Title: Woocommerce Admin causing 500 Internal Server Error
Last modified: September 9, 2019

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# Woocommerce Admin causing 500 Internal Server Error

 *  Resolved [Muggles](https://wordpress.org/support/users/muggles/)
 * (@muggles)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/woocommerce-admin-causing-500-internal-server-error/)
 * Hi all, I need some help please…
 * I am by no means an expert user although I’d rate myself in the upper beginner
   area regarding WordPress / Woocommerce experience, but my coding knowledge is
   roughly sitting at zero – so a reply in English rather than Programming Language
   would be appreciated ;-).
 * When I try to log into my WordPress site I get the following error message:
 * “Internal Server Error
    The server encountered an internal error or misconfiguration
   and was unable to complete your request. Please contact the server administrator
   at [webmaster@muggles.co.za](https://wordpress.org/support/topic/woocommerce-admin-causing-500-internal-server-error/webmaster@muggles.co.za?output_format=md)
   to inform them of the time this error occurred, and the actions you performed
   just before this error. More information about this error may be available in
   the server error log. Additionally, a 500 Internal Server Error error was encountered
   while trying to use an ErrorDocument to handle the request.”
 * Strangely though, when I go to my site and I click on the bar at the top of screen
   where you can edit a product / customise etc. then takes me to that product and
   allows me access to the backend of WordPress that way.
 * I’ve managed to narrow the problem down to the Woocommerce Admin Plugin. I have
   Version 0.18.0 installed but have deactivated it due to this problem.
 * Does anyone have any idea what the problem could be?
 * I found an article on Debugging which looks like it might give me more detail
   as to what the actual problem is but I don’t trust my knowledge to fix it properly
   without help.
 * I’d like to get it fixed if I can, but if I can’t then I’m just going to delete
   the plugin.
 * Any suggestions?
 * Thanks for any feedback / help.
 * Regards.
 * Sara
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwoocommerce-admin-causing-500-internal-server-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Yuki K a11n.](https://wordpress.org/support/users/yukikatayama/)
 * (@yukikatayama)
 * Automattic Happiness Engineer
 * [6 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-admin-causing-500-internal-server-error/#post-11972163)
 * Hi [@muggles](https://wordpress.org/support/users/muggles/),
 * Does the internal server error still happen when only WooCommerce and WooCommerce
   Admin are the only plugins active? It may also be good to check in with your 
   host to see if they have any error logs that have further info on the 500 errors.
   Typically it’s due to needing to increase memory limits.
 *  Plugin Support [Riaan K.](https://wordpress.org/support/users/riaanknoetze/)
 * (@riaanknoetze)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-admin-causing-500-internal-server-error/#post-11988483)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Woocommerce Admin causing 500 Internal Server Error’ is closed to new
replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Riaan K.](https://wordpress.org/support/users/riaanknoetze/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-admin-causing-500-internal-server-error/#post-11988483)
 * Status: resolved