WooCommerce Analytics Very Slow Loading

  • Resolved Rob Art

    (@robword)


    6 years, 10 months ago

    Hi

    Since a recent update, when I click on the Dashboard and any further analytics links the page comes up and I get the whirling loading icon for over 2 minutes. Sometimes they load and most of the time, it states Data Could Not Be Loaded (Please Try Again).

    Can something be done to make this faster?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Luke Cavanagh

    (@lukefiretoss)

    6 years, 10 months ago

    @robword

    Do you have the WooCommerce Admin plugin installed and activated on the site?

    Thread Starter Rob Art

    (@robword)

    6 years, 10 months ago

    Yep, this is what adds the additional aspects to the Dashboard.

    Linda

    (@lindamork)

    Automattic Happiness Engineer

    6 years, 9 months ago

    Hi there,

    You didn’t mention which version you last updated to? Have you updated to the current version released August 15th? If not, can you please update and see if that resolved the issue you’re having? Let us know how you make out!

    Thread Starter Rob Art

    (@robword)

    6 years, 9 months ago

    Yep
    Its the latest version and loads normally now.

    Thanks

    Linda

    (@lindamork)

    Automattic Happiness Engineer

    6 years, 9 months ago

    Hi Rob,

    Thanks for the update! 😉 I’ll mark this ticket Resolved.

Viewing 5 replies - 1 through 5 (of 5 total)

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