssl.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Jerlyn

    (@jerparx)

    6 years, 10 months ago

    We’re sorry that you are experiencing problems that might be caused by our plugin!

    Just to be sure, we would like to rule out any plugin or theme conflicts that may occur. The fastest way to do this is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Nineteen. 

    Test this on your development or staging site, if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin allows you to run a conflict check without affecting normal visitors to your site.

    As we can imagine that you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts.

    Since you mentioned that it works with no SSL, we also suggest confirming with your webshot if SSL is properly implemented on your site.

    Jerlyn

    (@jerparx)

    6 years, 9 months ago

    Closed due to inactivity.

Viewing 2 replies - 1 through 2 (of 2 total)

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