Title: why does the plugin deactivate itself Last modified: August 24, 2018 --- # why does the plugin deactivate itself * Resolved [pandglobal](https://wordpress.org/support/users/pandglobal/) * (@pandglobal) * [7 years, 9 months ago](https://wordpress.org/support/topic/why-does-the-plugin-deactivate-itself/) * i have installed the plugin and have users on my website, but i noticed that anytime i loggin to the site the user wallets wont display and i also noticed that the bitcoin plugin is still activated but the functions are not operating, even the setting and wallet menu on my admin area disappears and cant see the wallet menu options as if the plugin has been deactivated yet the plugin is still activated in my list of plugins when i checked. * I have uninstalled it and install it back, everything comes to normal but once i logout and loogin again everything is wiped out, the wallet menu option wont show and the users frontend wallet display and functions is not working. Viewing 9 replies - 1 through 9 (of 9 total) * [falconcoin](https://wordpress.org/support/users/falconcoin/) * (@falconcoin) * [7 years, 9 months ago](https://wordpress.org/support/topic/why-does-the-plugin-deactivate-itself/#post-10626327) * similar just happened to me as well.. * it was working when i went to bed i wake up and none of the adapters are showing up in the user front end but shows everything is good in admin area and that wallets are responding etc * [falconcoin](https://wordpress.org/support/users/falconcoin/) * (@falconcoin) * [7 years, 9 months ago](https://wordpress.org/support/topic/why-does-the-plugin-deactivate-itself/#post-10626341) * what i see is that the page does not do the refresh to even look for the coin it just stays at that screen when page 1st loads * so no coins are showing in drop down menu * i am only admin and when i went to bed it was working , woke up and not working. * installing again does NOTHING still stuck at that initial screen - This reply was modified 7 years, 9 months ago by [falconcoin](https://wordpress.org/support/users/falconcoin/). * [falconcoin](https://wordpress.org/support/users/falconcoin/) * (@falconcoin) * [7 years, 9 months ago](https://wordpress.org/support/topic/why-does-the-plugin-deactivate-itself/#post-10626493) * i have deleted and reinstalled 3 times still to no avail… * this is all i get * [https://prntscr.com/kn5mb7](https://prntscr.com/kn5mb7) * no refresh to look for coins or anything * Plugin Author [dashed-slug.net](https://wordpress.org/support/users/dashedslug/) * (@dashedslug) * [7 years, 9 months ago](https://wordpress.org/support/topic/why-does-the-plugin-deactivate-itself/#post-10627138) * Hello to both, * Even if the plugin is activated and the adapters are set up correctly, there are a number of reasons why the frontend UI would not show. Most of these are detailed in the Troubleshooting section of the documentation. * However, if coins are shown some times but not others, then this would indicate that connectivity between your WordPress and your wallet is not reliable. * The frontend normally displays any coins that are retrieved via the `get_coins_info` JSON API. Inspecting the response of that API might give you some clue as to what’s going on. * If you wish, you could send me login details to my email and I can have a look. * Also, can I ask which coin adapter(s) you are using? Thanks. * kind regards * Thread Starter [pandglobal](https://wordpress.org/support/users/pandglobal/) * (@pandglobal) * [7 years, 9 months ago](https://wordpress.org/support/topic/why-does-the-plugin-deactivate-itself/#post-10629241) * I have it fixed some how, bcs i unchecked the user capabilities where it says view profile and since I unchecked that capabilities the account is now now, only that the users bitcoin address changes to a different wallet address anytime a page is reloaded * [falconcoin](https://wordpress.org/support/users/falconcoin/) * (@falconcoin) * [7 years, 9 months ago](https://wordpress.org/support/topic/why-does-the-plugin-deactivate-itself/#post-10629726) * i actually deleted and started over with my wordpress so mine is working now * there had to be a conflict somewhere in other plugins and so i just started over but thanks! * Plugin Author [dashed-slug.net](https://wordpress.org/support/users/dashedslug/) * (@dashedslug) * [7 years, 9 months ago](https://wordpress.org/support/topic/why-does-the-plugin-deactivate-itself/#post-10631140) * [@pandglobal](https://wordpress.org/support/users/pandglobal/) I’m glad you fixed it. Not sure why the `view_wallets_profile` capability would affect the behavior of the plugin. Turning the other capabilities on/off would indeed control whether the frontend UI shows or not. For the benefit of others reading this, the solution to the bitcoin address changing [is here](https://www.dashed-slug.net/forums/topic/bitcoin-user-address-changes-when-page-reload/#post-4182). * [@falconcoin](https://wordpress.org/support/users/falconcoin/) Glad you got it working, although I’m sorry I couldn’t help. If you ever see the problem again please let me know. Ideally I would like to be able to help with every bug and hopefully provide a fix if possible but I have no information in this case. * I’m marking this thread as resolved, please reopen if needed. * with regards * Thread Starter [pandglobal](https://wordpress.org/support/users/pandglobal/) * (@pandglobal) * [7 years, 9 months ago](https://wordpress.org/support/topic/why-does-the-plugin-deactivate-itself/#post-10632317) * I got mine fixed by unchecking the view profile capabilities for each user role, I can’t go through the stress of fresh installations bcs it means starting over from building my website afresh, including menu, pages etc, that is lots of work and is not best way, I think dashed-slug should debugg the issue to know why it is so, bcs i believed the unchecking of view profile capabilities is also limiting something else. Though I suspected it was a reaction between my plugin which restrict subscribers role from entering the admin backend, so the view profile was giving them the access contrary to the plug-in restricting them so war started. * [falconcoin](https://wordpress.org/support/users/falconcoin/) * (@falconcoin) * [7 years, 9 months ago](https://wordpress.org/support/topic/why-does-the-plugin-deactivate-itself/#post-10665578) * i had a issue where it locks me out cause of this as admin too… i dont want users to see that area Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘why does the plugin deactivate itself’ is closed to new replies. * ![](https://ps.w.org/wallets/assets/icon-256x256.png?rev=1570088) * [Bitcoin and Altcoin Wallets](https://wordpress.org/plugins/wallets/) * [Frequently Asked Questions](https://wordpress.org/plugins/wallets/#faq) * [Support Threads](https://wordpress.org/support/plugin/wallets/) * [Active Topics](https://wordpress.org/support/plugin/wallets/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wallets/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wallets/reviews/) ## Tags * [frontend](https://wordpress.org/support/topic-tag/frontend/) * [ui](https://wordpress.org/support/topic-tag/ui/) * 9 replies * 3 participants * Last reply from: [falconcoin](https://wordpress.org/support/users/falconcoin/) * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/why-does-the-plugin-deactivate-itself/#post-10665578) * Status: resolved