Title: will not complete setup
Last modified: January 7, 2025

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# will not complete setup

 *  Resolved [omg123456](https://wordpress.org/support/users/omg123456/)
 * (@omg123456)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/will-not-complete-setup/)
 * i have installed & activated the updraftplus plugin.
 * i have tried multiple times to “complete setup” by pressing the “complete setup”
   button on the orange screen.
 * but each time it goes to a url where there is nothing on the page.
 * it says –
   “The button will take you to:”& this is the url it goes to.com/wp-admin/
   options-general.php?action=updraftmethod-googledrive-auth&state=success%3As-bd3c78a1a94de9771c9ca575a6775ee3&
   access_token=eWEyOS5hMEFSVzVtNzZad2otOUxWS2hNWjRjQ2NFaWtjZVRBcFFsZ1cybWpNdU54amFVVW52NGUzcGRqMm5tZTdKQ2g2dmJhZEhsYWItN0VaMzdHOWxNMWFFdkI0NFBRZlRVMmxkOUczLVZOTmZoYlRxN0ozeUFiRUhEZklkbjNPaWRXWUk2eXhGNzBSOU00cjV3NkhTTFFRLXJHZzJBRUJoZlR6X2labk5uTDJ5M2FDZ1lLQVY0U0FSRVNGUUhHWDJNaU9PTGhDT045YWJZaTFXR3hlMGFSdHcwMTc1&
   user_id=NTRiMDY1MDYxYmY1OWRmODExYmEyM2Y4ZTE2MzRlOWRmNDUwZWNkMTQ4YTBjZWQ1ZDk0YzRlZjBkZjBmN2FhOQ%
   3D%3D&scope=userinfo.profile+drive.file
 * it also says –
   “Having problems authenticating?”when you click on that link it
   says
 * “If you are having problems authenticating because of something on your site (
   e.g a security module/plugin is breaking the authentication flow), then you can
   use the button below to manually copy your authentication token to your clipboard.
   Then, visit the UpdraftPlus settings page, and paste it into the manual authentication
   input there.”
 * but when you go to the “UpdraftPlus settings page, and paste it into the manual
   authentication input there.”
 * there is nowhere to do this, nowhere to paste the code into.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [nrobertsudp](https://wordpress.org/support/users/nrobertsudp/)
 * (@nrobertsudp)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/will-not-complete-setup/#post-18231781)
 * Hi there,
   Could you please confirm which version of the plugin you are currently
   using?The issue sounds like it could be a plugin or theme conflict, a test may
   confirm.Could you please deactivate other plugins except for UpdraftPlus and 
   try again?Best regards,Nick
 *  Thread Starter [omg123456](https://wordpress.org/support/users/omg123456/)
 * (@omg123456)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/will-not-complete-setup/#post-18232341)
 * Version: 1.24.12
 * if i deactivate the plugins i might get a repeat of something very bad that happened
   previously, so before i do that i have included a list of the plugins installed.
 * please can you let me know if you have any ideas as to what may be causing the
   conflict.
 * it is using colormag theme pro
 * PLUGINS INSTALLED & ACTIVATED :-
 * **AdRotate Banner Manager**
 * **Advanced Sidebar Menu**
 * **Advanced Sidebar Menu PRO**
 * **All in One SEO**
 * **Backuply**
 * **Classic Editor**
 * **Classic Widgets**
 * **Elementor**
 * **Everest Forms**
 * **FileOrganizer**
 * **GoSMTP**
 * **Hide Dashboard Notifications**
 * **Link Whisper**
 * **Loginizer**
 * **Missed Scheduled Posts Publisher by WPBeginner**
 * **ThemeGrill Demo Importer**
 * **UpdraftPlus – Backup/Restore**
 * **User Role Editor**
 * **Wordfence Security**
 * **WPCode Lite**
 *  Plugin Support [nrobertsudp](https://wordpress.org/support/users/nrobertsudp/)
 * (@nrobertsudp)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/will-not-complete-setup/#post-18233940)
 * Hi there,
   It’s very difficult for me to specify which plugin could be causing
   a conflict with UpdraftPlus.Normally it’s a process of elimination, starting 
   with deactivating all other plugins for a while.If a problem is solved when all
   plugins are deactivated you then activate plugins one by one.As you reactivate
   these plugins you monitor for which of them causes the conflict to reoccur.Deactivating
   a plugin or plugins really shouldn’t cause an issue unless something is wrong.
   If an installation is that unstable or a plugin causes crashes it does indicate
   a wider problem.Best regards,NickPS. You could consider security plugins like
   WordFence first, but a full conflict test is the best.
 *  Thread Starter [omg123456](https://wordpress.org/support/users/omg123456/)
 * (@omg123456)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/will-not-complete-setup/#post-18250043)
 * i tried all of them one at a time.
 * deactivated the plugin, tried to complete the setup, then reactivated the plugin&
   tried the next plugin.
 * i tried all of them individually & could not get it to work.
 *  Plugin Support [nrobertsudp](https://wordpress.org/support/users/nrobertsudp/)
 * (@nrobertsudp)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/will-not-complete-setup/#post-18258495)
 * Hi there,
   Apologies for the delay. Have you identified the cause of the problem?
   Best regards,Nick
 *  Thread Starter [omg123456](https://wordpress.org/support/users/omg123456/)
 * (@omg123456)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/will-not-complete-setup/#post-18263702)
 * Hello Nick,
 * sorry i had to use another plugin because i could not get it working.
 * thank you again
 *  [sarataler](https://wordpress.org/support/users/sarataler/)
 * (@sarataler)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/will-not-complete-setup/#post-18270382)
 * It looks like UpdraftPlus isn’t completing the authentication process properly.
   Here are a few things you can try to fix it:
 * **Clear Cache & Disable Security Plugins** – Some caching or security plugins
   might interfere with authentication. Try disabling them temporarily and attempt
   the setup again.
 * **Manually Authenticate** – Since the automatic method isn’t working, you can
   try copying the authentication token manually. If the settings page doesn’t show
   a place to paste it, check under **UpdraftPlus Settings → Remote Storage** and
   look for a field related to Google Drive authentication.
 * **Try a Different Browser or Incognito Mode** – Sometimes browser extensions 
   or cookies can cause issues. Open an incognito/private window and retry the setup.
 * **Check UpdraftPlus Logs** – Go to **UpdraftPlus → Settings → Show Raw Log** 
   and look for any error messages that might explain what’s going wrong.
 * **Reinstall the Plugin** – If nothing else works, try deactivating, deleting,
   and reinstalling UpdraftPlus to see if it resets the setup process.
 * If the issue persists, you might need to reach out to UpdraftPlus support for
   a more detailed fix. Hope this helps!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘will not complete setup’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
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 * 8 replies
 * 3 participants
 * Last reply from: [sarataler](https://wordpress.org/support/users/sarataler/)
 * Last activity: [1 year, 4 months ago](https://wordpress.org/support/topic/will-not-complete-setup/#post-18270382)
 * Status: resolved