Title: Widget format not populating
Last modified: December 17, 2022

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# Widget format not populating

 *  Resolved [daniellegura](https://wordpress.org/support/users/daniellegura/)
 * (@daniellegura)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/widget-format-not-populating/)
 * Widget was working properly, but after removing and reinstalling it to troubleshoot
   page loading speed, the reviews load, but not the widget formatting which leads
   to the reviews being displaying in just a long line of text. I’ve fully removed
   and reinstalled the plugin, regenerated the code, and cleared the caches in both
   wordpress and my browser with no luck. I don’t have the ability to exclude Trustindex’s
   JS file individually but would assume I shouldn’t have to if the widget worked
   properly before? All themes and plugins are up to date. What other measures can
   I take to get this working again? Thanks.
 * View how the widget is displaying here:
 * [[
 * View my trustindex dash here:
 * ![](https://i0.wp.com/snipboard.io/hpFC8r.jpg?ssl=1)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwidget-format-not-populating%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Lídia from Trustindex](https://wordpress.org/support/users/liditrudex/)
 * (@liditrudex)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/widget-format-not-populating/#post-16300023)
 * Hi [@daniellegura](https://wordpress.org/support/users/daniellegura/) !
 * Could you try the process in another browser or in an incognito page?
 * If it doesn’t help, please send us the whole troubleshooting text.
 * Feel free to write us, if you need further assistance,.
   Trustindex
 *  Plugin Support [Lídia from Trustindex](https://wordpress.org/support/users/liditrudex/)
 * (@liditrudex)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/widget-format-not-populating/#post-16325334)
 * Let us know if you still expereince this issue!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Widget format not populating’ is closed to new replies.

 * ![](https://ps.w.org/wp-reviews-plugin-for-google/assets/icon-256x256.png?rev
   =2721569)
 * [Widgets for Google Reviews](https://wordpress.org/plugins/wp-reviews-plugin-for-google/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-reviews-plugin-for-google/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Lídia from Trustindex](https://wordpress.org/support/users/liditrudex/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/widget-format-not-populating/#post-16325334)
 * Status: resolved