Title: Windows Explorer and WordPress
Last modified: November 20, 2017

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# Windows Explorer and WordPress

 *  [itisme1](https://wordpress.org/support/users/itisme1/)
 * (@itisme1)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/windows-explorer-and-wordpress/)
 * My webpage works fine when using Chrome browser. However, when I use window explorer
   browser to access my website, I cannot scroll down to the bottom of the page.
   I have a scroll down bar, but it will only take me to a certain point on all 
   pages. Is there a setting in word press that I need to adjust?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwindows-explorer-and-wordpress%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Denzel Chia](https://wordpress.org/support/users/denzel_chia/)
 * (@denzel_chia)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/windows-explorer-and-wordpress/#post-9700635)
 * Hi,
 * > Is there a setting in word press that I need to adjust?
 * As far as I know, there is no setting that is browser specific in WordPress.
 * In order to find out whether it’s an issue with WordPress, theme, or plugins.
   
   You can use the following steps.
 * 1) Clear any cache plugin’s cache content and disable your cache plugin’s caching.
 * 2) Switch to any WordPress default theme, disable all your plugins and clear 
   your browser history. If you are still having problem scrolling, then it’s very
   likely to be an WordPress issue. You can make a report at the following location.
   
   [https://core.trac.wordpress.org/newticket](https://core.trac.wordpress.org/newticket)
 * 3) If it’s not an issue with WordPress, you can enable your theme, but keep all
   plugins deactivated and clear your browser history. Check if your scroll bar 
   is working properly. If not, it’s likely to be a theme problem, you can make 
   a report to your theme’s developer for further investigation.
 * 3) If it’s not an issue with your theme, than you can proceed to check which 
   plugin is causing your issue, by enabling them one by one and clearing browser
   history. Do this until you find the plugin that’s causing your issue.
 * Thank you
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [8 years, 6 months ago](https://wordpress.org/support/topic/windows-explorer-and-wordpress/#post-9702000)
 * > when I use window explorer browser
 * What browser is that? If you’re using one of the older versions of Internet Explorer,
   it may not be able to handle the responsive nature of modern websites.
 *  [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * (@anevins)
 * WCLDN 2018 Contributor | Volunteer support
 * [8 years, 6 months ago](https://wordpress.org/support/topic/windows-explorer-and-wordpress/#post-9702039)
 * If it turns out to be an issue with your theme, you need to talk to the theme
   authors about this as commercial themes are not supported by WordPress.org: [http://catchthemes.com](http://catchthemes.com)
 *  Thread Starter [itisme1](https://wordpress.org/support/users/itisme1/)
 * (@itisme1)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/windows-explorer-and-wordpress/#post-9704457)
 * Thank you for the replies. I am using Microsoft Edge 40.15063.674.0. Two of my
   colleagues are having the same issue. I doubt we are all using the same Microsoft
   browser. But I will check…..

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Windows Explorer and WordPress’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 4 participants
 * Last reply from: [itisme1](https://wordpress.org/support/users/itisme1/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/windows-explorer-and-wordpress/#post-9704457)
 * Status: not resolved

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