Title: Why “insert” is not active?
Last modified: May 23, 2020

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# Why “insert” is not active?

 *  Resolved [selftripsru](https://wordpress.org/support/users/selftripsru/)
 * (@selftripsru)
 * [6 years ago](https://wordpress.org/support/topic/why-insert-not-active/)
 * screenshort
    [https://yadi.sk/i/uT9tKV9Iui_Ykw](https://yadi.sk/i/uT9tKV9Iui_Ykw)
    -  This topic was modified 6 years ago by [selftripsru](https://wordpress.org/support/users/selftripsru/).

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [Aleksandar@Cloudinary](https://wordpress.org/support/users/aleksandarcloudinary/)
 * (@aleksandarcloudinary)
 * [6 years ago](https://wordpress.org/support/topic/why-insert-not-active/#post-12880004)
 * Hi [@selftripsru](https://wordpress.org/support/users/selftripsru/). The Insert
   button is disabled unless an asset is selected. Could you please try clicking
   on the little circular checkmark icon to select and asset and then see if that
   allows you to insert.
    Let us know how it goes.
 *  Thread Starter [selftripsru](https://wordpress.org/support/users/selftripsru/)
 * (@selftripsru)
 * [6 years ago](https://wordpress.org/support/topic/why-insert-not-active/#post-12882745)
 * [https://yadi.sk/i/fk4XA9El5HvThQ](https://yadi.sk/i/fk4XA9El5HvThQ)
 *  Plugin Support [Aleksandar@Cloudinary](https://wordpress.org/support/users/aleksandarcloudinary/)
 * (@aleksandarcloudinary)
 * [6 years ago](https://wordpress.org/support/topic/why-insert-not-active/#post-12915695)
 * Hi. Sorry for the delay and thanks for sharing the screenshot.
    Does the orange
   Insert button work? In addition, what theme and editor are you using?
 *  Thread Starter [selftripsru](https://wordpress.org/support/users/selftripsru/)
 * (@selftripsru)
 * [6 years ago](https://wordpress.org/support/topic/why-insert-not-active/#post-12916636)
 * editor classic
    themes- different, the same result
 *  [Ido@cloudinary](https://wordpress.org/support/users/idobarnoam/)
 * (@idobarnoam)
 * [6 years ago](https://wordpress.org/support/topic/why-insert-not-active/#post-12917225)
 * Hi [@selftripsru](https://wordpress.org/support/users/selftripsru/)
 * Note that the “insert to post” button you are referring to belongs to the WP 
   media library and not Cloudinary’s media library.
 * When using our plugin and going to Cloudinaery’s media library, there are additional
   options that you could do.
    In order to insert a resource from Cloudinary’s media
   library to that of WP you need to click the orange insert button on the top panel
   as seen in [this video](https://share.getcloudapp.com/04uP7p8g).
 * You would then be able to insert that resource from WP media library to the post
 * Let us know if that helps
 *  Thread Starter [selftripsru](https://wordpress.org/support/users/selftripsru/)
 * (@selftripsru)
 * [6 years ago](https://wordpress.org/support/topic/why-insert-not-active/#post-12919691)
 * As I understand it, the orange button inserts media from Cloudinaery’s media 
   library, into wordpress media. This mode is not used and does not work. It is
   necessary to insert media in the post from Cloudinaery!!!!!
 *  Plugin Support [millieax](https://wordpress.org/support/users/millieax/)
 * (@millieax)
 * [6 years ago](https://wordpress.org/support/topic/why-insert-not-active/#post-12920473)
 * Hi, would it be possible to share with us a short video, showing the flow of 
   how you try and insert a Cloudinary image and where exactly you get stuck without
   being able to proceed with the insertion?
 * Looking forward to your update.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Why “insert” is not active?’ is closed to new replies.

 * ![](https://ps.w.org/cloudinary-image-management-and-manipulation-in-the-cloud-
   cdn/assets/icon-256x256.png?rev=2377259)
 * [Cloudinary - Deliver Images and Videos at Scale](https://wordpress.org/plugins/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/reviews/)

 * 7 replies
 * 4 participants
 * Last reply from: [millieax](https://wordpress.org/support/users/millieax/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/why-insert-not-active/#post-12920473)
 * Status: resolved