Title: Wistia JS errors
Last modified: July 13, 2017

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# Wistia JS errors

 *  [swinggraphics](https://wordpress.org/support/users/swinggraphics/)
 * (@swinggraphics)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/wistia-js-errors/)
 * WC adds a Guided Tour panel that loads a ton of crap (11 resources) from Wistia
   even when I haven’t asked to view the help content. An error in Wistia’s JS breaks
   the entire page.
 * **Remove the Wistia iframe.**
 * I am completely unable to edit products at this point!

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/)
 * (@mikejolley)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/wistia-js-errors/#post-8991936)
 * The help tab is hidden but the markup for it is still output. What is the actual
   error? I see no such thing, even after clicking the help tab/viewing the video.
 * > Remove the Wistia iframe.
 * You may not find it useful but others will, thats why they are there. it’s handled
   in [https://github.com/woocommerce/woocommerce/blob/master/includes/admin/class-wc-admin-help.php](https://github.com/woocommerce/woocommerce/blob/master/includes/admin/class-wc-admin-help.php)–
   1 video per WC screen.
 *  Thread Starter [swinggraphics](https://wordpress.org/support/users/swinggraphics/)
 * (@swinggraphics)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/wistia-js-errors/#post-8998394)
 * Turned out a _different_ js error elsewhere was breaking the page. Would delete
   this if I could
 *  Thread Starter [swinggraphics](https://wordpress.org/support/users/swinggraphics/)
 * (@swinggraphics)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/wistia-js-errors/#post-9007524)
 * So I have WC as the only active plugin running Twentyseventeen. Still get the
   errors. Still get Wistia’s damn content loading on my page when I don’t want 
   it. You shouldn’t be loading anything from a third party until it’s requested
   by the user. I haven’t even toggled the help panel.
 *  Thread Starter [swinggraphics](https://wordpress.org/support/users/swinggraphics/)
 * (@swinggraphics)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/wistia-js-errors/#post-9007508)
 * So I have WC as the only active plugin on a site with Twentyseventeen, and still
   get resources loading from Wistia and their errors just by going to the add new
   product page.
 * Steps to reproduce.
    1. Install WordPress 2. Install WooCommerce and enable 3.
   Go to add new product page 4. View JS console:
 * JQMIGRATE: Migrate is installed, version 1.4.1 load-scripts.php:9:542
    o.default.
   defaultView.getComputedStyle(…) is null E-v1.js:568:1683 r@https://src.litix.
   io/core/2/mux.js:7:28951 r/i.getStateData@https://src.litix.io/core/2/mux.js:
   8:2312 [16]</V.prototype.updateStateData@https://src.litix.io/core/2/mux.js:7:
   25431 [16]</V/<@https://src.litix.io/core/2/mux.js:7:23339 [5]</a.prototype.emit/
   o/<@https://src.litix.io/core/2/mux.js:7:4871 [5]</a.prototype.emit/o@https://
   src.litix.io/core/2/mux.js:7:4849 [5]</a.prototype.emit@https://src.litix.io/
   core/2/mux.js:7:4902 [16]</V@https://src.litix.io/core/2/mux.js:7:24915 [15]</
   t.exports</o.init@https://src.litix.io/core/2/mux.js:7:19072 r@https://src.litix.
   io/core/2/mux.js:8:3375 [15]</t.exports</o.monitor@https://src.litix.io/core/
   2/mux.js:7:18759 e.mux.setup/</n@https://fast.wistia.net/assets/external/E-v1.
   js:1770:2720 e.mux.setup/</u@https://fast.wistia.net/assets/external/E-v1.js:
   1770:2937 StopGo</t.prototype.flush/</<@https://fast.wistia.net/assets/external/
   E-v1.js:568:824 StopGo</t.prototype.tryAndReport@https://fast.wistia.net/assets/
   external/E-v1.js:568:1605 StopGo</t.prototype.flush@https://fast.wistia.net/assets/
   external/E-v1.js:568:769 StopGo</t.prototype.runFn@https://fast.wistia.net/assets/
   external/E-v1.js:568:2710 StopGo</t.prototype.run@https://fast.wistia.net/assets/
   external/E-v1.js:568:2507 StopGo</t.prototype._allInOne@https://fast.wistia.net/
   assets/external/E-v1.js:568:3346 t/this.allInOne</<@https://fast.wistia.net/assets/
   external/E-v1.js:568:160 e.mux.setup/</</</<@https://fast.wistia.net/assets/external/
   E-v1.js:1770:3515 doTimeout/u</n<@https://fast.wistia.net/assets/external/E-v1.
   js:245:792 E-v1.js:568:1750
 *  [bebrand](https://wordpress.org/support/users/bebrand/)
 * (@bebrand)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/wistia-js-errors/#post-9018344)
 * Please remove that forced integration of a commercial third party without knowledge.
 * I don’t want wistia to know if someone uses the admin area of any site.
 * As [@swinggraphics](https://wordpress.org/support/users/swinggraphics/) stated,
   there is no need to force loading of all the guided tour stuff for all users.
 * BTW: I get following error caused by the wistia integration (Latest Chrome with
   default settings):
 * GET [https://fast.wistia.net/assets/external/E-v1.js](https://fast.wistia.net/assets/external/E-v1.js)
   net::ERR_BLOCKED_BY_CLIENT
 * Please create at least an option to deactivate it by removing it from DOM.
 * Or just
 * **Remove the Wistia iframe.**
 *  [herko](https://wordpress.org/support/users/herko/)
 * (@herko)
 * [9 years ago](https://wordpress.org/support/topic/wistia-js-errors/#post-9238480)
 * I get the following error in WC:
 * [Error] SecurityError (DOM Exception 18): Blocked a frame with origin “[https://fast.wistia.net&#8221](https://fast.wistia.net&#8221);
   from accessing a frame with origin “[https://[mydevsitehere]&#8221](https://[mydevsitehere]&#8221);.
   Protocols, domains, and ports must match.
 * This is an error generated by Ghostery, even though Wistia is whitelisted. Trying
   to add a new product and using the Characteristics tab to add a custom characteristic
   to a variable product. This is the only error on the page, and the page hangs
   now.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Wistia JS errors’ is closed to new replies.

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## Tags

 * [wistia](https://wordpress.org/support/topic-tag/wistia/)

 * 7 replies
 * 4 participants
 * Last reply from: [herko](https://wordpress.org/support/users/herko/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/wistia-js-errors/#post-9238480)
 * Status: not resolved