Title: WooCommerce Permalink 404 error Last modified: July 4, 2021 --- # WooCommerce Permalink 404 error * Resolved [sheryarshah](https://wordpress.org/support/users/sheryarshah/) * (@sheryarshah) * [4 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-permalink-404-error/) * when i set permalink structure as below it’s leads me 404 error in product page * Category page * Product category base: shop * Product page * Custom base: shop/product Viewing 5 replies - 1 through 5 (of 5 total) * [MayKato](https://wordpress.org/support/users/maykato/) * (@maykato) * [4 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-permalink-404-error/#post-14625527) * Hello, * Could you share the following? * Screenshot of permalink settings: I recommend [https://snipboard.io](https://snipboard.io) for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox, Safari, and Edge. * System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. * Thread Starter [sheryarshah](https://wordpress.org/support/users/sheryarshah/) * (@sheryarshah) * [4 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-permalink-404-error/#post-14625784) * here you go [https://snipboard.io/4PcfnW.jpg](https://snipboard.io/4PcfnW.jpg) * Thread Starter [sheryarshah](https://wordpress.org/support/users/sheryarshah/) * (@sheryarshah) * [4 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-permalink-404-error/#post-14625909) * ``` ### WordPress Environment ### WordPress address (URL): http://sheryars44.sg-host.com Site address (URL): http://sheryars44.sg-host.com WC Version: 5.4.1 REST API Version: ✔ 5.4.1 WC Blocks Version: ✔ 5.1.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 2.3.1 Log Directory Writable: ✔ WP Version: 5.7.2 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.20 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1k-fips SUHOSIN Installed: – MySQL Version: 5.7.32-35-log Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 5.4.1 WC Database Prefix: xsf_ Total Database Size: 3.79MB Database Data Size: 2.38MB Database Index Size: 1.41MB xsf_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB xsf_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB xsf_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB xsf_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB xsf_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB xsf_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB xsf_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB xsf_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB xsf_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB xsf_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB xsf_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB xsf_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB xsf_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB xsf_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB xsf_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB xsf_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB xsf_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB xsf_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB xsf_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB xsf_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB xsf_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB xsf_options: Data: 1.50MB + Index: 0.06MB + Engine InnoDB xsf_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB xsf_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB xsf_sgs_log_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB xsf_sgs_log_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB xsf_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB xsf_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB xsf_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB xsf_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB xsf_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB xsf_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB xsf_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB xsf_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB xsf_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB xsf_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB xsf_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB xsf_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB xsf_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB xsf_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB xsf_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB xsf_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB xsf_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB xsf_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB xsf_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ### Post Type Counts ### attachment: 1 page: 6 post: 2 product: 2 revision: 1 ### Security ### Secure connection (HTTPS): ❌ Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ✔ ### Active Plugins (3) ### SG Optimizer: by SiteGround – 5.8.1 SG Security: by SiteGround – 1.0.3 WooCommerce: by Automattic – 5.4.1 ### Inactive Plugins (0) ### ### Settings ### API Enabled: ✔ Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #5 - /shop/ Cart: #6 - /cart/ Checkout: #7 - /checkout/ My account: #8 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Storefront Version: 3.7.0 Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Complete: 2 Oldest: 2021-07-04 21:58:46 +0000 Newest: 2021-07-04 21:59:52 +0000 Pending: 1 Oldest: 2021-07-05 06:21:00 +0000 Newest: 2021-07-05 06:21:00 +0000 ### Status report information ### Generated at: 2021-07-05 06:21:01 +00:00 ``` * [MayKato](https://wordpress.org/support/users/maykato/) * (@maykato) * [4 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-permalink-404-error/#post-14629350) * Hi [@sheryarshah](https://wordpress.org/support/users/sheryarshah/) * Thank you for the screenshot. OK, since your custom base includes “shop,” you cannot use the same word for product category base – please use a unique word so it can distinguish categories from products. * Thread Starter [sheryarshah](https://wordpress.org/support/users/sheryarshah/) * (@sheryarshah) * [4 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-permalink-404-error/#post-14635845) * thanks i got it. i’ve rather changed my mind switched to shop/c (category) shop/ p (product) it works for this one. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘WooCommerce Permalink 404 error’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [permalink](https://wordpress.org/support/topic-tag/permalink/) * 5 replies * 2 participants * Last reply from: [sheryarshah](https://wordpress.org/support/users/sheryarshah/) * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-permalink-404-error/#post-14635845) * Status: resolved