woo payments conflict

  • matt277

    (@matt277)


    10 months, 2 weeks ago

    When WooCommerce Payments is active, discounts applied via WPC Product Bundles do not display on the product, cart, or checkout pages. The price always appears as the full, undiscounted amount, regardless of the “Change price” setting (including custom selector).
    However, when customers complete their purchase, the correct discounted price is recorded in the order backend and emails.
    When I deactivate WooCommerce Payments, the price and discounts display/update properly on the frontend as expected.

    Troubleshooting done:

    • Tested with only WooCommerce and WPC Product Bundles active — works as expected.
    • Switched to default Storefront theme — issue persists only when Woo Payments is active.
    • Tried all “Change price” options, including custom selector (.price and .woocommerce-Price-amount.amount) — no effect.
    • No fatal JavaScript errors are present on the product page.
    • “Fixed Price” is unchecked, so prices should auto-calculate.

    Steps to reproduce:

    1. Enable WooCommerce Payments with WPC Product Bundles.
    2. Create a bundle with a discount and dynamic price calculation.
    3. View the product/cart/checkout as a guest or customer — discount does not display.
    4. Complete checkout — order is created at the correct discounted price.

    Can you please investigate this conflict and advise if there is a workaround or planned compatibility update for WooCommerce Payments?

Viewing 1 replies (of 1 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    10 months, 2 weeks ago

    Hi @matt277 ,

    Indeed, this is a price display conflict with our plugin. Unfortunately, our developers said they haven’t been able to fix this with some payment plugins. They have been working solving the conflicts with payment plugins for a long time now. We couldn’t find a solution though.

    Our developers will try their best to fix it in the coming updates. It’s just that we cannot confirm when for sure. But you can rest assured that we are working on it.

    For now, you can use the Custom display price to set up a reasonable price estimation for bundles on your site from the Bundled products tab as a workaround.

    Best regards.

Viewing 1 replies (of 1 total)

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