Title: WooCommerce Customer Data overloading database
Last modified: April 19, 2023

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# WooCommerce Customer Data overloading database

 *  Resolved [hdossary](https://wordpress.org/support/users/hdossary/)
 * (@hdossary)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/woocommerce-order-notes-overloading-database/)
 * I’ve got a few messages when I visit the site that says:
 * **Site Overloaded – This site has exhausted its connections to the database.**(
   image here: [https://snipboard.io/q5uUg2.jpg](https://snipboard.io/q5uUg2.jpg))
 * I spoke with the hosting provider and they said this is due to commenting, but
   when i checked the site, there were no spam comments at all (we disabled any 
   form of commenting).
 * When i checked the web file manager, it shows that the WooCommerce comments /
   order notes are the problem. ([https://snipboard.io/xS3wld.jpg](https://snipboard.io/xS3wld.jpg))
   We are using a few WC extensions; subscriptions, stripe.
 * Does anyone know how i can avoid these comments overloading the server? perhaps
   any completed/old orders have comments deleted automatically?
 * Thanks for your help
    -  This topic was modified 3 years, 1 month ago by [hdossary](https://wordpress.org/support/users/hdossary/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [prwordpressorg](https://wordpress.org/support/users/prwordpressorg/)
 * (@prwordpressorg)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/woocommerce-order-notes-overloading-database/#post-16669548)
 * Maybe there is some info for you here: [https://support.hostinger.com/en/articles/7043596-how-to-fix-an-overloaded-wordpress-website](https://support.hostinger.com/en/articles/7043596-how-to-fix-an-overloaded-wordpress-website)
 *  Thread Starter [hdossary](https://wordpress.org/support/users/hdossary/)
 * (@hdossary)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/woocommerce-order-notes-overloading-database/#post-16669560)
 * Thank you [@prwordpressorg](https://wordpress.org/support/users/prwordpressorg/)
   ive tried most of those suggestions. Except for the cache plugin which annoyingly
   isnt possible because the hosting provider doesnt allow it ( i guess they do 
   it on their side).
 * I’ll see if there’s anything else on that list I can do still
 *  [Igor H](https://wordpress.org/support/users/ihereira/)
 * (@ihereira)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/woocommerce-order-notes-overloading-database/#post-16670670)
 * Hi,
 * This is odd.
 * As the next troubleshooting step, please switch the site theme to [Storefront](https://www.woocommerce.com/storefront/)
   temporarily, and then disable all plugins except WooCommerce. You can see again
   if the issue persists, if not, it means a conflict is affecting the site normal
   behavior, and you can then switch back your theme to the original one, and then
   reactivate the rest of the plugins (checking again, gradually after each plugin
   reactivation), until you find the culprit. You can refer to our documentation:
   [https://woocommerce.com/document/how-to-test-for-conflicts/](https://woocommerce.com/document/how-to-test-for-conflicts/)
 * If that does not work, please share a copy of your **_site’s System Status_**:
   It can be found under _**WooCommerce > Status**_. Select “Get system report” 
   and then “Copy for support”. 
 * Cheers.

Viewing 3 replies - 1 through 3 (of 3 total)

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## Tags

 * [database](https://wordpress.org/support/topic-tag/database/)
 * [order notes](https://wordpress.org/support/topic-tag/order-notes/)

 * 3 replies
 * 3 participants
 * Last reply from: [Igor H](https://wordpress.org/support/users/ihereira/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/woocommerce-order-notes-overloading-database/#post-16670670)
 * Status: resolved