Title: Widget code cannot be accessed once created
Last modified: February 28, 2024

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# Widget code cannot be accessed once created

 *  Resolved [1mbf](https://wordpress.org/support/users/1mbf/)
 * (@1mbf)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/widget-code-cannot-be-accessed-once-created/)
 * I contacted both ECWID and Ticket Spot but did not get the technical issue addressed
   resolved; I wanted to use an integration that is offered in ECWID to sell events
   via the Ticket Spot app; the response is sadly too slow to the Ticket Spot app
   I am not sure how to get the calendar widget(which has a design feature) to insert
   into my website. The widget code disappears in under 3 seconds of launching and
   there are no directions to find the code once created. ECWID support was to forward
   my technical question to the app support and find an alternative solution. Instead,
   I got an email repeating what I already have done. It’s 3 days later and I cannot
   fully integrate the app into my WordPress page for clients to see the events 
   calendar. I have purchased the app at $29 per month to see if I will get support
   replies but this does not seem to work either. I am now using this channel to
   see some result; I hope.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwidget-code-cannot-be-accessed-once-created%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Joanna from Ecwid by Lightspeed](https://wordpress.org/support/users/joannaecwid/)
 * (@joannaecwid)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/widget-code-cannot-be-accessed-once-created/#post-17463476)
 * Hi,
   This is Joanna from the Ecwid Support team.
 * I reviewed your support ticket and I see that today we contacted the app developer
   regarding the issue again. We will notify you via email as soon as there are 
   any updates from them.
 * Thank you for your patience and sorry for the difficulties you faced.
 *  [Joanna from Ecwid by Lightspeed](https://wordpress.org/support/users/joannaecwid/)
 * (@joannaecwid)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/widget-code-cannot-be-accessed-once-created/#post-17500746)
 * Hi [@1mbf](https://wordpress.org/support/users/1mbf/),
 * The app developer has notified us that they fixed the issue with the app. We 
   also sent you the instructions for reconnecting the app to your email address.
   Just in case you didn’t see the email, I’ll add the instructions here:
 * To make sure the fix is applied to your account, please, follow the steps:
    1. Go to [Ecwid admin area > Apps > My Apps](https://my.ecwid.com/#my_apps);
    2. Uninstall Ticket Spot, screenshot: [https://ecwid.d.pr/i/ToNPVG](https://ecwid.d.pr/i/ToNPVG);
    3. Go to the [Ecwid App market](https://my.ecwid.com/#apps:view=app&name=ticket-spot)
       and install the app again;
    4. Open the app.
 * After you open the app, you will be redirected to the app landing page, where
   you can log in to your Ticket Spot account. After logging in, you should be able
   to connect your website to the app.
 * Please, let us know the result.
 *  Thread Starter [1mbf](https://wordpress.org/support/users/1mbf/)
 * (@1mbf)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/widget-code-cannot-be-accessed-once-created/#post-17500856)
 * Hi Joanna
 * Thanks for the assist and I hae been in touch with Chris the app developer. Sadly
   I am unable to use this app as it is fairly restricted to displaying a full events
   list on my wordpress website. It only allows it to be displayed in the ECWID 
   Store. After the fix the events did not integrate with the ECWID Store which 
   left me a bit tired of trying to resolve an issue which is what the app supposed
   to facilitate. Sadly I have requested a refund of the 1 month and decided to 
   go with another solution. Thanks for the support trying to get this to work.
 *  [Charlie from Ecwid by Lightspeed](https://wordpress.org/support/users/charlieecwid/)
 * (@charlieecwid)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/widget-code-cannot-be-accessed-once-created/#post-17502585)
 * Hi [@1mbf](https://wordpress.org/support/users/1mbf/),
 * I will pass your thanks to Joanna. Thank you for waiting for your patience with
   this. I’m sorry it didn’t work out with the Ticket Spot app.
 * Let me know if we can help you in any other way.
 * Charlie from Ecwid by Lightspeed

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Widget code cannot be accessed once created’ is closed to new replies.

 * ![](https://ps.w.org/ticket-spot/assets/icon.svg?rev=2715668)
 * [Event Tickets, RSVPs, Calendar](https://wordpress.org/plugins/ticket-spot/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ticket-spot/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ticket-spot/)
 * [Active Topics](https://wordpress.org/support/plugin/ticket-spot/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ticket-spot/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ticket-spot/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Charlie from Ecwid by Lightspeed](https://wordpress.org/support/users/charlieecwid/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/widget-code-cannot-be-accessed-once-created/#post-17502585)
 * Status: resolved