Title: Woocommerce Analytics Variations problem Last modified: July 1, 2021 --- # Woocommerce Analytics Variations problem * Resolved [danielgc](https://wordpress.org/support/users/danielgc/) * (@danielgc) * [4 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-analytics-variations-problem/) * Hello, I see that there is a known problem with the blank analytics page, here I recorded what we are experiencing (it takes only 1:41 mins) [https://www.loom.com/share/71aac41a5d6d449089f7c20265b35189](https://www.loom.com/share/71aac41a5d6d449089f7c20265b35189) * I already tried installing the Woocommerce Admin you suggest in github and other threads here in the forum, but the problem persists; we don’t have any cache plugin. * What else can I try? * Thanks in advance! Viewing 7 replies - 1 through 7 (of 7 total) * [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/) * (@rainfallnixfig) * [4 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-analytics-variations-problem/#post-14617421) * Hi [@danielgc](https://wordpress.org/support/users/danielgc/), * This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to: - Temporarily switch your theme to [Storefront](https://www.woocommerce.com/storefront/) - Disable all plugins except for WooCommerce - Repeat the action that is causing the problem - If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. - To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. - You can find a more detailed explanation on how to do a conflict test [here](https://docs.woocommerce.com/document/how-to-test-for-conflicts/). - I’d also suggest installing a plugin called [Health Check & Troubleshooting](https://wordpress.org/plugins/health-check/). It allows you to disable plugins without affecting your current site visitors. - If that doesn’t resolve the problem, please share a copy of your System Status as found under **WooCommerce > Status** and a copy of any fatal error log found under **WooCommerce > System Status > Logs** (if available) for further checks. - Thanks! * Thread Starter [danielgc](https://wordpress.org/support/users/danielgc/) * (@danielgc) * [4 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-analytics-variations-problem/#post-14617648) * Thx a lot, I will do all you suggest me to do, and share the results. Best regards. * Thread Starter [danielgc](https://wordpress.org/support/users/danielgc/) * (@danielgc) * [4 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-analytics-variations-problem/#post-14617653) * I tried all your suggestions, and even (using the plugin you suggested me) disabling all plugins and using storefront, the problem persists. I think it is the same bug described in github on analytics page going blank. * Here you have the logs * ``` ### WordPress Environment ### WC Version: 5.4.1 REST API Version: ✔ 5.4.1 WC Blocks Version: ✔ 5.1.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 2.3.1 Log Directory Writable: ✔ WP Version: 5.7.2 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.20 PHP Post Max Size: 16 MB PHP Time Limit: 60 PHP Max Input Vars: 1000 cURL Version: 7.68.0 OpenSSL/1.1.1f SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.29-MariaDB-0ubuntu0.20.04.1 Max Upload Size: 16 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 5.4.1 WC Database Prefix: wp_ Total Database Size: 78.95MB Database Data Size: 69.85MB Database Index Size: 9.10MB wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.09MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.50MB + Index: 0.53MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.17MB + Index: 0.14MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.14MB + Index: 0.13MB + Engine InnoDB wp_addonlibrary_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_addonlibrary_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_aws_cache: Data: 0.41MB + Index: 0.00MB + Engine InnoDB wp_aws_index: Data: 0.19MB + Index: 0.13MB + Engine InnoDB wp_cartflows_ca_cart_abandonment: Data: 0.34MB + Index: 0.02MB + Engine InnoDB wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_chaty_contact_form_leads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.09MB + Index: 0.09MB + Engine InnoDB wp_duplicator_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_email_log: Data: 9.13MB + Index: 0.00MB + Engine InnoDB wp_hidemysiteSecure: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_itsec_bans: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_itsec_distributed_storage: Data: 6.02MB + Index: 0.02MB + Engine InnoDB wp_itsec_fingerprints: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_itsec_lockouts: Data: 0.16MB + Index: 0.08MB + Engine InnoDB wp_itsec_logs: Data: 15.52MB + Index: 1.27MB + Engine InnoDB wp_itsec_mutexes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_itsec_opaque_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_itsec_temp: Data: 0.44MB + Index: 0.75MB + Engine InnoDB wp_itsec_user_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mw_wc_qbo_sync_customer_pairs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mw_wc_qbo_sync_log: Data: 0.09MB + Index: 0.00MB + Engine InnoDB wp_mw_wc_qbo_sync_paymentmethod_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mw_wc_qbo_sync_payment_id_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mw_wc_qbo_sync_product_pairs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mw_wc_qbo_sync_qbo_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mw_wc_qbo_sync_qbo_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mw_wc_qbo_sync_real_time_sync_history: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_mw_wc_qbo_sync_real_time_sync_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mw_wc_qbo_sync_shipping_product_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mw_wc_qbo_sync_tax_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mw_wc_qbo_sync_variation_pairs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_mw_wc_qbo_sync_wq_cf_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_options: Data: 5.50MB + Index: 0.30MB + Engine InnoDB wp_postmeta: Data: 9.48MB + Index: 2.59MB + Engine InnoDB wp_posts: Data: 2.27MB + Index: 0.47MB + Engine InnoDB wp_pum_subscribers: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_sm_advanced_search_temp: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_sm_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.17MB + Index: 0.09MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.14MB + Index: 0.19MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.08MB + Index: 0.13MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wfconfig: Data: 1.36MB + Index: 0.00MB + Engine InnoDB wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wffilemods: Data: 5.52MB + Index: 0.00MB + Engine InnoDB wp_wfhits: Data: 0.11MB + Index: 0.05MB + Engine InnoDB wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wflogins: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpml_mails: Data: 5.52MB + Index: 0.00MB + Engine InnoDB wp_yoast_indexable: Data: 1.52MB + Index: 0.30MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.09MB + Index: 0.14MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.11MB + Index: 0.06MB + Engine InnoDB wp_yoast_seo_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 806 custom_css: 4 elementor_library: 8 nav_menu_item: 16 oceanwp_library: 1 page: 6 popup: 1 popup_theme: 14 post: 2 product: 417 product_variation: 64 revision: 974 shop_coupon: 1 shop_order: 65 wcps: 1 wcps_layout: 1 wpforms: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (34) ### ManageWP - Worker: by GoDaddy – 4.9.8 Livemesh Addons for Elementor: by Livemesh – 6.10.2 Advanced Woo Search: by ILLID – 2.30 Bulk Move: by Sudar – 1.3.0 Chaty: by Premio – 2.8.2 Classic Editor: by WordPress Contributors – 1.6 Code Snippets: by Code Snippets Pro – 2.14.1 Elementor: by Elementor.com – 3.2.5 Email Log: by Sudar – 2.4.5 Envato Elements: by Envato – 2.0.8 Essential Addons for Elementor: by WPDeveloper – 4.7.4 Health Check & Troubleshooting: by The WordPress.org community – 1.4.5 Hide My Site: by Justin Saad – 2.1 If Menu - Visibility control for menu items: by Layered – 0.16.2 Loco Translate: by Tim Whitlock – 2.5.3 My Custom Functions: by Space X-Chimp – 4.49 WooCommerce Sync for QuickBooks Online - by MyWorks Software: by MyWorks Software – 2.3.0 Post Types Order: by Nsp Code – 1.9.5.6 Premium Addons for Elementor: by Leap13 – 4.3.9 Smart Manager For WooCommerce – Stock Management, Bulk Edit & more...: by StoreApps – 5.10.0 Category Order and Taxonomy Terms Order: by Nsp-Code – 1.5.7.5 Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.8 WooCommerce Admin: by WooCommerce – 2.3.1 WooCommerce Customers Manager: by Lagudi Domenico – 26.3 WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.9.0 WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.5 Store Toolkit for WooCommerce: by Visser Labs – 2.3.1 WooCommerce: by Automattic – 5.4.1 WordPress Importer: by wordpressdotorg – 0.7 WP Crontrol: by John Blackbourn & crontributors – 1.10.0 WP Google Analytics Events: by PineWise – 2.6.2 WP Mail Logging: by MailPoet – 1.9.7 WP Mail SMTP: by WPForms – 2.9.0 WPForms Lite: by WPForms – 1.6.7.2 ### Inactive Plugins (9) ### Anti-Malware Security and Brute-Force Firewall: by Eli Scheetz – 4.20.72 Duplicator: by Snap Creek – 1.4.1 iThemes Security: by iThemes – 7.9.1 Popup Maker: by Popup Maker – 1.16.1 Product Sales Report for WooCommerce: by Aspen Grove Studios – 1.5.1 Templately: by Templately – 1.2.3 WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.12 WooCommerce Extended Coupon Features FREE: by Soft79 – 3.2.7 Wordfence Security: by Wordfence – 7.5.4 ### Dropin Plugins (1) ### maintenance.php: maintenance.php ### Must Use Plugins (3) ### Health Check Troubleshooting Mode: by – 1.7.2 ManageWP - Worker Loader: by GoDaddy – WP CLI Login Command Server: by Evan Mattson – 1.2 ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: simple (simple) grouped (grouped) variable (variable) external (external) Taxonomies: Product Visibility: exclude-from-search (exclude-from-search) exclude-from-catalog (exclude-from-catalog) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #9 - /shop/ Cart: #10 - /cart/ Checkout: #11 - /checkout/ My account: #12 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: OceanWP Child Version: 1.0 Author URL: https://oceanwp.org/ Child Theme: ✔ Parent Theme Name: OceanWP Parent Theme Version: 2.1.1 Parent Theme Author URL: https://oceanwp.org/about-me/ WooCommerce Support: ✔ ### Templates ### Overrides: oceanwp/woocommerce/cart/mini-cart.php oceanwp-child-theme-master/woocommerce/checkout/thankyou.php oceanwp/woocommerce/content-single-product.php oceanwp-child-theme-master/woocommerce/emails/customer-processing-order.php oceanwp/woocommerce/loop/loop-start.php oceanwp/woocommerce/single-product/title.php ### Templates ### thumbnail: medium: medium_large: large: 1536x1536: 2048x2048: woocommerce_thumbnail: woocommerce_single: woocommerce_gallery_thumbnail: shop_catalog: shop_single: shop_thumbnail: ### Action Scheduler ### Complete: 508 Oldest: 2021-06-09 22:34:42 +0000 Newest: 2021-07-01 21:05:05 +0000 Pending: 5 Oldest: 2021-07-01 22:58:07 +0000 Newest: 2021-07-05 18:47:10 +0000 ### Status report information ### Generated at: 2021-07-01 17:12:00 -05:00 ``` * [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/) * (@rainfallnixfig) * [4 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-analytics-variations-problem/#post-14617793) * Hi [@danielgc](https://wordpress.org/support/users/danielgc/), * Thanks for your System Status report. * What I see on your Server Environment is that you could do some changes. For example, you could try to change the `PHP Version` if a most recent version is available on your host. Also, you could increase the `PHP Max Input Vars` to at least 3000. * Another suggestion would be removing the WooCommerce plugin folder via FTP and reinstalling the plugin again in the backend. * *Make sure to have a full backup in place before any changes* * I’ve found an issue with Analytics on this [Github report](https://github.com/woocommerce/woocommerce-admin/issues/6549) but it was closed as updating to the last version of WooCommerce solved it. I’m not aware of another Github report open with a similar issue. * Thread Starter [danielgc](https://wordpress.org/support/users/danielgc/) * (@danielgc) * [4 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-analytics-variations-problem/#post-14617839) * I did update the max_input_vars = 3000 but same problem is happening. I don’t think I can risk now to delete WC and install it again, but thx anyway, I hope this gets fixed in next versions. Meanwhile, the client can create reports from week to week. * Thx! * [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/) * (@rainfallnixfig) * [4 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-analytics-variations-problem/#post-14617867) * Hey there, * Thanks for the update! * If you have a full back there shouldn’t be many risks but I understand your point. Since this sounds more like server-related you could also get in touch with your host. * Another thing that comes to mind is checking for a fatal-error log under WooCommerce > Status > Logs. That may give you some more clues on what the issue could be related to. * Cheers. * [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/) * (@rainfallnixfig) * [4 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-analytics-variations-problem/#post-14640945) * Hi there, * Just a heads up: we’ve not heard back from you in a while so I’ll go ahead and mark this thread as resolved. Hopefully, you were able to come up with a solution. * Please feel free to create a new thread on the forum if you need further help. * Thanks. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Woocommerce Analytics Variations problem’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 7 replies * 2 participants * Last reply from: [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/) * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-analytics-variations-problem/#post-14640945) * Status: resolved