Title: WooCommerce empty error
Last modified: April 24, 2020

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# WooCommerce empty error

 *  [andreasbaetz](https://wordpress.org/support/users/andreasbaetz/)
 * (@andreasbaetz)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/woocommerce-empty-error/)
 * Hey there,
 * somehow WooCommerce Check Out is broken with your plugin.
 * I just experienced (I hope only since the hotfix…) that placing an order is not
   possible anymore. If you click the buy-button in the last step there is just 
   an empty error coming up. I searched like crazy and could not find anything causing
   this, because there was nothing new. After that I went into the logs and found
   the following:
 * [https://www.dropbox.com/s/boau6dhr6pw4e1n/ShortPixel%20Error.png?dl=0](https://www.dropbox.com/s/boau6dhr6pw4e1n/ShortPixel%20Error.png?dl=0)
 * I deactivated ShortPixel and Check Out was possible again…
 * Please have a look at this; I am sure that several webshop owner experience the
   same as I. At least german ones with “Germanized” activated (maybe only them?).
 * Greetings

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Gerard Blanco](https://wordpress.org/support/users/sixaxis/)
 * (@sixaxis)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/woocommerce-empty-error/#post-12732238)
 * Hi [@andreasbaetz](https://wordpress.org/support/users/andreasbaetz/),
 * Can you please make sure you update ShortPixel Image Optimizer to its latest 
   version and try again? It should be 4.17.4.
 * Thanks!
 *  Thread Starter [andreasbaetz](https://wordpress.org/support/users/andreasbaetz/)
 * (@andreasbaetz)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/woocommerce-empty-error/#post-12732825)
 * The newest version was installed. That is why I even wrote about the hotfix. 
   Found the other ticket when searching for my problem.
 *  [Gerard Blanco](https://wordpress.org/support/users/sixaxis/)
 * (@sixaxis)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/woocommerce-empty-error/#post-12735783)
 * Hi [@andreasbaetz](https://wordpress.org/support/users/andreasbaetz/),
 * Could you please contact us [here](https://shortpixel.com/contact) so we can 
   further look into the issue? Make sure to mention this conversation too!
 * Thank you,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WooCommerce empty error’ is closed to new replies.

 * ![](https://ps.w.org/shortpixel-image-optimiser/assets/icon-256x256.gif?rev=3245715)
 * [ShortPixel Image Optimizer - Optimize Images, Convert WebP & AVIF](https://wordpress.org/plugins/shortpixel-image-optimiser/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/shortpixel-image-optimiser/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/shortpixel-image-optimiser/)
 * [Active Topics](https://wordpress.org/support/plugin/shortpixel-image-optimiser/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/shortpixel-image-optimiser/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/shortpixel-image-optimiser/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Gerard Blanco](https://wordpress.org/support/users/sixaxis/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/woocommerce-empty-error/#post-12735783)
 * Status: not resolved