Title: Withdrawal error
Last modified: November 1, 2018

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# Withdrawal error

 *  [oxboot](https://wordpress.org/support/users/oxboot/)
 * (@oxboot)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/withdrawal-error/)
 * Deposit to wallet works fine. But the withdrawal transactions does not work. 
   After confirmations we have e-mail:
 * You have attempted to withdraw BTC 0.00050000 to address ……………
 * Your transaction failed after being attempted a predetermined number of times
   and will not be retried any further. If you are unsure why your transaction failed,
   please contact the administrator.
 * Coin symbol: BTC
    Last error message: ###LAST_ERROR### Transaction created at:
   2018-11-01 02:44:24 Comment: n/a Extra transaction info (optional): n/a
 * Without any details about error. Any ideas how we make debug this situation?

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [dashed-slug.net](https://wordpress.org/support/users/dashedslug/)
 * (@dashedslug)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/withdrawal-error/#post-10837019)
 * Hello,
 * Thank you, you bring a valid point. The email only displays errors arising due
   to DB errors, not wallet errors. I will have to address this in the next patch.
 * Having said this, the problem is possibly that 50k Satoshi is too small an amount
   for your wallet’s fee settings. If you are using a Bitcoin full node, one way
   to look at this would be to check the wallet log for errors. This would be in`
   ~/.bitcoin/debug.log`.
 * Which coin adapter are you using?
 *  Thread Starter [oxboot](https://wordpress.org/support/users/oxboot/)
 * (@oxboot)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/withdrawal-error/#post-10841098)
 * We use Bitcoin on CoinPayments adapter.
 *  Plugin Author [dashed-slug.net](https://wordpress.org/support/users/dashedslug/)
 * (@dashedslug)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/withdrawal-error/#post-10841577)
 * On CoinPayments the minimal withdrawal amount for BTC is 80k Satoshi.
 * This is probably why your withdrawals fail.
 * Once one withdrawal fails for this reason, the plugin will now remember this 
   limit, and the withdraw UI will now warn you if your withdrawal is too small.
 * In the future I will make sure that these errors are reflected in the emails.
 * thanks
 *  Thread Starter [oxboot](https://wordpress.org/support/users/oxboot/)
 * (@oxboot)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/withdrawal-error/#post-10851941)
 * We tried to withdraw 100k satoshi and the result is the same (((
 *  Thread Starter [oxboot](https://wordpress.org/support/users/oxboot/)
 * (@oxboot)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/withdrawal-error/#post-10851943)
 * Failed after 3 retries with no logs
 *  Thread Starter [oxboot](https://wordpress.org/support/users/oxboot/)
 * (@oxboot)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/withdrawal-error/#post-10851948)
 * May be you reccomend another adapter. Or another hint?
 *  Plugin Author [dashed-slug.net](https://wordpress.org/support/users/dashedslug/)
 * (@dashedslug)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/withdrawal-error/#post-10851962)
 * In the upcoming patch which will be out in a few days you will be able to know
   what the error was. In the mean time, if you want to do something, you can go
   through the [installation instructions for the CoinPayments adapter](https://www.dashed-slug.net/bitcoin-altcoin-wallets-wordpress-plugin/installation-instructions-web-wallet/)
   and make sure that you have set up correctly all the permissions.
 * This is the best Bitcoin adapter at the moment if you are not able to set up 
   your own full node. [Instructions for setting up a full node are here](https://www.dashed-slug.net/bitcoin-altcoin-wallets-wordpress-plugin/installation-instructions/).
 *  Plugin Author [dashed-slug.net](https://wordpress.org/support/users/dashedslug/)
 * (@dashedslug)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/withdrawal-error/#post-10859259)
 * Hello again,
 * In version `3.8.0` of Bitcoin and Altcoin Wallets, you should be able to see 
   a more meaningful error message when a withdrawal fails.
 * Please let me know what the error was if you like.
 * with regards

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Withdrawal error’ is closed to new replies.

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## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)
 * [withdrawal](https://wordpress.org/support/topic-tag/withdrawal/)

 * 8 replies
 * 2 participants
 * Last reply from: [dashed-slug.net](https://wordpress.org/support/users/dashedslug/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/withdrawal-error/#post-10859259)
 * Status: not resolved