Title: Why Does Resize Function Not Work?
Last modified: November 15, 2020

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# Why Does Resize Function Not Work?

 *  Resolved [supertrooper2](https://wordpress.org/support/users/supertrooper2/)
 * (@supertrooper2)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/why-does-resize-function-not-work/)
 * First let me say what a great plugin WP User Avatar really is. Works right out
   of the box and is easy to use.
 * The only problem I have noticed is that the avatars are not being resized to 
   96×96 on uploading. Instead the avatars retain their original size without being
   changed at all. e.g. 400×400.
 * How can this issue be resolved?
 * Please advise.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Collins Agbonghama](https://wordpress.org/support/users/collizo4sky/)
 * (@collizo4sky)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/why-does-resize-function-not-work/#post-13691046)
 * Unfortunately, we need the full avatar size so custom resizing can be possible.
   Eg when displaying thumbnail via [avatar_upload]
 *  Thread Starter [supertrooper2](https://wordpress.org/support/users/supertrooper2/)
 * (@supertrooper2)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/why-does-resize-function-not-work/#post-13691097)
 * Hi Collins
 * What do you mean by “we need the full avatar size so custom resizing can be possible”?
 * I just tried to “Choose an Image / Upload Files / Select Files” in the “Edit 
   User” and selected an image of 1200 x 1200 pixels.
 * The image was not resized to 96 x 96 pixels but was inserted in the full 1200
   x 1200 pixels size.
 * Am I doing something wrong?
 * Please help.
 *  Plugin Author [Collins Agbonghama](https://wordpress.org/support/users/collizo4sky/)
 * (@collizo4sky)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/why-does-resize-function-not-work/#post-13691258)
 * Can I see a screenshot of what you are describing? I mean screenshot of the image
   displaying in full size.
 *  Thread Starter [supertrooper2](https://wordpress.org/support/users/supertrooper2/)
 * (@supertrooper2)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/why-does-resize-function-not-work/#post-13691266)
 * This forum does not allow uploads or attachments.
 * Can you give me your email address?
 *  Plugin Author [Collins Agbonghama](https://wordpress.org/support/users/collizo4sky/)
 * (@collizo4sky)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/why-does-resize-function-not-work/#post-13691381)
 * Use [https://profilepress.net/get-in-touch/](https://profilepress.net/get-in-touch/)
 *  Thread Starter [supertrooper2](https://wordpress.org/support/users/supertrooper2/)
 * (@supertrooper2)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/why-does-resize-function-not-work/#post-13696628)
 * Hi Collins
 * I was able to resolve the issue by setting the thumbnail setting in the media
   settings to 96×96 pixels.
 * Then one sees two images at the bottom of the user edit window: the original 
   image and the thumbnail cropped to 96×96 pixels.
 * Thanks for your support and a great plugin.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Why Does Resize Function Not Work?’ is closed to new replies.

 * ![](https://ps.w.org/wp-user-avatar/assets/icon-256x256.png?rev=2532486)
 * [Paid Membership Plugin, Ecommerce, User Registration Form, Login Form, User Profile & Restrict Content – ProfilePress](https://wordpress.org/plugins/wp-user-avatar/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-user-avatar/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-user-avatar/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-user-avatar/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-user-avatar/unresolved/)
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 * 6 replies
 * 2 participants
 * Last reply from: [supertrooper2](https://wordpress.org/support/users/supertrooper2/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/why-does-resize-function-not-work/#post-13696628)
 * Status: resolved