Title: Widget not functioning properly
Last modified: April 10, 2023

---

# Widget not functioning properly

 *  Resolved [cservonnat](https://wordpress.org/support/users/cservonnat/)
 * (@cservonnat)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/widget-not-functioning-properly/)
 * White initially loading correctly, the review widget then seems to “break” and
   only loads 3 reviews, slides off to the left, and the arrows disappear.
 * ![](https://freeimage.host/i/Hk8EMJt)
 * Here’s my info:
 *     ```wp-block-code
       URL: https://www.harpcanhelpyou.com
       MySQL Version: 5.7.40
       WP Table Prefix: harp_
       WP Version: 6.1.1
       Server Name: www.harpcanhelpyou.com
       Cookie Domain: www.harpcanhelpyou.com
       CURL Library Present: Yes
       CSS path: /nas/content/live/harpprod/wp-content/uploads/trustindex-google-widget.css
   
       PHP Info: 
       	Version: 7.4.33.2
       	Memory Usage: 92.9MB
       	Memory Limit: 512M
       	Max Upload Size: 200M
       	Max Post Size: 200M
       	Allow URL fopen: On
       	Allow URL Include: Off
       	Display Errors: Off
       	Max Script Execution Time: 3600 seconds
       	WP_HTTP_BLOCK_EXTERNAL: not defined
       	WP_ACCESSIBLE_HOSTS: not defined
   
       Plugin: Widgets for Google Reviews
       Plugin Version: 9.8.5.1
       Options: 
       	active: 1
       	version: 9.8.5.1
       	page-details: Array
       		(
       		    [id] => ChIJAQAAAECu54kRH5kYtocuntc
       		    [name] => HARP Home Services - Air Conditioning, Plumbing & Heating
       		    [address] => 863 Marshall Phelps Rd, Windsor, CT 06095
       		    [avatar_url] => https://lh4.googleusercontent.com/-TcGU1oNefNI/AAAAAAAAAAI/AAAAAAAAAAA/IrtCKe6CHH8/s160-c-k-mo/photo.jpg
       		    [rating_number] => 1393
       		    [rating_score] => 4.5
       		)
   
       	subscription-id: 
       	proxy-check: 
       	style-id: 5
       	review-content: <div class="ti-widget" data-layout-id="5" data-set-id="" data-pid="b5167179c03e50ec942cb" data-pager-autoplay-timeout="6" > <div class="ti-widget-container ti-col-4"> <div class="ti-footer source-%platform%"> <div class="ti-large-logo"> <div class="ti-v-center"> <img class="ti-logo-fb" src="https://cdn.trustindex.io/assets/platform/%platform%/logo.svg" alt="%platform%" width="150" height="25" /> </div> </div> <span class="ti-stars star-lg"> <span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span> </span> <div class="ti-rating-text"> <strong class="ti-rating"> RATING_TEXT </strong> <span class="nowrap">Based on <strong>RATING_NUMBER reviews</strong></span> </div> </div> <div class="ti-reviews-container"> <div class="ti-controls"> <div class="ti-next"></div> <div class="ti-prev"></div> </div> <div class="ti-reviews-container-wrapper"> <!-- R-LIST --> <div class="ti-review-item source-%platform%" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="%reviewer_photo%" alt="%reviewer_name%" /> </div> <div class="ti-profile-details"> <div class="ti-name"> %reviewer_name% </div> <div class="ti-date">%created_at%</div> </div> </div> <span class="ti-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></span> <div class="ti-review-content"><!-- R-CONTENT -->%text%<!-- R-CONTENT --></div> <span class="ti-read-more" data-container=".ti-review-content" data-collapse-text="Hide" data-open-text="Read more"></span> </div> </div> <!-- R-LIST --> </div> <div class="ti-controls-dots"> <div class="dot active"></div> </div> </div> </div> </div>
       	filter: Array
       		(
       		    [stars] => Array
       		        (
       		            [0] => 5
       		        )
   
       		    [only-ratings] => 1
       		)
   
       	scss-set: light-background
       	lang: en
       	no-rating-text: 
       	dateformat: j F Y
       	rate-us: hide
       	rate-us-feedback: 
       	verified-icon: 
       	enable-animation: 
       	show-arrows: 1
       	content-saved-to: 9.8.5.1
       	show-reviewers-photo: 
       	download-timestamp: 2023-04-17 17:38:06
       	widget-setted-up: 1
       	disable-font: 
       	show-logos: 
       	show-stars: 
       	load-css-inline: 0
       	align: 
       	review-text-mode: 
       	amp-hidden-notification: 
       	review-download-token: 
       	review-download-inprogress: 
       	review-download-request-id: c9dfe0174593g3e7
       	review-manual-download: 
       	review-download-notification: 1
   
       Reviews: Array
       	(
       	    [0] => stdClass Object
       	        (
       	            [id] => 1
       	            [user] => Joseph Harb
       	            [user_photo] => https://lh3.googleusercontent.com/a-/ACB-R5TZcS3fxrACX6vJufNyuAhugIxZVNnVNFjI1GgqOQ=s120-c-c-rp-w64-h64-mo-br100
       	            [text] => 
       	            [rating] => 5.0
       	            [highlight] => 
       	            [date] => 2023-04-07
       	        )
   
       	    [1] => stdClass Object
       	        (
       	            [id] => 2
       	            [user] => Lois Hines
       	            [user_photo] => https://lh3.googleusercontent.com/a/AGNmyxbWy4Fuqtvwa9aLZIg3sgFk5jl15zBPzxjmsDwu=s120-c-c-rp-w64-h64-mo-br100
       	            [text] => 
       	            [rating] => 5.0
       	            [highlight] => 
       	            [date] => 2023-04-06
       	        )
   
       	    [2] => stdClass Object
       	        (
       	            [id] => 3
       	            [user] => Kevin Obrien
       	            [user_photo] => https://lh3.googleusercontent.com/a/AGNmyxZ0XU9rJPf2H6jyCNIAspqArh0LGmjaxtq13yty=s120-c-c-rp-w64-h64-mo-br100
       	            [text] => Paided our plumbing bill with credit card didn't owe any more money they were harassing me for a bill that was already paided
       	            [rating] => 1.0
       	            [highlight] => 
       	            [date] => 2023-04-06
       	        )
   
       	    [3] => stdClass Object
       	        (
       	            [id] => 4
       	            [user] => Angela Frame
       	            [user_photo] => https://lh3.googleusercontent.com/a-/ACB-R5TlfIYGd3YhIPc1f-AHd9q7xMqICNiwYCUSI8_F=s120-c-c-rp-w64-h64-mo-br100
       	            [text] => The men that cane to do our HVAC were great!!! Informative! Gave great pointers to take care of our system!! I would highly recommend HArP!! I immediately noticed how better our system worked!
       	            [rating] => 5.0
       	            [highlight] => 
       	            [date] => 2023-04-05
       	        )
   
       	    [4] => stdClass Object
       	        (
       	            [id] => 5
       	            [user] => Shay C
       	            [user_photo] => https://lh3.googleusercontent.com/a-/ACB-R5SHo0yIzV4urjFd7qxm1vtNLqx_hcqxZMU2Clh-610=s120-c-c-rp-w64-h64-mo-br100
       	            [text] => Didn't come to the first appointment had to make another one and was late to the second appointment not friendly no communication with customers when coming over and tried to get more money from us just like a scammer saying we didn't pay all of the bill when we know we paid the whole thing a few months prior anyone who sees this please report to BBB thanks  <3
       	            [rating] => 1.0
       	            [highlight] => 
       	            [date] => 2023-04-05
       	        )
   
       	    [5] => stdClass Object
       	        (
       	            [id] => 6
       	            [user] => David Shugdinis
       	            [user_photo] => https://lh3.googleusercontent.com/a/AGNmyxYRes8Kc0fXV33TQWQmbNPwlE_nAfP6KhsRuvFL=s120-c-c-rp-w64-h64-mo-br100
       	            [text] => Excellent service. Also purchased air conditioning
       	replacement.Looking forward to security of the
       	availability of so many home services.
       	            [rating] => 5.0
       	            [highlight] => 
       	            [date] => 2023-04-05
       	        )
   
       	    [6] => stdClass Object
       	        (
       	            [id] => 7
       	            [user] => Ted Cote
       	            [user_photo] => https://lh3.googleusercontent.com/a/AGNmyxYTkC1Fm4Tdtn65LyUF90L6ZPfa97VgZNVcdIWr=s120-c-c-rp-w64-h64-mo-br100
       	            [text] => 
       	            [rating] => 5.0
       	            [highlight] => 
       	            [date] => 2023-04-03
       	        )
   
       	    [7] => stdClass Object
       	        (
       	            [id] => 8
       	            [user] => Lee Schermerhorn
       	            [user_photo] => https://lh3.googleusercontent.com/a/AGNmyxZ62PtvIlcZsC9bERCf_E8vcEFQFxqCpYGTGnw0=s120-c-c-rp-w64-h64-mo-br100
       	            [text] => We hired Harp for putting installation  in a new heating system and A/C unit in May of 2021. We have had number if issues during these past 2years... Custom service can't keep up with the demand for service . I have been canceled now twice....  First time there scheduled me 4 months later...We have had no problem with the technicians "When" they show up. Very dissatisfied.... I'm having second thoughts of using HARP in the first place.
       	            [rating] => 2.0
       	            [highlight] => 
       	            [date] => 2023-04-03
       	        )
   
       	    [8] => stdClass Object
       	        (
       	            [id] => 9
       	            [user] => Peter Piper
       	            [user_photo] => https://lh3.googleusercontent.com/a/AGNmyxbxcoL0V71Mjk7YnQivqPAjQswuv3qqf7qmxyZ2=s120-c-c-rp-w64-h64-mo-br100
       	            [text] => on time. quick repair. estimate on part and also helped with coupon discount.
       	            [rating] => 4.0
       	            [highlight] => 
       	            [date] => 2023-04-03
       	        )
   
       	    [9] => stdClass Object
       	        (
       	            [id] => 10
       	            [user] => Gary Dahms
       	            [user_photo] => https://lh3.googleusercontent.com/a-/ACB-R5QTZN0GsN_Q2WdCVooCPXBM1gzpcGOJ9_h5smQX=s120-c-c-rp-w64-h64-mo-br100
       	            [text] => Chris efficiently fixed our furnace humidifier. He also took the time to explain how the entire system operates. Great job!
       	            [rating] => 5.0
       	            [highlight] => 
       	            [date] => 2023-04-02
       	        )
   
       	)
   
   
       	CSS: @font-face{font-family:"Open Sans";font-style:normal;font-weight:400;font-display:swap;src:local("Open Sans Regular"), local("OpenSans-Regular"), url("https://cdn.trustindex.io/assets/fonts/opensans/cyrillic-ext.woff2") format("woff2");unicode-range:U+0460-052F, U+1C80-1C88, U+20B4, U+2DE0-2DFF, U+A640-A69F, U+FE2E-FE2F}@font-face{font-family:"Open Sans";font-style:normal;font-weight:400;font-display:swap;src:local("Open Sans Regular"), local("OpenSans-Regular"), url("https://cdn.trustindex.io/assets/fonts/opensans/cyrillic.woff2") format("woff2");unicode-range:U+0400-045F, U+0490-0491, U+04B0-04B1, U+2116}@font-face{font-family:"Open Sans";font-style:normal;font-weight:400;font-display:swap;src:local("Open Sans Regular"), local("OpenSans-Regular"), url("https://cdn.trustindex.io/assets/fonts/opensans/greek-ext.woff2") format("woff2");unicode-range:U+1F00-1FFF}@font-face{font-family:"Open Sans";font-style:normal;font-weight:400;font-display:swap;src:local("Open Sans 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url("https://cdn.trustindex.io/assets/fonts/opensans/latin.woff2") format("woff2");unicode-range:U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+2000-206F, U+2074, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD}@font-face{font-family:"Open Sans";font-style:normal;font-weight:700;font-display:swap;src:local("Open Sans Bold"), local("OpenSans-Bold"), url("https://cdn.trustindex.io/assets/fonts/opensans/cyrillic-ext2.woff2") format("woff2");unicode-range:U+0460-052F, U+1C80-1C88, U+20B4, U+2DE0-2DFF, U+A640-A69F, U+FE2E-FE2F}@font-face{font-family:"Open Sans";font-style:normal;font-weight:700;font-display:swap;src:local("Open Sans Bold"), local("OpenSans-Bold"), url("https://cdn.trustindex.io/assets/fonts/opensans/cyrillic2.woff2") format("woff2");unicode-range:U+0400-045F, U+0490-0491, U+04B0-04B1, U+2116}@font-face{font-family:"Open Sans";font-style:normal;font-weight:700;font-display:swap;src:local("Open Sans Bold"), local("OpenSans-Bold"), 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.ti-review-content{display:-webkit-box;-webkit-box-orient:vertical;line-height:20.3px;height:81.2px;font-size:14px;text-align:left;transition:height 0.5s;font-style:normal;-webkit-line-clamp:4;overflow:hidden;padding-right:0}.ti-widget.ti-goog .ti-review-content .ti-stars{margin-bottom:5px}.ti-widget.ti-goog .ti-review-content strong{font-size:inherit;color:inherit;font-weight:normal !important}.ti-widget.ti-goog .ti-review-header{display:-ms-flexbox;display:flex;-ms-flex-wrap:nowrap;flex-wrap:nowrap;position:relative}.ti-widget.ti-goog .ti-review-header:after{content:"";display:block;width:20px;height:20px;position:absolute;right:0px;background-repeat:no-repeat;background-position:center center}.ti-widget.ti-goog .ti-highlight{padding:1px 2px;margin:0;box-decoration-break:clone;-webkit-box-decoration-break:clone;border-radius:1px;-webkit-border-radius:1px;-moz-border-radius:1px;background-color:transparent !important;background-image:linear-gradient(#fbe049, #fbe049);background-size:100% 19px;background-position:bottom;background-repeat:no-repeat;color:#000 !important;font-size:inherit}@media (min-width:480px){.ti-widget.ti-goog .ti-review-item:hover{-webkit-transform:translate(0, -5px);-ms-transform:translate(0, -5px);transform:translate(0, -5px)}}.ti-widget.ti-goog.ti-custom-stars .ti-star{background-image:none !important;-webkit-mask-size:contain;mask-size:contain;-webkit-mask-position:center;mask-position:center;-webkit-mask-repeat:no-repeat;mask-repeat:no-repeat;mask-image:url(https://cdn.trustindex.io/assets/platform/Trustindex/star/s.svg);-webkit-mask-image:url(https://cdn.trustindex.io/assets/platform/Trustindex/star/s.svg)}.ti-widget.ti-goog.ti-custom-stars .ti-star:not(.e):not(.h){background:#f6bb06}.ti-widget.ti-goog.ti-custom-stars .ti-star.h{background:#f6bb06;background:-webkit-linear-gradient(90deg, #f6bb06 50%, #cccccc 50%) !important;background:linear-gradient(90deg, #f6bb06 50%, #cccccc 50%) !important}.ti-widget.ti-goog.ti-custom-stars .ti-star.e{background:#ccc !important}.ti-widget.ti-goog ::-webkit-scrollbar{width:4px;border-radius:3px}.ti-widget.ti-goog ::-webkit-scrollbar-track{background:rgba(85, 85, 85, 0.1)}.ti-widget.ti-goog ::-webkit-scrollbar-thumb{background:rgba(85, 85, 85, 0.6)}.ti-widget.ti-goog ::-webkit-scrollbar-thumb:hover{background:#555}.ti-verified-review{display:inline-block;background:url("https://cdn.trustindex.io/assets/icon/trustindex-verified-icon.svg");background-size:contain;width:15px;height:15px;margin:0 !important;margin-left:7px !important;position:relative;z-index:2}.ti-verified-review .ti-verified-tooltip{color:#fff !important;background-color:#6f6f6f !important;padding:0 10px;border-radius:4px;font-size:11px !important;line-height:22px !important;font-weight:500;display:inline-block;position:absolute;left:0;margin-left:25px;top:-4px;white-space:nowrap;opacity:0;transition:all 0.3s ease-in-out}.ti-verified-review .ti-verified-tooltip:before{width:0;height:0;border-style:solid;border-width:5px 5px 5px 0;border-color:transparent #6f6f6f transparent transparent;content:"";position:absolute;left:-5px;top:50%;margin-top:-5px}.ti-verified-review:hover .ti-verified-tooltip{opacity:1;margin-left:20px}.ti-recommendation+.ti-verified-review{top:2px}.ti-widget .source-Google .ti-review-header:after{background-image:url("https://cdn.trustindex.io/assets/platform/Google/icon.svg");background-size:100% 100%}.ti-widget .source-Google .ti-star.f{background-image:url("https://cdn.trustindex.io/assets/platform/Google/star/f.svg")}.ti-widget .source-Google .ti-star.e{background-image:url("https://cdn.trustindex.io/assets/platform/Google/star/e.svg")}.ti-widget .source-Google .ti-star.h{background-image:url("https://cdn.trustindex.io/assets/platform/Google/star/h.svg")}.ti-widget .source-Google .ti-large-logo img{width:110px !important;height:35px !important}.ti-widget .star-lg .ti-star{width:30px;height:30px}.ti-widget .ti-header .ti-star{width:20px;height:20px}.ti-widget.ti-goog.ti-no-logo .ti-review-header:after{background:none !important}.ti-widget.ti-goog.ti-no-stars .ti-star.f{background-image:url("https://cdn.trustindex.io/assets/platform/Trustindex/star/f.svg") !important}.ti-widget.ti-goog.ti-no-stars .ti-star.e{background-image:url("https://cdn.trustindex.io/assets/platform/Trustindex/star/e.svg") !important}.ti-widget.ti-goog.ti-no-stars .ti-star.h{background-image:url("https://cdn.trustindex.io/assets/platform/Trustindex/star/h.svg") !important}.ti-widget.ti-goog.ti-no-stars .ti-recommendation{display:none}.ti-widget.ti-goog.ti-no-stars .ti-recommendation+.ti-dummy-stars{display:inline}.ti-widget.ti-goog{overflow:visible !important}.ti-widget.ti-goog .ti-review-item>.ti-inner{border-top-width:2px !important;border-bottom-width:2px !important;border-left-width:2px !important;border-right-width:2px !important;background-color:#efefef !important;backdrop-filter:blur(0px)}.ti-widget.ti-goog .ti-review-content{height:81.2px !important}.ti-widget.ti-goog .ti-reviews-container-wrapper{padding-bottom:1px}.ti-widget.ti-goog .ti-rating-text strong.ti-rating{font-size:16px;display:block;margin-top:3px}.ti-widget.ti-goog .ti-controls{display:none;margin-top:-12px;width:100%;position:absolute;height:0px;z-index:1;top:50%}.ti-widget.ti-goog .ti-controls .ti-next,.ti-widget.ti-goog .ti-controls .ti-prev{position:absolute;display:inline-block;width:20px;height:30px;padding-top:20px;padding-bottom:20px;display:block;opacity:1;-webkit-transition:all 200ms ease-out;-moz-transition:all 200ms ease-out;-o-transition:all 200ms ease-out;transition:all 200ms ease-out}.ti-widget.ti-goog .ti-controls .ti-next:hover,.ti-widget.ti-goog .ti-controls .ti-prev:hover{cursor:pointer;-webkit-transform:scale(1.2);-ms-transform:scale(1.2);transform:scale(1.2)}.ti-widget.ti-goog .ti-controls .ti-next:before,.ti-widget.ti-goog .ti-controls .ti-prev:before{content:"";background:#cccccc;width:17px;height:3px;display:block;-webkit-transform:rotate(45deg);-ms-transform:rotate(45deg);transform:rotate(45deg);border-radius:2px;position:absolute}.ti-widget.ti-goog .ti-controls .ti-next:after,.ti-widget.ti-goog .ti-controls .ti-prev:after{content:"";background:#cccccc;width:17px;height:3px;display:block;-webkit-transform:rotate(-45deg);-ms-transform:rotate(-45deg);transform:rotate(-45deg);border-radius:2px;position:absolute}.ti-widget.ti-goog .ti-controls .ti-next{right:2px}.ti-widget.ti-goog .ti-controls .ti-next:after{top:18px;right:0px}.ti-widget.ti-goog .ti-controls .ti-next:before{top:8px;right:0px}.ti-widget.ti-goog .ti-controls .ti-prev{left:2px}.ti-widget.ti-goog .ti-controls .ti-prev:after{top:8px;left:0px}.ti-widget.ti-goog .ti-controls .ti-prev:before{top:18px;left:0px}@media (min-width:1024px){.ti-widget.ti-goog .ti-controls{display:block !important}}@media (max-width:479px){.ti-widget.ti-goog .ti-controls{top:calc(50% - 19px)}}.ti-widget.ti-goog .ti-controls-dots{display:none;margin-top:10px;margin-bottom:10px;text-align:center}.ti-widget.ti-goog .ti-controls-dots .dot{display:inline-block;width:10px;height:10px;background:#cccccc;border-radius:20px;padding:4px;opacity:0.4}.ti-widget.ti-goog .ti-controls-dots .dot.active{opacity:1}@media (max-width:479px){.ti-widget.ti-goog .ti-controls-dots{display:block !important}}.ti-widget.ti-goog .ti-widget-container{align-items:unset !important}.ti-widget.ti-goog .ti-footer{margin-top:53.1px}.ti-widget.ti-goog .ti-controls{top:113.1px}.ti-clickable-link{cursor:pointer}
   
       Active Theme: Harp Can Help You 1.1.1
       Plugins: 
       	Advanced Custom Fields: Nav Menu Field (2.0.0 - active)
       	Advanced Custom Fields PRO (6.0.7 - active)
       	Better Search Replace (1.4.2 - active)
       	Bulk Actions Pro for Gravity Forms (1.2.27)
       	Classic Editor (1.6.2 - active)
       	Defender Pro (3.9.1 - active)
       	Disable Comments (2.4.3 - active)
       	Duplicate Page (4.5.1 - active)
       	Expanding Archives (2.0.2 - active)
       	gAppointments (1.9.2)
       	Gravity Forms (2.7.3 - active)
       	Gravity Forms Address Autocomplete (1.7 - active)
       	Gravity Forms Bulk Add Fields (1.1.0)
       	Gravity Forms Collapsible Sections (1.1.3)
       	Gravity Forms Color Picker (1.1.3)
       	Gravity Forms Image Choices (1.3.61 - active)
       	Gravity Forms Partial Entries Add-On (1.7 - active)
       	Gravity Forms Survey Add-On (3.8 - active)
       	Gravity Forms Tooltips (1.1.29 - active)
       	Gravity Forms Zapier Add-On (4.2 - active)
       	Hotjar (1.0.14 - active)
       	MapSVG (6.2.25 - active)
       	Max Mega Menu (3.1.1 - active)
       	Max Mega Menu - Pro Addon (2.2.7 - active)
       	Post Types Order (2.0 - active)
       	Redirection (5.3.9 - active)
       	Simple History (3.4.0 - active)
       	Simple Sitemap (3.5.9 - active)
       	Smush Pro (3.12.6 - active)
       	Snapshot Pro (3.3.2 - active)
       	Wicked Folders (2.18.17 - active)
       	Widgets for Google Reviews (9.8.5.1 - active)
       	WPB Accordion Menu or Category (1.4.4 - active)
       	WPCode Lite (2.0.8.1 - active)
       	WP Force Lowercase URLs (2.0.1 - active)
       	WP Mail SMTP Pro (3.7.0 - active)
       	WPMU DEV Dashboard (4.11.18 - active)
       	WP SEO Structured Data Schema (2.7.6)
       	WP SEO Structured Data Schema Pro (1.3.13 - active)
       	Yoast SEO (20.3 - active)
       	Yoast SEO Premium (20.3 - active)
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwidget-not-functioning-properly%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Adam from Trustindex](https://wordpress.org/support/users/adam140299/)
 * (@adam140299)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/widget-not-functioning-properly/#post-16647400)
 * Hello!
   I have checked your settings and it is not blocked, you just set filters
   for the widget. Please check your star rating filter (it is set to 5 star only)
   and there is another one, only stars, which means, you have set it to show reviews
   without text. With these conditions, you have only 3 reviews, therefore you see
   only 3 reviews.Please write us, if you need more assistance,Adam
 *  [kashifbscs](https://wordpress.org/support/users/kashifbscs/)
 * (@kashifbscs)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/widget-not-functioning-properly/#post-16657110)
 * My **Widgets for Google Reviews** aren’t functioning correctly. When I load my
   page the first time, it displays appropriately, but after clearing the cache,
   it breaks. I tried all browsers but the same problem.
    -  This reply was modified 3 years, 1 month ago by [kashifbscs](https://wordpress.org/support/users/kashifbscs/).
 *  Plugin Support [Lídia from Trustindex](https://wordpress.org/support/users/liditrudex/)
 * (@liditrudex)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/widget-not-functioning-properly/#post-16661317)
 * Hi [@kashifbscs](https://wordpress.org/support/users/kashifbscs/)
 * Please send us the website URL, so we can check the issue!
 * Also please include the whole troubleshooting text!
 * [https://snipboard.io/i7nkuN.jpg](https://snipboard.io/i7nkuN.jpg)
 * Feel free to write us, if you need further assistance,
 * Trustindex

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Widget not functioning properly’ is closed to new replies.

 * ![](https://ps.w.org/wp-reviews-plugin-for-google/assets/icon-256x256.png?rev
   =2721569)
 * [Widgets for Google Reviews](https://wordpress.org/plugins/wp-reviews-plugin-for-google/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-reviews-plugin-for-google/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/reviews/)

 * 3 replies
 * 4 participants
 * Last reply from: [Lídia from Trustindex](https://wordpress.org/support/users/liditrudex/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/widget-not-functioning-properly/#post-16661317)
 * Status: resolved