Woocommerce New Update Issue

  • Resolved mayank91

    (@mayank91)


    6 years, 5 months ago

    Hi updated the woocommerce plugin today morning IST and since then i am facing weired issues.

    These issues I am getting in dashboard after activating woocommerce –

    Warning: call_user_func() expects parameter 1 to be a valid callback, class ‘\Automattic\WooCommerce\Blocks\Package’ not found in /var/www/wp-content/plugins/woocommerce/src/Packages.php on line 71

    Warning: Cannot modify header information – headers already sent by (output started at /var/www/wp-content/plugins/woocommerce/src/Packages.php:71) in /var/www/wp-includes/functions.php on line 6029

    Warning: Cannot modify header information – headers already sent by (output started at /var/www/wp-content/plugins/woocommerce/src/Packages.php:71) in /var/www/wp-admin/includes/misc.php on line 1252

    Warning: Cannot modify header information – headers already sent by (output started at /var/www/wp-content/plugins/woocommerce/src/Packages.php:71) in /var/www/wp-admin/admin-header.php on line 9

    Warning: Cannot modify header information – headers already sent by (output started at /var/www/wp-content/plugins/woocommerce/src/Packages.php:71) in /var/www/wp-includes/option.php on line 961

    Warning: Cannot modify header information – headers already sent by (output started at /var/www/wp-content/plugins/woocommerce/src/Packages.php:71) in /var/www/wp-includes/option.php on line 962

    On main website also you can see below error – Warning: call_user_func() expects parameter 1 to be a valid callback, class ‘\Automattic\WooCommerce\Blocks\Package’ not found in /var/www/wp-content/plugins/woocommerce/src/Packages.php on line 71
    logodark logo

    Kindly help!

    • This topic was modified 6 years, 5 months ago by mayank91.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hari Shanker R

    (@harishanker)

    6 years, 5 months ago

    Hi @mayank91

    Hi updated the woocommerce plugin today morning IST and since then i am facing weired issues.

    That’s definitely an odd issue.

    I can see that the error is coming from this line: https://github.com/woocommerce/woocommerce/blob/master/src/Packages.php#L71

    It means that additional ‘packages’ (like WooCommerce Blocks, and the REST API) are missing. You can read more on this here; https://github.com/woocommerce/woocommerce/tree/master/packages

    Did you try updating WooCommerce by installing the master branch from GitHub, by any chance? Typically this error occurs when you install the uncompiled version of WooCommerce from GitHub. This is the reason why I asked.

    If not, did you try updating WooCommerce to 3.8.1 from an older version?

    Anyhow, I’d recommend downloading WooCommerce from https://ww.wp.xz.cn/plugins/woocommerce and reinstall it in your site. You can manually replace the `/wp-content/plugins/woocommerce/ folder by a fresh version downloaded from https://ww.wp.xz.cn/plugins/woocommerce and see if the problem gets resolved.

    Keep us posted.

    Thread Starter mayank91

    (@mayank91)

    6 years, 5 months ago

    Hi @harishanker ,

    Thanks for the response.

    I directly tried to update the plugin from plugin manager in wp-admin.
    Woo-commerce version showing is 3.8.1 in dashboard.

    Will replacing manually loose the data ? Because I can not afford data loss since website is live.

    Thanks,
    Mayank

    Hari Shanker R

    (@harishanker)

    6 years, 5 months ago

    Hi @mayank91

    I directly tried to update the plugin from plugin manager in wp-admin.
    Woo-commerce version showing is 3.8.1 in dashboard.

    I see. In that case, this could have been triggered by an update gone wrong.

    Quick question: Did you have the WooCommerce Product Blocks plugin installed in your site previously? Additionally, could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply to this forum thread.

    Will replacing manually loose the data ? Because I can not afford data loss since website is live.

    In this case, you are just replacing the WooCommerce core files within the FTP tool or the file manager. This method is safe and wouldn’t cause data loss.

    With that said, since this is a production site, I wouldn’t recommend doing this without taking a full backup (database and files) of your site. If you want to try out this troubleshooting step, I’d recommend this approach.

    Let us know if you still keep running into troubles.

    Thread Starter mayank91

    (@mayank91)

    6 years, 5 months ago

    Hi @harishanker ,

    Pls find the system report here.

    `
    ### WordPress Environment ###

    WordPress address (URL): https://www.orionpolymer.com
    Site address (URL): https://www.orionpolymer.com
    WC Version: 3.8.1
    REST API Version: ✔ 1.0.2
    Log Directory Writable: ✔
    WP Version: 5.3.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.2.15
    PHP Post Max Size: 120 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.45.0
    OpenSSL/1.0.1e

    SUHOSIN Installed: –
    MySQL Version: 5.7.26-29-log
    Max Upload Size: 120 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 3.8.1
    WC Database Prefix: wp_kg74c0sp83_
    MaxMind GeoIP Database: ✔
    Total Database Size: 20.12MB
    Database Data Size: 16.16MB
    Database Index Size: 3.96MB
    wp_kg74c0sp83_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_kg74c0sp83_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_kg74c0sp83_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_kg74c0sp83_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_kg74c0sp83_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_kg74c0sp83_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_kg74c0sp83_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_kg74c0sp83_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_kg74c0sp83_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_kg74c0sp83_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_comments: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    wp_kg74c0sp83_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_kg74c0sp83_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_kg74c0sp83_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_kg74c0sp83_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_kg74c0sp83_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_kg74c0sp83_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_kg74c0sp83_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_kg74c0sp83_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_kg74c0sp83_options: Data: 3.03MB + Index: 0.06MB + Engine InnoDB
    wp_kg74c0sp83_postmeta: Data: 3.02MB + Index: 2.31MB + Engine InnoDB
    wp_kg74c0sp83_posts: Data: 7.16MB + Index: 0.25MB + Engine InnoDB
    wp_kg74c0sp83_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_kg74c0sp83_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_kg74c0sp83_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_kg74c0sp83_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_kg74c0sp83_revslider_sliders: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    wp_kg74c0sp83_revslider_slides: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_kg74c0sp83_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_kg74c0sp83_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_kg74c0sp83_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_kg74c0sp83_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_kg74c0sp83_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_kg74c0sp83_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_kg74c0sp83_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_kg74c0sp83_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_kg74c0sp83_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_kg74c0sp83_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_kg74c0sp83_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_kg74c0sp83_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_kg74c0sp83_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kg74c0sp83_yoast_seo_links: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wp_kg74c0sp83_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (6) ###

    Contact Form 7: by Takayuki Miyoshi – 5.1.6
    Envato Market: by Envato – 2.0.3
    WPBakery Page Builder: by Michael M – WPBakery.com – 6.0.1
    Slider Revolution: by ThemePunch – 5.4.8.3
    Tonda Core: by Select Themes – 1.3
    WooCommerce: by Automattic – 3.8.1

    ### Inactive Plugins (10) ###

    Akismet Anti-Spam: by Automattic – 4.1.3
    Mailchimp for WooCommerce: by Mailchimp – 2.3 – Not tested with the active version of WooCommerce
    Product Enquiry for WooCommerce: by WisdmLabs – 2.6.4
    Tonda Membership: by Select Themes – 1.0.1
    Tonda Twitter Feed: by Select Themes – 1.0.1
    WooCommerce Admin: by WooCommerce – 0.23.2
    WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.2
    WooCommerce Services: by Automattic – 1.22.2
    WooCommerce Stripe Gateway: by WooCommerce – 4.3.1
    YITH WooCommerce Quick View: by YITH – 1.3.18

    ### Dropin Plugins (1) ###

    object-cache.php: APCu Object Cache

    ### Must Use Plugins (1) ###

    System Plugin: by – 3.12.0

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Shop base: #6 – /products/
    Cart: #7 – /cart/
    Checkout: #8 – /checkout/
    My account: #9 – /my-account/
    Terms and conditions: ❌ Page not set

    ### Theme ###

    Name: Tonda
    Version: 1.5.3
    Author URL: http://themeforest.net/user/select-themes
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔

    ### Templates ###

    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

    Overrides: tonda/woocommerce/content-product.php
    tonda/woocommerce/global/quantity-input.php
    tonda/woocommerce/product-searchform.php

    ### Action Scheduler ###

    Complete: 295
    Oldest: 2019-11-21 19:09:26 +0000
    Newest: 2019-12-22 15:14:29 +0000

    Pending: 1
    Oldest: 2019-12-22 16:14:29 +0000
    Newest: 2019-12-22 16:14:29 +0000

    Canceled: 0
    Oldest: –
    Newest: –

    In-progress: 0
    Oldest: –
    Newest: –

    Failed: 0
    Oldest: –
    Newest: –

    It’s showing pending 1, I am not sure for what this is.

    Mayank

    Thread Starter mayank91

    (@mayank91)

    6 years, 5 months ago

    Hi, Response is still awaited !

    Mayank

    Hari Shanker R

    (@harishanker)

    6 years, 5 months ago

    Hi @mayank91

    Apologies for the delay in getting to you on this.

    I just went through the system status report. It looks okay.

    As for the problem itself, I think the problem is triggered by the missing /packages folder within the plugin directory: /wp-content/plugins/woocommerce/packages.

    Could you try out the steps I had recommended earlier, to reinstall the WooCommerce plugin files. The steps to do this safe, would be as follows:

    1. Navigate to /var/www/wp-content/plugins/ and find the woocommerce directory.
    2. Rename it to woocommerce1 or something.
    3. Now, download the latest stable version of WooCommerce from here: https://ww.wp.xz.cn/plugins/woocommerce/
    4. Upload it over there to the: /var/www/wp-content/plugins/

    Once this is done, check if the error persists.

    If you have a local development/staging version of your site, you could test it there first if you want. You could use a plugin like WP Staging to create staging sites. You could use it to create a staging copy of your current site to try out these troubleshooting steps.

    When you’re doing this on your live site, I strongly recommend taking a full backup of your site’s files and database before.

    Let us know if you have questions!

    Thread Starter mayank91

    (@mayank91)

    6 years, 5 months ago

    Yes I did the same and it’s working without any data loss.

    Thanks a lot for your help! 🙂

    Mayank

    Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    6 years, 5 months ago

    @mayank91 I’m glad Hari was able to help you!

    I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Woocommerce New Update Issue’ is closed to new replies.