Widgets randomly dissapear

  • Resolved gr8rck

    (@gr8rck)


    4 years, 3 months ago

    Hi,

    We’re having an issue where the widgets (custom html and block) just disappear randomly from the pages and widget area. We have to manually go back and add them each time.

    What is known to conflict with this plug-in? Perhaps we have another plugin causing the issue.

    Thanks,
    Ryan.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Mej de Castro

    (@mej)

    4 years, 3 months ago

    Hi @gr8rck

    Thank you for reaching out and I’m sorry to hear about this.

    This is the first time we received this issue. Does the issue happened after updating to the latest version 3.7.14? If yes, can you please rollback to the previous version and see if the same issue resurface? Maybe try version 3.7.12.

    Kind Regards,
    Mej

    Plugin Author Mej de Castro

    (@mej)

    4 years, 3 months ago

    Hi @gr8rck

    We haven’t heard from you in a while. We hope you managed to resolve the case and use the plugin without issues. Thanks and definitely let us know if you need more clarification about this or have any other questions.

    Regards,
    Mej

Viewing 2 replies - 1 through 2 (of 2 total)

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