Title: Woocommerce Analytics wrong data
Last modified: December 28, 2022

---

# Woocommerce Analytics wrong data

 *  Resolved [danidiaz13](https://wordpress.org/support/users/danidiaz13/)
 * (@danidiaz13)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/woocommerce-analytics-wrong-data/)
 * Hello,
 * For some time now we have had to constantly (daily) re-import data from Analytics/
   Settings in order to see the data correctly in Analytics…
 * [@reandimo](https://wordpress.org/support/users/reandimo/) [@jjavier99](https://wordpress.org/support/users/jjavier99/)
   [@rebeccaolson](https://wordpress.org/support/users/rebeccaolson/) [@gomle](https://wordpress.org/support/users/gomle/)
   I mention you because I read that you had the same problem. Your threads are 
   closed, did you find the solution?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwoocommerce-analytics-wrong-data%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/)
 * (@xue28)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/woocommerce-analytics-wrong-data/#post-16327042)
 * Hi [@danidiaz13](https://wordpress.org/support/users/danidiaz13/)
 * Thanks for reaching out!
 * I understand that Analytics is showing incorrect data on your site, and you always
   import historical data in order to see the correct data, right?
 * I’d like to understand your site properly, please share your **System Status 
   Report** that you can find via `WooCommerce > Status`. Select `Get system report`
   and then `Copy for support`. Once you’ve done that, you can paste it into your
   reply here.
 * If you could also provide the **fatal error logs** (if any) under `WooCommerce
   > Status > Logs`.
 * Thanks!
 *  Thread Starter [danidiaz13](https://wordpress.org/support/users/danidiaz13/)
 * (@danidiaz13)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/woocommerce-analytics-wrong-data/#post-16327338)
 * Hello [@xue28](https://wordpress.org/support/users/xue28/)
 * Here SSR:
 *     ```wp-block-code
       WordPress Environment
   
       WordPress address (URL): https://todopadel.shop
       Site address (URL): https://todopadel.shop
       WC Version: 7.2.2
       REST API Version: ✔</img> 7.2.2
       WC Blocks Version: ✔</img> 8.9.2
       Action Scheduler Version: ✔</img> 3.5.2
       Log Directory Writable: ✔</img>
       WP Version: 6.1.1
       WP Multisite: –
       WP Memory Limit: 768 MB
       WP Debug Mode: –
       WP Cron: –
       Language: es_ES
       External object cache: –
   
       Server Environment
   
       Server Info: Apache
       PHP Version: 7.4.33
       PHP Post Max Size: 256 MB
       PHP Time Limit: 120
       PHP Max Input Vars: 3000
       cURL Version: 7.66.0
       OpenSSL/1.1.1q-fips
   
       SUHOSIN Installed: –
       MySQL Version: 5.7.39-42-log
       Max Upload Size: 256 MB
       Default Timezone is UTC: ✔</img>
       fsockopen/cURL: ✔</img>
       SoapClient: ✔</img>
       DOMDocument: ✔</img>
       GZip: ✔</img>
       Multibyte String: ✔</img>
       Remote Post: ✔</img>
       Remote Get: ✔</img>
   
       Database
   
       WC Database Version: 7.2.2
       WC Database Prefix: wp_
       Tamaño total de la base de datos: 258.67MB
       Tamaño de los datos de la base de datos: 174.34MB
       Tamaño del índice de la base de datos: 84.33MB
       wp_woocommerce_sessions: Datos: 1.02MB + Índice: 0.02MB + Motor InnoDB
       wp_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
       wp_woocommerce_order_items: Datos: 2.52MB + Índice: 1.52MB + Motor InnoDB
       wp_woocommerce_order_itemmeta: Datos: 18.55MB + Índice: 13.03MB + Motor InnoDB
       wp_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
       wp_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_woocommerce_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
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       wp_actionscheduler_claims: Datos: 0.14MB + Índice: 0.09MB + Motor InnoDB
       wp_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_actionscheduler_logs: Datos: 3.52MB + Índice: 3.03MB + Motor InnoDB
       wp_adtribes_my_conversions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_badgeos_achievements: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_badgeos_points: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_badgeos_ranks: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_commentmeta: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
       wp_comments: Datos: 6.52MB + Índice: 4.89MB + Motor InnoDB
       wp_failed_jobs: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_gla_budget_recommendations: Datos: 0.20MB + Índice: 0.11MB + Motor InnoDB
       wp_gla_merchant_issues: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_gla_shipping_rates: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_gla_shipping_times: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
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       wp_mbeshippingrate: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_mbe_shipping_standard_packages: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
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       wp_ms_snippets: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_options: Datos: 29.13MB + Índice: 2.36MB + Motor InnoDB
       wp_p2p: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
       wp_p2pmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_pimwick_gift_card: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_pimwick_gift_card_activity: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_postmeta: Datos: 52.58MB + Índice: 36.11MB + Motor InnoDB
       wp_posts: Datos: 7.52MB + Índice: 3.88MB + Motor InnoDB
       wp_queue: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_redirection_404: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
       wp_redirection_groups: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_redirection_items: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
       wp_redirection_logs: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
       wp_sgpb_subscribers: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_sgpb_subscription_error_log: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_sgs_log_events: Datos: 8.02MB + Índice: 0.00MB + Motor InnoDB
       wp_sgs_log_visitors: Datos: 1.52MB + Índice: 0.00MB + Motor InnoDB
       wp_smush_dir_images: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_snippets: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_social_users: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_termmeta: Datos: 0.11MB + Índice: 0.13MB + Motor InnoDB
       wp_terms: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
       wp_term_relationships: Datos: 0.52MB + Índice: 0.28MB + Motor InnoDB
       wp_term_taxonomy: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB
       wp_tm_taskmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_tm_tasks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_usermeta: Datos: 1.52MB + Índice: 0.70MB + Motor InnoDB
       wp_users: Datos: 0.08MB + Índice: 0.05MB + Motor InnoDB
       wp_wcpdf_invoice_number: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wcpdf_invoice_number_2021: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wcpdf_packing_slip_number: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wc_admin_notes: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wc_admin_note_actions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wc_customer_lookup: Datos: 0.42MB + Índice: 0.30MB + Motor InnoDB
       wp_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
       wp_wc_order_coupon_lookup: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
       wp_wc_order_product_lookup: Datos: 2.52MB + Índice: 1.47MB + Motor InnoDB
       wp_wc_order_stats: Datos: 1.52MB + Índice: 0.61MB + Motor InnoDB
       wp_wc_order_tax_lookup: Datos: 1.52MB + Índice: 0.44MB + Motor InnoDB
       wp_wc_pos_grid_tiles: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_wc_product_attributes_lookup: Datos: 0.22MB + Índice: 0.16MB + Motor InnoDB
       wp_wc_product_download_directories: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_wc_product_meta_lookup: Datos: 2.52MB + Índice: 3.14MB + Motor InnoDB
       wp_wc_rate_limits: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_wfblockediplog: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wfblocks7: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
       wp_wfconfig: Datos: 0.47MB + Índice: 0.00MB + Motor InnoDB
       wp_wfcrawlers: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wffilechanges: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wffilemods: Datos: 7.52MB + Índice: 0.00MB + Motor InnoDB
       wp_wfhits: Datos: 0.28MB + Índice: 0.08MB + Motor InnoDB
       wp_wfhoover: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_wfissues: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
       wp_wfknownfilelist: Datos: 4.52MB + Índice: 0.00MB + Motor InnoDB
       wp_wflivetraffichuman: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_wflocs: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wflogins: Datos: 0.42MB + Índice: 0.13MB + Motor InnoDB
       wp_wfls_2fa_secrets: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_wfls_settings: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wfnotifications: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wfpendingissues: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
       wp_wfreversecache: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_wfsnipcache: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
       wp_wfstatus: Datos: 0.13MB + Índice: 0.09MB + Motor InnoDB
       wp_wftrafficrates: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
       wp_yith_wcwl: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_yith_wcwl_lists: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
       wp_yoast_indexable: Datos: 8.52MB + Índice: 4.89MB + Motor InnoDB
       wp_yoast_indexable_hierarchy: Datos: 1.14MB + Índice: 0.20MB + Motor InnoDB
       wp_yoast_migrations: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
       wp_yoast_primary_term: Datos: 0.16MB + Índice: 0.14MB + Motor InnoDB
       wp_yoast_seo_links: Datos: 0.20MB + Índice: 0.13MB + Motor InnoDB
       wp_yoast_seo_meta: Datos: 1.52MB + Índice: 0.00MB + Motor InnoDB
   
       Post Type Counts
   
       achievement-type: 2
       attachment: 6333
       blocks: 8
       custom_css: 2
       et_pb_layout: 33
       featured_item: 8
       ml-slide: 3
       ml-slider: 1
       nav_menu_item: 165
       oembed_cache: 3
       page: 28
       phoe_badge: 1
       polylang_mo: 2
       popupbuilder: 1
       pos_grid: 1
       pos_outlet: 1
       pos_receipt: 1
       pos_register: 3
       pos_session: 628
       pos_temp_order: 78
       post: 11
       product: 1804
       product_variation: 4764
       revision: 2
       shop_coupon: 8
       shop_order: 11460
       shop_order_refund: 348
       ux_template: 3
       wobd-badge-designer: 2
       wp_block: 1
       wp_global_styles: 1
       wpcf7_contact_form: 5
       yith-wcbm-badge: 4
   
       Security
   
       Secure connection (HTTPS): ✔</img>
       Hide errors from visitors: ✔</img>
   
       Active Plugins (37)
   
       AfterShip Tracking - All-In-One WooCommerce Order Tracking (Free plan available): por AfterShip – 1.15.2
       Asesor de Cookies RGPD: por Carlos Doral Pérez – 0.32
       Code Snippets: por Code Snippets Pro – 3.2.2
       Contact Form 7: por Takayuki Miyoshi – 5.7.2
       Cost of Goods for WooCommerce: por WPFactory – 2.8.3
       Joinchat: por Creame – 4.5.14
       Customer Reviews for WooCommerce: por CusRev – 5.12.0
       Envato Market: por Envato – 2.0.7
       Facebook for WooCommerce: por Facebook – 3.0.6
       Free Shipping Badge: por Cvijetin Maletic – 1.1.2
       Google Analytics para WordPress por MonsterInsights: por MonsterInsights – 8.11.0
       GTranslate: por Soluciones de traducción multilingüe basadas en Inteligencia Artificial – 2.9.14
       Jetpack: por Automattic – 11.6
       MBE e-Link: por MBE Worldwide S.p.A. – 1.7.1
       Mailchimp for WooCommerce: por Mailchimp – 2.7.6
       MailChimp Forms by MailMunch: por MailMunch – 3.1.4
       Mailrelay: por Mailrelay – 2.1.1
       Perfect Brands for WooCommerce: por QuadLayers – 2.5.1
       Popup Builder: por Sygnoos – 4.1.14
       Redirection: por John Godley – 5.3.6
       Redsys WooCommerce: por Redsys – 3.3.0
       SiteGround Optimizer: por SiteGround – 7.2.9
       SiteGround Security: por SiteGround – 1.3.8
       Sucuri Security - Auditing, Malware Scanner and Hardening: por Sucuri Inc. – 1.8.36
       Super Progressive Web Apps: por SuperPWA – 2.2.10
       WC - APG Campo NIF/CIF/NIE: por Art Project Group – 1.7.4
       Product Feed PRO for WooCommerce: por AdTribes.io – 12.1.1
       Pay for Payment for WooCommerce: por Karolína Vyskočilová – 2.1.7
       PDF Invoices & Packing Slips for WooCommerce: por WP Overnight – 3.2.6
       Point of Sale for WooCommerce: por Actuality Extensions – 5.5.4
       Sequential Order Numbers for WooCommerce: por SkyVerge – 1.9.7
       WooCommerce: por Automattic – 7.2.2
       Yoast SEO: por Equipo Yoast – 19.13
       Mejoras y optimizaciones WPO: por Fernando Tellado – 1.0.2
       XforWooCommerce: por XforWooCommerce – 1.7.2
       YITH WooCommerce Badge Management: por YITH – 2.12.0
       YITH WooCommerce Wishlist: por YITH – 3.16.0
   
       Inactive Plugins (6)
   
       Bizum WooCommerce: por Bizum – 3.0.3
       Check Conflicts: por ioannup – 1.1.4
       OneSignal Push Notifications: por OneSignal – 2.3.3
       Payin7 WooCommerce: por Dropwp – 2.0.4
       WooCommerce Multiple Free Gift: por lilmonkee – 1.2.3
       WPC Product Bundles for WooCommerce: por WPClever – 6.7.0
   
       Settings
   
       API Enabled: ✔</img>
       Force SSL: –
       Currency: EUR (€)
       Currency Position: right
       Thousand Separator: .
       Decimal Separator: ,
       Number of Decimals: 2
       Taxonomies: Product Types: external (external)
       grouped (grouped)
       pw gift card (pw-gift-card)
       simple (simple)
       variable (variable)
   
       Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
       exclude-from-search (exclude-from-search)
       featured (featured)
       outofstock (outofstock)
       rated-1 (rated-1)
       rated-2 (rated-2)
       rated-3 (rated-3)
       rated-4 (rated-4)
       rated-5 (rated-5)
   
       Connected to WooCommerce.com: ✔</img>
       Enforce Approved Product Download Directories: –
       Order datastore: WC_Order_Data_Store_CPT
   
       WC Pages
   
       Base de la tienda: #31824 - /tienda/
       Carrito: #31823 - /carrito/
       Finalizar compra: #31822 - /finalizar-compra/
       Mi cuenta: #31821 - /mi-cuenta/
       Términos y condiciones: #1828 - /aviso-legal/
   
       Theme
   
       Name: Flatsome
       Version: 3.16.4
       Author URL: https://uxthemes.com
       Child Theme: ❌</img> – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
       te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo
   
       WooCommerce Support: ✔</img>
   
       Templates
   
       Overrides: flatsome/woocommerce/archive-product.php
       flatsome/woocommerce/cart/cart-empty.php
       flatsome/woocommerce/cart/cart-shipping.php
       flatsome/woocommerce/cart/cart.php
       flatsome/woocommerce/checkout/form-checkout.php
       flatsome/woocommerce/checkout/form-coupon.php
       flatsome/woocommerce/checkout/terms.php
       flatsome/woocommerce/checkout/thankyou.php
       flatsome/woocommerce/content-product-cat.php
       flatsome/woocommerce/content-product.php
       flatsome/woocommerce/content-single-product.php
       flatsome/woocommerce/content-widget-product.php
       flatsome/woocommerce/global/breadcrumb.php
       flatsome/woocommerce/global/quantity-input.php
       flatsome/woocommerce/global/wrapper-end.php
       flatsome/woocommerce/global/wrapper-start.php
       flatsome/woocommerce/loop/loop-end.php
       flatsome/woocommerce/loop/loop-start.php
       flatsome/woocommerce/loop/pagination.php
       flatsome/woocommerce/loop/rating.php
       flatsome/woocommerce/loop/result-count.php
       flatsome/woocommerce/loop/sale-flash.php
       flatsome/woocommerce/myaccount/form-login.php
       flatsome/woocommerce/myaccount/navigation.php
       flatsome/woocommerce/notices/error.php
       flatsome/woocommerce/notices/notice.php
       flatsome/woocommerce/notices/success.php
       flatsome/woocommerce/product-searchform.php
       flatsome/woocommerce/single-product/photoswipe.php
       flatsome/woocommerce/single-product/price.php
       flatsome/woocommerce/single-product/product-image.php
       flatsome/woocommerce/single-product/product-thumbnails.php
       flatsome/woocommerce/single-product/rating.php
       flatsome/woocommerce/single-product/related.php
       flatsome/woocommerce/single-product/review.php
       flatsome/woocommerce/single-product/sale-flash.php
       flatsome/woocommerce/single-product/share.php
       flatsome/woocommerce/single-product/short-description.php
       flatsome/woocommerce/single-product/tabs/tabs.php
       flatsome/woocommerce/single-product/title.php
       flatsome/woocommerce/single-product/up-sells.php
       flatsome/woocommerce/single-product-reviews.php
       flatsome/woocommerce/single-product.php
       flatsome/woocommerce/content-product_cat.php
   
       Admin
   
       Enabled Features: activity-panels
       analytics
       coupons
       customer-effort-score-tracks
       experimental-products-task
       experimental-import-products-task
       experimental-fashion-sample-products
       shipping-smart-defaults
       shipping-setting-tour
       homescreen
       marketing
       multichannel-marketing
       mobile-app-banner
       navigation
       onboarding
       onboarding-tasks
       remote-inbox-notifications
       remote-free-extensions
       payment-gateway-suggestions
       shipping-label-banner
       subscriptions
       store-alerts
       transient-notices
       woo-mobile-welcome
       wc-pay-promotion
       wc-pay-welcome-page
   
       Disabled Features: minified-js
       new-product-management-experience
       settings
   
       Daily Cron: ✔</img> Next scheduled: 2022-12-30 01:13:00 +01:00
       Options: ✔</img>
       Notes: 14
       Onboarding: completed
   
       Action Scheduler
   
       Canceled: 5
       Oldest: 2022-12-02 12:13:35 +0100
       Newest: 2022-12-24 12:36:11 +0100
   
       Complete: 3.933
       Oldest: 2022-11-28 09:31:00 +0100
       Newest: 2022-12-29 09:28:52 +0100
   
       Failed: 4.390
       Oldest: 2019-12-18 18:36:11 +0100
       Newest: 2022-11-29 17:25:48 +0100
   
       Pending: 2
       Oldest: 2022-12-29 21:43:21 +0100
       Newest: 2022-12-29 21:43:27 +0100
   
       Status report information
   
       Generated at: 2022-12-29 09:29:15 +01:00
       `
       ```
   
 * I see some fatal error logs realted with Mailchimp and one called: test-log.log.
   How can I copy them all?
 * Thanks for help
 *  [Igor H](https://wordpress.org/support/users/ihereira/)
 * (@ihereira)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/woocommerce-analytics-wrong-data/#post-16328280)
 * Hi,
 * Something to brought my attention is the high number of failed actions on the
   site.
 * `WP Cron -`
   `Failed: 4.390…`
 * I’d suggest installing [WP Crontrol](https://wordpress.org/plugins/wp-crontrol/),
   and also to request your host to check for you the cron jobs to make sure they
   will work properly.
 * After that, check again the analytics to see if they are running according to
   your needs.
    -  This reply was modified 3 years, 5 months ago by [Igor H](https://wordpress.org/support/users/ihereira/).
    -  This reply was modified 3 years, 5 months ago by [Igor H](https://wordpress.org/support/users/ihereira/).
 *  Thread Starter [danidiaz13](https://wordpress.org/support/users/danidiaz13/)
 * (@danidiaz13)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/woocommerce-analytics-wrong-data/#post-16328411)
 * Hi [@ihereira](https://wordpress.org/support/users/ihereira/)
 * WP Cron is desactivate. Yesterday we update the command of our real cron, now
   must work correctly
 * Installing WP Control must could improve??
 * Thanks
 *  [Igor H](https://wordpress.org/support/users/ihereira/)
 * (@ihereira)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/woocommerce-analytics-wrong-data/#post-16330573)
 * Hi,
 * [WP Crontrol](https://wordpress.org/plugins/wp-crontrol/) will help you to monitor
   the cron jobs, since there are a lot of them failing, then it is a good idea 
   to get WP Crontrol to find any issue. And then check if it is related with the
   analytics data not being shown correctly.
 * Let us know what you find.
 *  Thread Starter [danidiaz13](https://wordpress.org/support/users/danidiaz13/)
 * (@danidiaz13)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/woocommerce-analytics-wrong-data/#post-16335057)
 * Here you can see that there are always orders to import… [https://imgur.com/a/dWfvVzm](https://imgur.com/a/dWfvVzm)
   This should be automatic, right?
 *  [Igor H](https://wordpress.org/support/users/ihereira/)
 * (@ihereira)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/woocommerce-analytics-wrong-data/#post-16336144)
 * Hi,
 * Thanks for the screenshot. To check better into this, please share a copy of 
   any fatal error log found under _WooCommerce > System Status > Logs_ (if any 
   error is visible).
 * Looking forward to hearing from you.
 *  Thread Starter [danidiaz13](https://wordpress.org/support/users/danidiaz13/)
 * (@danidiaz13)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/woocommerce-analytics-wrong-data/#post-16336148)
 * I see some fatal error logs realted with Mailchimp and one called: test-log.log.
   How can I copy them all?
 * Thanks for help
 *  [Igor H](https://wordpress.org/support/users/ihereira/)
 * (@ihereira)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/woocommerce-analytics-wrong-data/#post-16336373)
 * Hi,
 * I recommend, as previously said, to install [WP Crontrol plugin](https://wordpress.org/plugins/wp-crontrol/)
 * Once it’s installed, please navigate to _**Tools > Cron Events** _to see if there
   are any errors or messages listed at the top of the page that might be related
   to the issue described at the beginning.
 * Regarding the error logs, in my humble opinion, the one called test-log.log, 
   but please feel free to share both, we will check them out anyway.

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 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/woocommerce-analytics-wrong-data/#post-16336373)
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